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Alexandria

    Onsite Community Manager - Alexandria, United States - Associa

    Associa
    Associa Alexandria, United States

    1 week ago

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    Description
    Job Description

    A General Manager is onsite and responsible for supervising the administrative support staffof the Community Association assigned. The General Manager will oversee and support the various departments within the Community Associationincluding Food Beverage, Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. TheGeneral Manager is the liaison with the resident and interact with vendors, board members and committee members, as well as staff at theAssocia Client Shared Service Center (CSSC) and within the branch office.

    Daily responsibilities:
    • Walk and inspect property to ensure property is well maintained.
    • Meet and greet homeowners, vendors, and contractors.
    • Research and respond to inquiries by phone, email, and in-person.
    • Conduct Code Enforcement, ensuring HOA Rules Regulations and Community Bylaws are adhered.
    • Assemble board packets, interpret financials, facilitate board meetings.
    • Create and manage the budget, review Balance Sheet, Income Statements, Operating Expenses, Reserve Study, etc.
    • Submit RFPs, review contacts, makes recommendations to the board, mange vendor relationships.
    • Simultaneously manage multiple maintenance projects, capital projects, and property enhancements and upgrades.
    • Assist homeowners with ARB forms and the board in their decision making.
    • Oversee and develop support staff.
    • Anticipates the needs of the community and works one step ahead.
    • Other duties as assigned.
    Requirements
    • Associates Degree Required; Bachelors Degree Preferred.
    • CMCA, AMS, or PCAM designations highly desired.
    • 5+ years of association management experience.
    • 2+ years of managing and developing direct reports.
    • Customer service driven and team player.
    • Effectively manages people and time accordingly.
    • Highly organized with attention to details.
    • Excellent Project Management skills with the abilities to prioritize and execute tasks.
    • Excellent communication, follow-up, and follow-through skills.
    • Proactive, takes initiative, reliable and dependable.
    #LI-PK1

    Company Description

    With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit .
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