Network Administrator - Princeton, United States - NIKSUN

NIKSUN Princeton, United States

2 weeks ago

Description

NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next generation technology that revolutionizes the way networks and services are secured, protected and managed.

The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance and performance management solutions for applications ranging from core infrastructures to edge and branch environments.

Responsibilities:

Strategy & Planning
Write technical specifications for purchase of corporate technology equipment, networking hardware, and related products.
Assist in developing long-term strategies and capacity planning for meeting future hardware and corporate technology needs.

Acquisition & Deployment
Conduct research on, and make recommendations for, hardware products in support of procurement and development efforts.

Operational Management
Identify and deliver required hardware service levels according to company policies.
Liaise with, and provide training and support to, end users and staff on equipment operation and other issues.

Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and other products.

Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user software and networking software products.

Perform on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off site repair as needed.

Receive and respond to incoming calls, pages, and/or e-mails regarding hardware problems.
Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.
Develop and maintain an inventory of all hubs, routers, switches, bridges, server boxes, cabling, and other networking equipment.
Document instances of hardware failure, repair, installation, and removal.
Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.
If necessary, liaise with third-party support and equipment vendors.
Recommend, schedule, and perform hardware and peripheral equipment improvements, upgrades, and repairs.

Knowledge & Experience

Strong Unix/Linux understanding
Microsoft Active Directory, Exchange, SharePoint 2010, Windows corporate environment
Desktop management, i.e. deployment, standardization, inventory tracking.
Excellent technical knowledge of corporate, networking, and other hardware.
Comprehensive hands-on hardware troubleshooting experience.
Working technical knowledge of current network protocols, operating systems, software, and standards.
Ability to operate tools, components, and peripheral accessories.
Able to read and understand technical manuals, procedural documentation, and OEMguides.
Ability to conduct research into hardware products and issues as required.

Personal Attributes
Effective interpersonal skills and relationship-building skills.
Strong written and oral communication skills.
Ability to present ideas in user-friendly language.
Understanding of the organizations goals and objectives.
Self-motivated and directed.
Keen attention to detail.
Analytical and problem-solving abilities.
Able to prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Strong customer-service orientation.

Work Conditions
On-call availability.

Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components.

Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals.

Formal Education & Certification
University degree in the field of Information Technology, Engineering or Computer Science
Certifications in [Microsoft MCSE, Cisco CCNA].

Qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or protected veteran status.

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