Jobs
>
Buffalo

    Service Account Manager - Buffalo, United States - Alkegen

    Alkegen
    Alkegen Buffalo, United States

    3 weeks ago

    Alkegen background
    Description


    Job RequirementsWhy work for us?Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials.

    Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before.

    With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.

    Alkegen offers a range of dynamic career opportunities with globe-spanning reach.

    From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best.

    Come grow with us The Service Representative acts as the liaison between external customers, sales engineers, internal warehouses & manufacturing groups.

    The Service Representative is responsible for managing customer and distributor orders and resolving problem areas to provide a positive buyer experience.

    The job requires tact, attention to detail, the ability to make quick decisions, and the talent to juggle multiple responsibilities.

    Service Representative Duties & Responsibilities

    • Receives and processes customer orders, inquiries covering items or products ordered.
    • Maintains an ongoing relationship with assigned customers and commercial partner.
    • Responsible for ensuring that the order has been entered correctly and that the customer has received acknowledgment with a realistic delivery date.
    • Provides standard pricing and quoting, product availability, and schedule information within established guidelines.
    • Serves as communication link between customers and commercial to assure responsiveness.
    • Tracks order activity and alerts appropriate stakeholders of any potential delivery problems. Partners with Logistics to expedite delivery of selected orders.
    • Uses knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer.
    • Maintain a high level of customer service as reflected by a low number of customer complaints.
    • Work closely with Production Control, Purchasing, and Shipping to ensure our customers' needs are being met.
    • Will need to have basic knowledge of export order processing including ocean and air export shipment regulations and familiarity with NAFTA and other free trade agreements.
    Service Representative Qualifications

    • High School Diploma required. Associate's or Bachelor's degree in relevant field preferred.
    • A minimum of 2-5 years of customer service experience preferred
    • Manufacturing company experience preferred.
    • Preferred working knowledge of US trade compliance including import and export compliance, ITAR, NAFTA, Other free trade agreements, Made in the USA rules, Harmonized tariff rules
    • Must have excellent communication skills and strong detail orientation.
    • Capable of handling multiple priorities and adapting to change with ease.
    • Willing to take on additional tasks and work effectively on a team.
    • Proficiency in Microsoft Word and Excel required, knowledge of Syspro preferred.
    • Ability to rotate with other Service Representatives to provide holiday coverage.

    If you are interested in being part of a world class Sales & Service function here at Alkegen then we would love to hear from you.

    At Alkegen, we strive every day to help people - ALL PEOPLE - breathe easier, live greener and go further than ever before.

    We believe that diversity and inclusion is central to this mission and to our impact.

    Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.

    Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran's status, or any other protected class.


    Hourly Pay Range:
    $
  • Alan Neal - State Farm Agent

    Account Manager

    5 days ago

    Alan Neal - State Farm Agent Buffalo, United States

    **Benefits**: · - Bonus based on performance · - Competitive salary · - Opportunity for advancement · - Paid time off · **Position Overview**: · Do you enjoy talking to people? Do you get satisfaction by helping others? Would you like to use those attributes to make more than jus ...

  • Dell

    Account Manager Client Executive

    2 weeks ago

    Dell Buffalo, United States Full time

    Account Manager Client Executive · Location: Candidates are required to live and work remotely in the Northeast United States · Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks TaegisTM, a SaaS-based, open XDR platform built ...

  • Radiant Innovations

    Senior Account Manager in personnel consulting

    3 weeks ago

    Radiant Innovations Buffalo, United States

    duerenhoff GmbH: · Start at the top. But not with the biggest, but with the best. · In the last ten years, we have freed the topic of personnel consulting from ties and achieved a new dimension of effectiveness with innovative systems. Here, the clocks tick a few beats per minute ...

  • NEXHR

    Account Manager

    3 weeks ago

    NEXHR Buffalo, United States

    We are currently supporting our client with their search for an Account Manager, covering New York State. · Please note that candidates must have experience of selling into an industrial engineering environment. · What you will enjoy doing: · As one of our account managers, you w ...

  • Echelon Supply and Service

    Account Manager

    3 weeks ago

    Echelon Supply and Service Buffalo, United States

    Company: Echelon Supply and Service · Position: Account Manager · Overview: Since 1977, Echelon Supply and Service has been a leading supplier of hoses and hose assemblies for commercial and military applications throughout the world. Echelon Supply and Service is currently see ...

  • StarkTech LLC Defunct

    Account Manager

    3 weeks ago

    StarkTech LLC Defunct Buffalo, United States

    The Account Manager is responsible for client satisfaction and to ensure both short- and long-term profitability at assigned accounts within the Building Automation & Smart Buildings team by building relationships with key decision makers and becoming an essential resource to the ...

