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Dover

    Location Manager - Dover, United States - Hub Group

    Hub Group
    Hub Group Dover, United States

    3 weeks ago

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    Description
    Job Description

    Core Responsibilities & Duties:
    • Focus on relationship with client in order to gain 100% of appliance delivery business
    • Focus on Independent Contractor Partnerships (Profitability & Compliance)
    • Achieve goals set forth by the client & Hub Group Final Mile
    • Develop and hold your staff accountable (if applicable)
    • Continuously recruit and retain Independent Contractors
    • Manage claims and their processes (with FOC assistance)
    • P&L Management (Controllables)
    • Delivery Expense (Minimums / effective routing, support expense)
    • Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)
    • Warehouse Expense (Contracted Labor, Inventory variances)
    • Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)
    • Achieve Location Margin goals
    • Rental car vs mileage reimbursement
    • Communicate effectively with the DIA, DIM and client staff
    • Lead Daily Stand-ups (Short, Effective and informative meetings) - (Document and include feedback in recap)
    • Weekly ride behinds in field with teams to ensure client satisfaction and training - (Document and include in recap)
    • Showroom visits as needed in order to build/maintain relationship with client
    • Maintain tote inventory and hold BP's accountable (trade stock)
    • Enforce and adhere to company policies and procedures.
    • Responsible for loadout / warehouse oversight of QC with getting teams off dock
    • Actively route monitor teams from the road (see SOP for details)
    • Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals - (Document and include in recap)
    • Hold BP meetings as needed to review claims, settlements, compliance, etc.
    • Participate in Client and internal conference calls
    • Provide Weekly updates on your locations as dictated by District Manager. Weekly recap should include:
      • Your schedule for the week
      • Summarized update of location(s)
      • Standup recap
      • Ride behind recap
      • Aging invoices update (if applicable)
      • Current # of trucks ran in location vs. # of trucks ran
    • Other duties as assigned
    Qualifications:
    • Proven leader
    • Effective communication skills
    • Proven results
    • Organized
    • College degree or equivalent experience
    About Us

    Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit

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