- High School Diploma
- Associate's Degree in a related field is preferred.
- Must be available to work any shift
- Minimum of 3 years of IT and 2 years' experience in Service Desk Support
- Experience working in a call center handling tickets daily (30+)
- Must demonstrate excellent customer service, written & verbal communication skills; triage, track & monitor ticket progress per required SLA & follow escalation procedures. Must demonstrate ability to learn quickly and adapt to new & changing environments along with the willingness to take on additional responsibilities;
- Must be able to work both independently and cooperatively in a team setting as needed and follow-up towards the successful completion of assigned tasks.
- Duties include end user support, quickly analyze & diagnose application/system issues, creating & updating user accounts in
- Active Directory & other systems, performs software installs, PC maintenance and maintain communication for planned & unplanned outages.
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Help Desk Analyst
Found in: Lensa US 4 C2 - 2 days ago
Generation IX Los Angeles, United StatesWere growingJoin our team in Los Angeles to help small and medium sized businesses leverage technology. Work With Us Great Location GenIX is located in Los Angeles. Fifteen minutes from the beach and downtown.Gaming Nights LAN party Lets see what you got.Benefits Galore We provid ...
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Help Desk Analyst
Found in: Lensa US 4 C2 - 3 days ago
Generation IX Los Angeles, United StatesWe're growing · Join our team in Los Angeles to help small and medium sized businesses leverage technology. · Work With Us · Great Location · GenIX is located in Los Angeles. Fifteen minutes from the beach and downtown. · Gaming Nights · LAN party Let's see what you got. · Be ...
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Service Desk Analyst
Found in: Lensa US 4 C2 - 4 days ago
Incubation Systems Private Limited Los Angeles, United StatesJob **We are seeking a Technical Support Specialist to join our team. The ideal candidate will provide technical assistance and support to our clients, ensuring smooth operations and resolving technical issues promptly.- Communicate effectively with clients to understand and addr ...
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Service Desk Analyst
Found in: Lensa US 4 C2 - 5 days ago
Prosum Los Angeles, United StatesMUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED. · Remote OK – must reside within miles of Los Angeles · Do not wait to apply after reading this description a high application volume is expected for this opportunity. · Pay: $25-27/hour W2 · 6 months to ongoing ...
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Service Desk Support Analyst
Found in: Lensa US 4 C2 - 2 days ago
Highstreet IT Los Angeles, United StatesThe Service Desk Analyst is the central point of contact between the customer and Highstreet's service delivery organization. The role of the Service Desk Analyst is to provide a wide range of services related to Incident Management and Request Management as defined by ITIL. Sett ...
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Service Desk Support Analyst
Found in: Lensa US 4 C2 - 2 days ago
Highstreet IT Los Angeles, United StatesThe Service Desk Analyst is the central point of contact between the customer and Highstreet's service delivery organization. The role of the Service Desk Analyst is to provide a wide range of services related to Incident Management and Request Management as defined by ITIL. Sett ...
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IT Help Desk Analyst II
Found in: beBee S2 US - 4 weeks ago
Panavision Los Angeles, United States Full timeIT Help Desk Analyst II - Panavision Woodland Hills · Panavision in on the hunt for an experienced IT help desk guru to join our world class IT team in providing internal technology support for our North American employees and customers. Prospective candidates should be passionat ...
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Service Desk Analyst I
Found in: Lensa US 4 C2 - 2 days ago
Center for Family Health and Education Los Angeles, United StatesJob Description · Job Description · Job Description: · Help users resolve issues with computer hardware and software. Respond to inquiries, assess problems and issues with computer equipment and applications, help users resolve problems and issues and document inquiries and res ...
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Service Desk Analyst I
Found in: ZipRecruiter Standard US C2 - 17 hours ago
Center for Family Health and Education Los Angeles, United StatesJob Description · Job DescriptionJob Description: · Help users resolve issues with computer hardware and software. Respond to inquiries, assess problems and issues with computer equipment and applications, help users resolve problems and issues and document inquiries and resoluti ...
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Corporate Services: Support Desk Analyst III
Found in: Lensa US 4 C2 - 1 day ago
B. Riley Financial Los Angeles, United StatesCorporate Services: Support Desk Analyst III · Friday, March 15, 2024 · B. Riley Financial ("B. Riley") provides collaborative solutions tailored to fit the capital raising and business advisory needs of its clients and partners. B. Riley operates through several subsidiaries th ...
