Operations Manager - New Castle, United States - AMS Fulfillment

AMS Fulfillment
AMS Fulfillment
Verified Company
New Castle, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description
Operations Manager - Job Description


Responsibilities include:

  • Coordinates daily activities within the fulfillment center.
  • Retools each department so as to improve the contributions to the company.
  • Supervises staff and directs work as they execute activities related to order fulfillment, order management, inventory management, stocking, material handling, equipment usage and related needs.
  • Prepares work schedules and reacts quickly and effectively to unexpected labor needs.
  • Manages labor hours and payroll in electronic timekeeping system.
  • Interviews and trains prospective and new team members.
  • Supervises business support staff development including appraising performance, rewarding employees, addressing complaints and resolving problems.
  • Develops plans and supervises various departmental meetings and participates in various growthbased campaigns.
  • Work with Account Management/Client Services to meet or exceed the client's requirements for distribution of their products and service their customers.
  • Prepares regular reports, performs audits on various operations and evaluates processes as per business requirements.
  • Prepares project updates, prioritizes projects within required time frames and delegates individual tasks.
  • Prepares assessment reports and monitors productivity rate.
  • Ensures team understands and works towards performance goals.
  • Recommends process improvements within the warehouse or distribution center.
  • Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels.
  • Ensures compliance to all company and customer policies and procedures including safety.
  • Schedules work for special and periodic inventories.
  • Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
  • Studies and standardizes procedures to improve efficiency of team.

Qualifications:

  • 3 year's experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures and
  • Excellent written and verbal communication skills, and excellent listening, negotiation, and presentation skills
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive level
  • Strong ability to multi task and prioritize in fastpaced work environment
  • Experience in delivering clientfocused solutions based on customer needs
  • Prior supervision experience

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