Operations Project Manager - Wilmington, United States - All Access Equipment

Description

_Who we are_
All Access Equipment is a leader in selling and servicing specialized access equipment in North America. Our main products include tracked Mobile Elevating Work Platforms (MEWPs), trailers, and articulating loaders.

We are the exclusive distributor of CMC aerial lifts in North America and we love it We have a passion for helping businesses work safely, efficiently and in some of the most hard to reach places you can imagine.

_What we do_
At All Access Equipment, we enable our customers to grow their businesses by offering a high-quality, unique product. We back that with our first class customer experience

Our Service team are experts in our equipment and other hydraulic machinery. They stock and manage thousands of parts to ensure uptime for our customers.


_The job_
The Operations Project Manager will be an essential part of the Operations team.

The Operations Project Manager will work closely alongside the Chief Operating Officer (COO) assisting in the execution of strategic initiatives and operational functions.

They will be responsible for managing tasks, coordinating and managing projects, and ensuring seamless communication and collaboration across departments.


_Who we are looking for_

We are looking for a bright, energetic, and organized individual to take on this exciting opportunity If you have a proven track record of learning new areas of a business, managing projects and have experience in business process analysis and diagramming, this is the job for you Having a clear customer service focus and strong project management skills will bring you great success in this role.

We are looking for someone with strong technical skills. If you like working on teams of driven individuals who love what they do, this is the right place for you


_Job Responsibilities_

• Work closely alongside the COO to execute strategic initiatives and operational plans
• Assist in managing tasks, ensuring timely completion of all assigned projects and ensuring project objectives are achieved
• Coordinate and manage 34 small projects simultaneously, from start to finish.
• Communicate project requirements and timelines to team members
• Set up and run meetings with geographically diverse attendees
• Track assignments to ensure timely completion and report project status to the COO
• Act as a liaison between the COO and various departments, facilitating crossfunctional collaboration and alignment
• Maintain a strong customer service focus, prioritizing customer satisfaction
• Continuously learn and adapt the new areas of the business
• Provide additional administration support to the COO, as needed.

_Requirements_

• BA/BS in business administration, accounting, finance, or other related fields
• 34 years of previous experience in project management, particularly in operations
• Strong understanding of project management tools and techniques
• Familiarity with Lean manufacturing, Agile, Scrum, and other methods
• Proven proficiency in project planning, coordination, and execution
• Solid organizational skills, including multitasking and timemanagement.
• Demonstrable proficiency in drawing process flow diagrams
• Ability to generate easily understood presentations and data summary skills
• Excellent written and verbal communication skills
• Strong problemsolving skills to address obstacles that may arise during projects
• Attention to detail to ensure accuracy and timely completion of projects
• Ability to process data, create charts & graphs, and query data for results

_Desired Qualifications_

• Proven work experience as a Project Coordinator or similar role.
• Experience in project management, from conception to delivery.
• An ability to prepare and interpret flowcharts, schedules and stepbystep action plans.
• Experience in fields such as manufacturing, real estate, product development, customer service, etc
• Experience with graphing software such as Lucid Charts, OmniGraffle, Visio
• Experience with Project management software such as Microsoft Project, Asana, etc
• Experience with the Google Workspace tool set
• Experience with Salesforce
• Experience with Business Intelligence software such as Looker Studio, Microsoft BI, etc.

_Benefits_

• Health, Dental and Vision benefit options
• 8 Paid holidays
• 15 days of accrued PTO per year
• 401k with company match
• Tuition reimbursement (approval required)