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Claims Adjuster - Chesterfield, United States - Omega Home & Auto Care
4 weeks ago
Description
Role and Responsibilities
This role requires answering and making a high volume of claim related telephone calls as well as acting as liaison between the claims department and customers. Excellent communication and customer service experience is essential for the responsibilities in this position.
Qualifications and Education Requirements
· High school diploma
· 1-year experience
· Experienced in Microsoft Excel, Word & Outlook
· Proven customer support experience or experience as a client service representative
· Strong Customer Service Etiquette
· Familiarity with CRM systems and practices
· Ability to multi-task, prioritize, and manage time effectively.
· Customer orientation and ability to adapt/respond to different types of personality.
Preferred Skills
· Sales Experience, People Oriented
· Automotive Experience- (e.g.- ASE Certified)
· Attention to Detail, Critical Thinking, Problem Solving and Ability To Think Under Pressure
Adaptability