  • Stark Tech Group

    Account Manager

    3 weeks ago

    Stark Tech Group Buffalo, United States

    per year | Buffalo, NY, USA | Salary | Integration | Full Time · The Account Manager is responsible for client satisfaction and to ensure both short- and long-term profitability at assigned accounts within the Building Automation & Smart Buildings team by building relationships w ...

  • Independent Health

    Manager-Accounting

    6 days ago

    Independent Health Buffalo, United States

    FIND YOUR FUTURE · We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and commitment to diversity and inclusion. · Overview · The Manager, Accounting, shall be responsible for assisting the ...

  • Knewin

    Manager-Accounting

    1 week ago

    Knewin Buffalo, United States

    FIND YOUR FUTURE · We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and commitment to diversity and inclusion. · Overview · The Manager, Accounting, shall be responsible for assisting th ...

  • Independent Health

    Manager-Accounting

    1 week ago

    Independent Health Buffalo, United States

    We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and commitment to diversity and inclusion. · Overview · The Manager, Accounting, shall be responsible for assisting the Corporate Controlle ...

  • Nucor Steel Auburn

    Accounting Manager

    1 week ago

    Nucor Steel Auburn Buffalo, United States

    Nucor Steel Auburn, Inc. · Accounting Manager · Birmingham , · Alabama · Apply Now · Location: [[filter4]] , [[filter3]] , [[filter2]] · Other Available Locations: [[mfield1]] · Job Posting Expires: May 21, 2024 · Basic Job Functions: · Nucor Steel Birmingham, Inc. is seekin ...

  • Messer

    Account Manager

    3 weeks ago

    Messer Buffalo, United States

    · Why Messer? · Messer is the world's largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our ...

  • McGuire Group Health Care Facilities

    Accounting Manager

    1 week ago

    McGuire Group Health Care Facilities Buffalo, United States

    ACCOUNTING MANAGER · SHIFT: Full-Time, Days · ANNUAL SALARY: $85,000 - $90,000, depending on experience · BENEFITS: · * Weekly Paychecks* Health, Dental, Life Insurance* Flexible Schedules · JOB SUMMARY: The Accounting Manager is responsible for overseeing and managing the a ...

  • StarkTech LLC Defunct

    Account Manager

    3 weeks ago

    StarkTech LLC Defunct Buffalo, United States

    The Account Manager is responsible for client satisfaction and to ensure both short- and long-term profitability at assigned accounts within the Building Automation & Smart Buildings team by building relationships with key decision makers and becoming an essential resource to the ...

  • McGuire Group Health Care Facilities

    Accounting Manager

    6 days ago

    McGuire Group Health Care Facilities Buffalo, United States

    ACCOUNTING MANAGER · SHIFT: Full-Time, Days · ANNUAL SALARY: $85,000 - $90,000, depending on experience · BENEFITS: · * Weekly Paychecks · * Health, Dental, Life Insurance · * Flexible Schedules · JOB SUMMARY: The Accounting Manager is responsible for overseeing and managing the ...

  • McGuire

    Accounting Manager

    3 weeks ago

    McGuire Buffalo, United States

    ACCOUNTING MANAGER · SHIFT: Full-Time, Days · ANNUAL SALARY: $85,000 - $90,000, depending on experience · BENEFITS:Weekly Paychecks · Health, Dental, Life Insurance · Flexible Schedules · JOB SUMMARY: The Accounting Manager is responsible for overseeing and managing the acco ...

  • Kaleida Health

    Manager Accounting

    3 weeks ago

    Kaleida Health Buffalo, United States

    This position is responsible for the supervision of the general accounting area. It is responsible for the accurate and timely reporting of financial data. Areas of responsibility include: capital tracking, miscellaneous accounts receivable billing, Accounting, Manager, Healthcar ...

  • The McGuire Group

    Accounting Manager

    2 days ago

    The McGuire Group Buffalo, NY, United States

    ACCOUNTING MANAGER · SHIFT: Full-Time, Days · ANNUAL SALARY: $85,000 - $90,000, depending on experience · BENEFITS: · Weekly Paychecks · Health, Dental, Life Insurance · Flexible Schedules · JOB SUMMARY: The Accounting Manager is responsible for overseeing and managing the acco ...

  • NEXHR

    Account Manager

    1 week ago

    NEXHR Buffalo, United States

    We are currently supporting our client with their search for an Account Manager, covering New York State. · Find out more about this role by reading the information below, then apply to be considered. · Please note that candidates must have experience of selling into an industr ...

  • NEXHR

    Account Manager

    3 weeks ago

    NEXHR Buffalo, United States

    We are currently supporting our client with their search for an Account Manager, covering New York State. · Please note that candidates must have experience of selling into an industrial engineering environment. · What you will enjoy doing: · As one of our account managers, yo ...