Assistant Community Manager - Washington, United States - Faria Management

Description

JOB DESCRIPTION

Position:

Assistant Community Manager


Type:

Exempt


Reports to:

Community Manager


Location:

Washington, DC


ABOUT FARIA MANAGEMENT:

Faria Management is the property management division of Dumas Collective. The firm provides boutique style property management services by bringing an unconventional, solution-based owner's approach to urban communities.

Faria Management's mission is to provide a brand of luxury affordable housing which is a high-quality boutique style form of management services, to owners of income-restricted housing.

Faria commenced on-site management operations in 2016 and operates nearly 3,300 units across the Mid-Atlantic region.

:

If you are a self-motivated leader that possesses a combination of analytical, assertive and personable, qualities with experience in the property management industry, then our Community Manager role is for you The Community Manager will directly report to the Director of Property Management and will be primarily responsible for the operation of the community or communities under the incumbent's stead.

In short, the Community Manager will act as the "face" of their communities and as the "on-site CEO" by implementing the annual business plan for their community or communities and ensuring excellence in financial management, customer service, compliance, and staff/vendor oversight.

RESPONSIBILITIES:

The Community Manager's day-to-day responsibilities shall include but is not limited to the following:

• Ensure communities meet or exceed revenue goals by actively managing the budget and ensuring timely leaseup and/or releasing
• Detailed review, monitoring and processing of community level invoices/bills for payment within parameters of annual budget
• Actively participate in the annual budget/business plan development in conjunction with Director of Property Management
• Ensure an atmosphere of hospitality while always maintaining a professional attitude in an occasionally sensitive and challenging environment
• Develop and maintain strong relationships with their community

:

residents, vendors, etc.

• Oversee marketing and customer retention efforts
• Supervise and inspire onsite staff including but not limited to assistant community managers, community specialists, and service managers, in order to yield or exceed desired goals for each community
• Oversee and manage vendors to ensure the provision of timely, efficient, and onbudget services to their community(ies)
• Oversee the initial income certification, recertification, and compliance reporting for their community(ies)
• Acts as the primary contact to ensure that the property meets and exceeds all contractual property management obligations, including the risk management, safety/security, maintenance, marketing, landscaping, and any other relevant issues
• Oversee the timely completion of maintenance requests
• Forecasts and manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc
• Maintain complete and accurate property records onsite and electronically
• Coordinates collection and documentation of all revenues following lease obligations and accounts receivable procedures
• Other duties as assigned

MINIMUM QUALIFICATIONS:

• Bachelor's degree, preferred

• Two (2)

• Five (5) or more years of Affordable Housing (Section 8/ LIHTC) certifications & experience required

• Two (2)

• Five (5) or more years in experience in property management or hospitality industry required

• Two (2)

• Five (5) or more years in experience directly supervising staff preferred
• Demonstrated ability understand annual budgets and financial reporting
• Experience managing incomerestricted properties preferred
• Excellent written and verbal communications are required
• Proficiency in Microsoft Office Suite

:

Excel, Word, Outlook

• Must be very professional in both appearance and manner, organized, and with a strong eye for detail
• Must be willing to submit to a background investigation and drug test

SUCCESSFUL CANDIDATES WILL POSSESS THE FOLLOWING ATTRIBUTES:

• An entrepreneurial spirit
• Proactive and extremely responsive
• Solutionoriented with the ability to counter balance problems with creative solutions
• Personable with a good sense of humor
• Working knowledge of RealPage's OneSite property management software preferred
• Experience with state/local housing agencies and corresponding reporting requirements
• Excellent oral and written communication skills
• Strong financial and analytical skills
• Strong organizational skills and ability to remain composed and flexible
• Demonstrated commitment to the mission, philosophy and vision of Faria Management
• Energy and commitment to work in an entrepreneurial environment with the ability to prioritize responsibilities while delivering timely and accurate work product

ADA SPECIFICATIONS:

(Physical demands that must be met to su