- 9am to 5:30pm
- 10am to 6:30pm
- 11am to 7:30pm
- 12pm to 8:30pm
- Answer inbound calls from customers who require automotive glass assistance
- Dispatch service providers to assist customers with glass.
- Thoroughly follow up with service providers for status on open work orders or requesting invoices for completed work orders
- Escalate poor service or warranty claims to Call Center Leads and management for prompt resolution.
- Perform miscellaneous duties as assigned by Team Leads and management.
- Positive attitude
- Strong work ethic
- Attention to detail
- Works well in a team environment
- Clear communicator with the ability to exhibit sound judgment with good phone and email etiquette.
- Able to understand, support and follow company policies and procedures
- Goal oriented with the intent and desire to improve customer service
- Knowledge of Google Suites
- Problem solver
- Active listening and empathy
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Call Center Rep
5 days ago
Gerber National Claims Services, LLC Schaumburg, United StatesSchaumburg, Illinois · **We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.** · **Job Description**: · **Gerber National Claim Services (GN ...
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Patient Services Rep-cancer Center Mchenry
4 days ago
Northwestern Medicine McHenry, United StatesThe **Patient Services Rep** reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. · The ...
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Patient Services Rep-cancer Center Mchenry
5 days ago
Northwestern Memorial Healthcare McHenry, United States**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
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Call Center Rep
1 day ago
LHH Recruitment Solutions Plainfield, United StatesLHH is looking for a Call Center Rep based in Plainfield, IL, This is a Contract to hire opportunity only. · We are seeking a motivated and customer-oriented Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound cal ...
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Call Center Rep
5 days ago
LHH Recruitment Solutions Bolingbrook, United StatesJob Description · Job DescriptionLHH is looking for a Call Center Rep based in Plainfield, IL, This is a Contract to hire opportunity only. · We are seeking a motivated and customer-oriented Call Center Representative to join our team. The ideal candidate will be responsible for ...
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Business Development Center Rep
1 week ago
FIELDS LEXUS AND COLLISION CENTER GLENVIEW Glenview, United StatesWe are growing and are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. · In this role, you will be the ...
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Business Development Center Rep
2 days ago
FIELDS LEXUS AND COLLISION CENTER GLENVIEW Glenview, United StatesWe are growing and are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.In this role, you will be the lin ...
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Business Development Center Rep
1 day ago
FIELDS LEXUS AND COLLISION CENTER GLENVIEW Glenview, United StatesWe are growing and are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. · In this role, you will be the ...
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Burn Center Sales Rep
2 days ago
Medsurg Sales Staffing Chicago, United StatesJob Description · Job DescriptionExciting medical device/regenerative medicine company is seeking a Burn Center Sales Representative. You will sell existing product and also help roll out new product line. Significant base salary and uncapped commissions. Stock options granted at ...
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Financial Counseling Representative
6 days ago
R1 RCM, Inc. Hoffman Estates, United States**Location: Ascension IL St. Alexius Medical Center Hoffman Estates** · **Shift: Mon - Fri 8:00 AM - 4:30 PM** · As our Patient Financial Rep, you'll work Monday through Friday, 8:0 0 AM - 4 :30 PM. You'll be responsible for counseling uninsured and or under-insured patients to a ...
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patient financial contact center rep
3 days ago
Dupage Medical Group Downers Grove, IL , USA, United StatesOverview · Hours: Monday through Friday, 8:30am-5pm · Location: Remote · Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. · Dul ...
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patient financial contact center rep
1 week ago
Dupage Medical Group Downers Grove, IL , USA, United StatesOverview · Hours: Monday through Friday, 8am-5pm · Location: Remote · Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. · Duly H ...
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Product Line Rep
1 week ago
AAR Corp. Wood Dale, United States**AAR is a leading provider of aviation services to the worldwide commercial aerospace and government/defense industries. AAR combines a close-to-the-customer business model with a broad menu of capabilities to help customers operate more efficiently, lower costs and maintain hig ...
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Remote Bilingual Call Center Loan Agent
13 hours ago
Reliable Technologies, Inc. Northbrook, United StatesWe are looking for a Bilingual Remote Loan Agent that will be the liaison between our company and its potential customers. Reps are the voice of our company, they help our customers through the loan process and make sure that they are provided the best service possible. Customers ...
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Remote Call Center Sales Representative
4 days ago
Reliable Technologies, Inc. Northbrook, United StatesWe are looking for a Remote Sales Representative that will be the liaison between our company and its potential customers. Reps are the voice of our company, they connect our customers with our affiliates, and make sure that they are provided the best service possible. Customers ...
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Inside Sales Representative
1 day ago
Tucker, Albin & Associates Naperville, United States**Inside Sales Reps needed for our Naperville Branch** · **Hours**: · Mon-Thurs: 7am - 4:30pm · Fri: 7am-Noon · **No Weekends** · Base pay & Commission compensation · We are one of the leading collection agencies in the industry. We are looking for a talented and competitive Insi ...
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Remote Call Center Loan Agent
13 hours ago
Reliable Technologies, Inc. Northbrook, United StatesWe are looking for a Remote Loan Agent that will be the liaison between our company and its potential customers. Reps are the voice of our company, they connect our customers with our lending affiliates, and make sure that they are provided the best service possible. Customers ha ...
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Admission Representative
1 week ago
Chamberlain University Chicago, United States**Company Description** Chamberlain** · Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. We're 99,000 strong, with 31,000 students ...
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Call Center
1 week ago
Tucker, Albin & Associates Naperville, United States**About us** · Tucker, Albin & Associates is a small business in Naperville, IL. · **1 in 5 sales reps make over 6 figures** · **Responsibilities**: · - Conduct outbound calls to potential customers to promote and sell products or services · - Utilize telemarketing techniques to ...
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Lead Specialist
3 days ago
Wesco Glenview, United StatesAs the Lead Specialist -Technology Support Services, you will be the trusted advisor and technical support professional for the WESCO Global Solutions business. The Advanced Technology Support (ATS) team is the second tier of support in all our technologies. You will act as a tec ...
Call Center Rep - Schaumburg, United States - Boyd Group Services Inc
Description
Schaumburg, IllinoisWe put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.
Job Description:
Gerber National Claim Services (GNCS)
Call Center / Customer Service Representative
Schaumburg, IL
Office (In-Person) attendance required for all shifts
Weekend Work Required
Open on Holidays to serve customers nationwide
Agent schedules with a Weekend shift:
Are you looking for a rewarding professional career? Do you have the desire to help people? Then Gerber National Claim Services is the place for you Our Customer Service Representatives are there to help our customers when they experience problems with their vehicles.
You will be trained to assist customers in obtaining help when there is a problem with their vehicle, such as locating and dispatching glass repair, locksmith, or a tow truck.
You will learn about our dynamic industry and prepare to assist customers through our comprehensive, fully paid training program.
At Gerber National Claim Services, the opportunity for advancement is outstanding We invest in our associates through training and development to help them reach their career goals and personal aspirations.
Principal functions and responsibilities:
Skills and Abilities: