Jobs
>
Olympia

    Customer Support Specialist - Olympia, United States - EvergreenHealth

    EvergreenHealth
    EvergreenHealth Olympia, United States

    1 day ago

    Default job background
    Description

    Description

    About this position:


    We are looking for an energetic and passionate candidate that is seeking an opportunity to join our IT team at one of the highest-rated healthcare systems in the Puget Sound area EvergreenHealth was just ranked as a top 50 Hospital in America by Healthgrades which puts us in the top 1% of all US Hospitals.


    Primary Duties:

    • Collaborates with IT Project Managers, Construction Management, and other organizational leaders on major capital and operational projects.
    • Oversees and participates in large-scale deployments and/or moves.
    • Deploys new computers, mobile devices, software, or peripherals throughout the enterprise.
    • Adds, moves, and changes computers, applications, application data sets, and other devices as required.
    • Based on customer needs, determines a course of action to deliver a resolution to a variety of problems or requests.
    • Customizes computer configurations to meet end-user requirements.
    • Troubleshoots and repairs computer connectivity problems to network services.
    • Troubleshoots and repairs application software installed on client computers.
    • Document all troubleshooting, resolution, and escalation steps into the Fresh Service IT Ticketing System
    • Responsible for the ongoing support of Windows PCs, mobile devices (iOS and Android), and printers; using tools such as SCCM, MDM, Active Directory, and Group Policy.
    • Other duties as assigned.

    Required Skills and Responsibilities:

    • Intermediate skill level - Windows 10 Operating System.
    • Intermediate skill level - Microsoft Office 365.
    • Intermediate understanding of computer networks (LAN, WAN, and computer networking).
    • Demonstrated problem solving, excellent communication, and listening skills.
    • Flexible scheduling including evenings and weekends.
    • Ability to create and update Knowledge Base and customer-facing documentation.
    • MS Configuration Manager or similar - asset management & imaging
    • Minimum of 1-year Desktop experience.
    • Current Washington State Drivers license and proof of insurability.
    • High School graduate or equivalent.

    Desired Skills and Experience:

    • Experience working with SaaS-based ticketing systems such as Freshservice.
    • Experience in planning and deployment of large-scale moves.
    • Scripting and automation - PowerShell, Python
    • MDM such as Intune, Airwatch, and SOTI MobiControl
    • Bachelor's Degree with an IT focus
    #J-18808-Ljbffr
  • Gensler

    IT Support Specialist

    2 weeks ago

    Gensler Olympia, United States

    **IT Support Specialist** · **Your Role** · Support Specialists provide first-line response to end user incidents received via service desk requests and office operational requirements. Support Specialists are generally focused on the day-to-day support of · the · region, but m ...

  • PM Consulting Group

    Program Support Specialist

    1 week ago

    PM Consulting Group Olympia, United States

    **Program Support Specialist (Lab)** · Washington, DC · **Background:** · This position is located in USAIDs Bureau for Development, Democracy, and Innovation, in the Program Office. The DDI Program Office includes five teams; the Program Support Specialist supports all teams an ...

  • McDermott Will & Emery

    Technology Support Specialist

    1 week ago

    McDermott Will & Emery Olympia, United States

    ** Technology Support Specialist** · **Job Category****:** Information Technology (IT) · **Requisition Number****:** TECHN01947 · Showing 1 location · **Job Details** · **Description** · **Position Summary:** · The Technology Support Specialist provides tier two deskside techn ...

  • Spire Global

    Senior IT Support Specialist

    2 weeks ago

    Spire Global Olympia, United States

    **Senior IT Support Specialist** · **Location:** · **Department:** · Spire Global is a space-to-cloud analytics company that owns and operates the largest multi-purpose constellation of satellites. Its proprietary data and algorithms provide the most advanced maritime, aviation, ...

  • Advanced Technologies and Laboratories International

    Operations Support Specialist

    1 week ago

    Advanced Technologies and Laboratories International Olympia, United States

    ** Position Description** · **Operations Support Specialist** · Location · **WA - Richland** · Job Code · **5138** · # of openings · **1** · Advanced Technologies and Laboratories International, Inc. (ATL) has partnered with Navarro Research and Engineering, Inc. to form H ...

  • Kitsap Mental Health Services

    Peer Support Specialist

    4 days ago

    Kitsap Mental Health Services Olympia, United States

    ** Peer Support Specialist - Crisis Response Team** · *Share by Email* · Location: · Almira Main Campus - Bremerton, WA · Education Level: · HS Diploma / GED · **General Summary of Duties** · : The Crisis Response Team Peer Support Specialist has experience as a recipient o ...

  • Uicalaska

    Operations Support Specialist

    1 week ago

    Uicalaska Olympia, United States

    Posting Title · Operations Support Specialist · Description · OPERATIONS SUPPORT SPECIALIST (ASAALT F): · Bowhead seeks an Operations Support Specialist to support the Assistant Secretary of the Army, Acquisitions Logistics and Technology (ASA/ALT) contract located in Washingt ...

  • EvergreenHealth

    Clinical Support Specialist

    1 week ago

    EvergreenHealth Olympia, United States

    ** Clinical Support Specialist (0.4 FTE) Day shift** · Clinical Support · Kirkland, Washington · Department: Hospice and Home Health Admin · Job Type: Part-Time Shift: Day · Hours/Week: 12-16 · Req: 43425 · **Description** · Job Summary: · Responsibilities may include support in ...

  • Joint Chiefs of Staff

    Operations Support Specialist

    1 week ago

    Joint Chiefs of Staff Olympia, United States

    ** Operations Support Specialist** · **Department of Defense** · **Summary** · This position is part of the Organization of the Joint Chiefs of Staff. The incumbent will be responsible for serving as an Operations Support Specialist directly · supporting the Office of the Chairma ...

  • EvergreenHealth

    Customer Support Specialist

    4 days ago

    EvergreenHealth Olympia, United States

    **Description** · **About this position:** · We are looking for an energetic and passionate candidate that is seeking an opportunity to join our IT team at one of the highest-rated healthcare systems in the Puget Sound area As a Customer Support Specialist, you will be the first ...

  • All Native Group

    Operations Support Specialist

    1 week ago

    All Native Group Olympia, United States

    **Operations Support Specialist** · Washington, DC, USA · Req #4571 · Sunday, February 27, 2022 · **Summary** · All Native Group is seeking an Operations Support Specialist to provide administrative support to the Bureau of Medicine. · Duties in this position will be performe ...

  • Tyler Technologies

    Software Support Specialist

    4 days ago

    Tyler Technologies Olympia, United States

    Our disability and benefits solutions help programs and agencies quickly get benefits into the hands of those who need it most, all while lowering cost and streamlining the process. · Public sector agencies manage a variety of complex, mission-critical tasks each day · from moni ...

  • Federal Energy Regulatory Commision

    Systems Support Specialist

    2 weeks ago

    Federal Energy Regulatory Commision Olympia, United States

    ** Systems Support Specialist** · **Department of Energy** · The Federal Energy Regulatory Commission (FERC) is ranked within the top 5 mid-size agencies through the Partnership for Public Services Best Places to Work in the Federal Government Rankings This Systems Support Analys ...

  • Nisqually Indian Tribe

    Facilities Support Specialist

    2 days ago

    Nisqually Indian Tribe Olympia, United States

    Job Description · Job DescriptionGENERAL SUMMARY · Under minimal supervision, oversees daily operations and maintains systems functions for the Nisqually Tribal Health & Wellness Center. Performs skilled troubleshooting, repairs and preventive maintenance on a wide variety of bui ...

  • Key Bank

    Cash Management Support Specialist

    5 days ago

    Key Bank Olympia, United States

    Cash Management Support Specialist page is loaded **Cash Management Support Specialist** · **Cash Management Support Specialist** · locationsFor Those Who Work At Home, WA · time typeFull time · posted onPosted 5 Days Ago · job requisition idR-5911 · **Location:** · For Those ...

  • Katmai Government Services, LLC

    Procurement Support Specialist II

    1 week ago

    Katmai Government Services, LLC Olympia, United States

    Job Title · Procurement Support Specialist II · Location · RICHLAND, WA 99352 US (Primary) · Job Description · **SUMMARY** · The Procurement Support Specialist II will provide general support services for the Hanford Procurement Division (HPD). · **ESSENTIAL DUTIES & RESPONSI ...

  • Novogradac & Company

    DAG Software Support Specialist

    4 days ago

    Novogradac & Company Olympia, United States

    **DAG Software Support Specialist** · Location · **Bellevue, WA** · Job Code · **2714** · # of openings · **1** · **Novogradac & Company LLP** is a national certified public accounting and consulting firm headquartered in San Francisco. Founded in 1989, and the allied grou ...

  • K-12

    Washington, Operations Support Specialist

    1 week ago

    K-12 Olympia, United States

    ** Washington, Operations Support Specialist (ISWA)** · **Job Category****:** Academics · **Requisition Number****:** WASHI20210 · Showing 1 location · **Job Details** · **Description** · * · **** · * · **** · * · **** · **Get to know Insight School of Washington (ISWA) ** ...

  • Truist Financial Corporation

    Wealth Support Specialist I

    4 days ago

    Truist Financial Corporation Olympia, United States

    Primary Location : · Washington, DC US · : · **Wealth Support Specialist I - Washington, DC** · Job Description : · **The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or si ...

  • Fiserv

    Workforce Operations Support Specialist

    1 week ago

    Fiserv Olympia, United States

    Workforce Operations Support Specialist page is loaded **Workforce Operations Support Specialist** · **Workforce Operations Support Specialist** · locationsLiberty Lake, WashingtonHagerstown, MarylandCoral Springs, FloridaHagerstown, MarylandCoral Springs, Florida · time typeFul ...