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    Physical Security Pre Sales Engineer - Atlanta, United States - Howard Technology Solutions

    Howard Technology Solutions
    Howard Technology Solutions Atlanta, United States

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    It's crucial for you to be based in and regularly visit customer sites throughout the Georgia region. Candidates should reside in Georgia.

    ABOUT HOWARD TECHNOLOGY SOLUTIONS

    Howard Technology Solutions is a top provider of well-known computers, consumer electronics, tech accessories, and complete tech solutions. Our skilled team is the backbone of our exceptional customer service, continuous growth, and increasing success. With the support of our parent company, Howard Industries Inc., comprising over 4000 team members and generating $1 billion in revenue, and in partnership with leading brands like HP, Lenovo, Cisco, Microsoft, and Epson, we've swiftly captured market share and aim to expand our team to drive our company forward.

    JOB OVERVIEW

    Howard Technology Solutions seeks a highly qualified Physical Security Pre Sales Engineer to offer pre-sales assistance. This role requires expertise in IP security cameras, Access Control, Intrusion Detection, Environmental Sensing, Visitor Management, and Mass Notification installations, alongside regular maintenance and troubleshooting. The ideal candidate will effectively communicate with various technical levels to propose products and services meeting their tech requirements.

    The perfect fit will excel in teamwork and possess strong interpersonal skills. This position involves remote customer support, travel to engage with potential clients, and on-site installations as necessary. Key responsibilities include liaising with customers and sales team to oversee new and existing projects.

    RESPONSIBILITIES AND DUTIES:

    Client Consultation:

    • Understand client needs and security posture to recommend suitable solutions.
    • Effectively convey complex security topics to both technical and non-technical individuals.

    Pre-Sales Support:

    • Collaborate with the sales team to design security solutions for potential customers.
    • Create and present technical proposals, Bill of Materials (BOMs), and Statements of Work (SOW).

    Solution Delivery:

    • Supervise CCTV, Access Control, Mass Emergency Notification, and Visitor Management systems across multiple sites.
    • Lead installation, commissioning, and maintenance of critical security systems.
    • Work with Security and Technology Departments to define system requirements and select optimal products.

    Vendor and Project Management:

    • Research, evaluate, and procure security hardware and software, ensuring operational fit.
    • Effectively communicate design concepts, recommendations, and project details to stakeholders.
    • Manage vendors and contractors, ensuring high-quality service alignment with security needs.
    • Conduct routine testing and performance reviews to ensure system reliability and compliance.

    Operations and Maintenance:

    • Serve as the primary point of contact for system issue resolution, minimizing operational disruptions.
    • Maintain system reliability through a comprehensive maintenance program for optimal uptime.
    • Document system configurations, processes, and maintenance activities clearly.
    • Provide hands-on expertise in areas like CCTV surveillance, intrusion detection, access control, and security center integration.
    • Knowledge of OSHA general safety standards, and proper care of Personal Protective Equipment (PPE).
    • Flexible to work beyond standard hours, based on customer commitments.

    Continuous Learning:

    • Stay current with industry trends through educational opportunities, professional materials, and networking.
    • Contribute insights and information for budgeting activities as needed.

    QUALIFICATIONS:

    • Capability to design, build, and maintain security systems.
    • Proactively identify and resolve system configuration issues.
    • Relevant industry certifications are advantageous.
    • Minimum 3-5 years experience managing complex security programs.
    • Knowledge of security system architectures, certifications, detection, high availability concepts, and integration coding.
    • Proficiency in Office Productivity tools (Word, Excel, PowerPoint, Visio, and Project).
    • Ability to work remotely and travel nationwide for projects.
    • Strong communication skills, both verbal and written, are vital.

    SKILLS:

    • Outstanding interpersonal skills and team collaboration capacity.
    • Strong technical acumen and adeptness in resolving complex issues.
    • Ability to independently complete tasks, meet deadlines, and fulfill customer requirements.

    BENEFITS:

    • Medical Insurance
    • Dental Insurance
    • Disability Insurance
    • Life Insurance
    • 401K Retirement
    • Education Reimbursement
    • Paid Holidays
    • Paid Vacations

    Equal Opportunity Employer Vet/Disabled

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