- Oversee all guest interactions from reservations to departure, ensuring a high level of service and professionalism representing Hunter Lodge and Lark Hotels.
- Manage the daily operations of food service revenue centers, from opening to closing.
- Conduct recruitment, including interviewing, hiring, and training of food, beverage, and banquet personnel in coordination with the General Manager.
- Provide timely feedback to staff on their job performance to enhance productivity and guest service.
- Lead and mentor staff to maintain consistent service standards and efficiency, being actively involved on the floor.
- Develop and maintain staff schedules based on business forecasts and labor targets.
- Regularly review and update restaurant, cocktail, and wine menus to ensure accuracy and optimal guest experience.
- Establish and manage relationships with vendors, purveyors, and service contractors.
- Conduct monthly inventories of liquor, beer, wine, and soda and monitor small wares inventory to control costs.
- Collaborate with the Director of Food + Beverage to understand menu items and pricing.
- Ensure high-quality food and beverage services, continuously seeking improvements.
- Act as a liaison between guests, service staff, and the kitchen, ensuring smooth communication and operations.
- Participate in managerial meetings to discuss overall operations and provide feedback from the Front of the House.
- Assist in promotions and marketing activities in collaboration with the Social Media Coordinator/Administrative Assistant.
- Maintain a clean and well-maintained facility, ensuring compliance with health and safety regulations and licensing laws.
- Perform Manager On Duty (MOD) responsibilities as assigned.
- Uphold high standards of sanitation, safety, and personal protection in the workplace.
- Review and approve employee hours for payroll accuracy and protect the assets of the property and Lark Hotels.
- Eligibility to work in the United States of America is a requirement for this position.
- Previous experience in food and beverage service is essential, including a minimum of 3 years in a management role such as a restaurant general manager or food and beverage manager. A diploma or degree in business management, culinary arts, or hospitality management would be considered advantageous.
- The work schedule for this position involves a 5.5-day work week during the season, with 50-60 hours per week, including managing the floor for 4 nights. Work hours may vary and include early mornings, evenings, weekends, holidays, and split shifts.
- Applicants must be at least 21 years old.
- Strong communication skills in English, both verbal and written, are necessary for interactions with guests and employees, requiring patience, tact, and diplomacy.
- A passion for working with the public and a genuine appreciation for enhancing the guest experience are important qualities for this role.
- Knowledge of fine dining, casual dining, and banquet styles, along with proficiency in food and beverage service, basic cooking techniques, current health codes, and liquor laws is required. Willingness to learn back-of-house skills is also essential.
- Certification in Tips and Serve-Safe is mandatory.
- The ideal candidate should possess excellent communication skills, a positive attitude, quick learning abilities, hands-on accountability, and be a team player.
- Ability to comprehend verbal instructions, menu details, safety signage, and chemical labels is crucial.
- Strong listening and observation skills, along with the ability to work under pressure, meet deadlines, and handle stressful situations during busy periods, are necessary for this position.
-
Operations Manager
1 week ago
Sky Zone | Glen Mills Glen Mills, United StatesThe Operations Manager is an important leader on the Sky Zone Park management team, ensuring all elements of park safety, employee training, guest experience and logistics are executed to standard and team communication is coordinated and effective. · The Operations Manager posit ...
-
Operations Manager
1 day ago
EverLine Coatings - Delaware Valley West Chester, United States**Benefits**: · - Competitive salary · - Opportunity for advancement · - Training & development · This is a W2 Full Time Salaried Position with the following **benefits**. · - Competitive Base Salary · - Performance Bonus · - PTO · - Health Care Benefits · - 401k with Company Mat ...
-
Operations Excellence Manager
1 week ago
CTDI West Chester, United StatesCTDI is a large-scale logistics repair and engineering company that services the country's largest telecommunications and cable providers. CTDI has over 11,000 FT US Employees in over 58 world class US Operations. CTDI also has a global footprint with more than 20,000 employees w ...
-
Operations Manager
1 week ago
AMS Fulfillment New Castle, United StatesOperations Manager - Job Description · Responsibilities include: · - Coordinates daily activities within the fulfillment center. · - Retools each department so as to improve the contributions to the company. · - Supervises staff and directs work as they execute activities related ...
-
Operations Manager
3 weeks ago
Ameriprise Financial - Delaware Wilmington, United StatesErhard & Associates, a Financial Advisory Practice of Ameriprise Financial, is seeking a fulltime Operations and Client Service Manager to join our innovative and dynamic team. At Ameriprise Financial we help people feel confident about their financial future by providing compreh ...
-
Operations Manager
2 weeks ago
Evergreen Waste Services New Castle, United StatesJob Summary: · We are seeking an experienced and dynamic Operations Manager to oversee our company's daily Commercial operations. The Operations Manager will be responsible for managing and optimizing business processes, driving business development initiatives, and ensuring the ...
-
Operations Manager
4 days ago
Biden for President Wilmington, United StatesThe Operations Manager will help drive strategic planning and cross-team collaboration across all of the campaign's departments. This role will also provide organizational, project management, and administrative support for the Operations team's short and long term goals. The pos ...
-
Operations Manager
2 days ago
Albireo Energy New Castle, United StatesReporting to the General Manager, this position leads the Operations Solutions team. This department within Albireo Energy supports project capabilities across Albireo Energy portfolio of projects. This position oversees each component of the Project initiative including: Enginee ...
-
Operations Manager
2 days ago
Velocity Ventures New Philadelphia, PA, United States Freelance**Plant Manager (m/f/d) - Full-time, starting immediately in New Philadelphia, PA** · **Your responsibilities**: · - Overall responsibility for production · - Analysis of errors and derivation of process improvements · - Production and raw material planning · - Incoming goods in ...
-
Operations Manager I
1 week ago
AMS Fulfillment New Castle, United States**Operations Manager** · AMS Fulfillment is a leading provider of manufacturing support services to the global industry. AMS Fulfillment continues to grow by providing more and more customers with solutions to their problems. We are looking for a full-time Operations Manager to j ...
-
Operations Manager
3 weeks ago
Gulph Creek Hotels Newtown Square, United States**TITLE**: Operations Manager REPORTS TO: General Manager · GENERAL PURPOSE · Plan and manage the following functions of the hotel (Front Office, Housekeeping, Laundry, Food and Beverage) to achieve customer (guest, employee, corporate and owner) satisfaction and quality service ...
-
Operations Manager
3 weeks ago
WJV Materials LLC Pedricktown, United StatesJob Summary: · **Responsibilities**: · - Develop and implement operational strategies to improve productivity and performance. · - Manage day-to-day activities, including planning and resource allocation. · - Lead process improvement efforts to enhance operational efficiency. · - ...
-
Operations Project Manager
3 weeks ago
All Access Equipment Wilmington, United States**_Who we are_** · All Access Equipment is a leader in selling and servicing specialized access equipment in North America. Our main products include tracked Mobile Elevating Work Platforms (MEWPs), trailers, and articulating loaders. We are the exclusive distributor of CMC aeria ...
-
Managing Director of Operations
1 week ago
Reading Assist Wilmington, United StatesWith over 30 years of experience providing direct services to students and professional development to educators, Reading Assist has helped thousands of students acquire critical reading skills. Reading Assist is a non-profit organization that offers year-round high-dosage tutori ...
-
Operations Manager
2 weeks ago
Louis Vuitton King of Prussia, United StatesPOSTE · PROFIL · As an Operations Manager, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, proactively foster the achievement of operational objectives and ensure that the highest level of Client experience is delivered through strong ...
-
Operations Manager
1 week ago
Next Step Coaching and Counseling Philadelphia, United States**About the Role**: · **STRONGLY PREFER CANDIDATES WITHIN THE GREATER PHILADELPHIA, PA / DELAWARE VALLEY / SOUTH NEW JERSEY AREA** · Next Step Coaching & Counseling is seeking an Operations Manager, you will play a pivotal role in ensuring the smooth functioning of our coaching a ...
-
Operations Manager
2 weeks ago
iJility Philadelphia, United States**Overview**: · **Must Have to Qualify**: · - 2 Years of Food Grade Experience · - 1 Year of USDA/FDA Guidelines · - Multiple Shift Management · **Responsibilities**: · - Lead and supervise a team of employees to ensure operational excellence · - Develop and implement strategic p ...
-
Clinic Operations Manager
3 weeks ago
Forgotten Cats, Inc Trainer, United StatesWe are looking for a full-time, hands on, Clinic Operations Manager with a minimum of 3 years of veterinary technician experience to join our team of compassionate caregivers. As the Clinic Operations Manager, you will manage the day-to-day operations of a high volume surgery cli ...
-
Operations Manager
2 weeks ago
Wright traffic Control Inc (WTC) Norristown, United StatesOperations Manager The WTC Operations Manager is responsible for ensuring traffic control services supplied to our clients are reliable, well trained and provide a safe environment for their team to complete their work. WTC Operations Manager reports to the VP of Operations and/o ...
-
Manager, Operations
2 weeks ago
ResultsCX Blue Bell, United States**Description** · Sales Experience with BPO and Medicare required. CMS Testing experience a plus. Hybrid work a plus, but fully virtual will be considered. · **Manager, Operations** · As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining re ...
Food & Beverage Operations Manager - Hunter, United States - Bluebird Hunter Lodge
Description
The Food and Beverage Manager at Hunter Lodge is responsible for and will oversee all aspects of the Back of House including the kitchen staff, and Front Of House operations, including the staff of bars, restaurants, and events.
The Food and Beverage Manager works in conjunction with the General Manager on the Sales and Events to coordinate the staff and execution of banquet events.
He or she works in conjunction with the property's Guest Services Manager, Executive Housekeeper, and General Manager(GM) to create memorable experiences for our guests, to meet and exceed expectations, and to build relationships while driving profitability.
Responsibilities
&v=024){kind=logo}