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Service Desk Analyst
Found in: Appcast US C2 - 1 day ago
Randstad Digital Inglewood, United StatesShift: sun-thur 6am-3pm; Tue-Sat 10am-7pm · Searching for a junior-to-mid level Service Desk Analyst with 2-5+ years working for a medium-to-large enterprise. · Required Skills -mobile phones, PC hardware, Mac software and hardware · Job Duties -Working in a hybrid IT Call Center ...
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Service Desk Analyst
Found in: Lensa US 4 C2 - 1 day ago
Randstad Digital Inglewood, United StatesShift: sun-thur 6am-3pm; Tue-Sat 10am-7pm · Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. · Searching for a junior-to-mid level Service Desk Analyst with 2-5+ years working for a medium-to-large enterprise. ...
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Help Desk Analyst
Found in: Lensa US 4 C2 - 2 days ago
MasTec Pomona, United StatesAssist users with computer related issues - PC hardware/software configuration and trouble shooting - Client network configuration - Support Apple mobile device platform - Support internally developed business systems Qualifications - In depth knowle Help Desk Analyst, Help Desk, ...
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Help Desk Analyst
Found in: Lensa US 4 C2 - 5 days ago
MasTec Inc Pomona, United States Full timeOverview · MasTec, Inc. is a leading national infrastructure construction company. Henkels & McCoy, Inc. (H&M) is part of the MasTec Power Delivery Segment which provides high-quality and competitive energy solutions with an unfailing commitment to safety and respect for our team ...
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Service Desk Analyst
Found in: Appcast Linkedin GBL C2 - 2 hours ago
Prosum Pomona, United StatesContract- 6 Month to Ongoing · Candidates must have some flexibility with shift coverage 7am-11am start time · Communication skills extremely important · Must be vaccinated · **MUST HAVE HOSPITAL EXPERIENCE** · Service Desk Technician · SUMMARY · This position is responsible for ...
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Service Desk Support Analyst
Found in: One Red Cent US C2 - 1 day ago
Karl Storz Endoscopy-America Santa Monica, United StatesKARL STORZ is currently looking for a Service Desk Support Analyst. This role will act as the central point of contact for handling business partners' technical support issues. The Support Analyst will be responsible for responding to issues by gathering all necessary information ...
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Service Desk Support Analyst
Found in: Lensa US 4 C2 - 1 day ago
Karl Storz Endoscopy-America El Segundo, United StatesAt KARL STORZ, we take pride in helping patientsthrough some of the toughest journeys of their lives.We are making contributions that matter.Regardless of your role, YOU improve patients lives every day.Get to know us and join our teamasService Desk Support Analyst Location: El S ...
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Service Desk Support Analyst
Found in: Lensa US 4 C2 - 1 day ago
Karl Storz Endoscopy-America Santa Monica, United StatesAt KARL STORZ, we take pride in helping patients · through some of the toughest journeys of their lives. · We are making contributions that matter. · Regardless of your role, YOU improve patients' lives every day. · Get to know us and join our team as · Service Desk Support ...
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IT Support Desk Analyst II
Found in: Appcast US C2 - 2 days ago
Proven Recruiting Cypress, United StatesIT Support Desk Analyst II – Cypress, CA (Hybrid) – Contract-To-Hire – Up to $35hr +DOE · Do you have a strong desire to deliver excellent customer service and Windows application support? Are you looking to join a well-established company impacting one of North America's largest ...
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Business Systems Service Desk Analyst
Found in: Lensa US 4 C2 - 5 days ago
Fashion Nova Santa Fe Springs, United StatesABOUT US · Fashion Nova is an inclusive fashion-forward and trend-driven apparel and lifestyle brand that celebrates all dimensions of confidence. We use our platform to spread positivity with brands for women, men, curve, luxe, sport, swim, beauty, and kids. We are obsessed wit ...
Service Desk Analyst - Los Angeles, United States - Prosum
Description
MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED.
Remote OK – must reside within miles of Los Angeles
Pay: $25-27/hour W2
6 months to ongoing contracts
2 opening
Required
3 years of IT
2 years of Service Desk
Call center
Handling Tickets daily
Big Plus
BS Degree
Hospital Industry
Clinical Software Application support
Service Desk Agent
Summary:
Service Desk Agent I is responsible for supporting the end user community at the hospitals and clinic locations. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other computer related technology.
Minimum Education:
Minimum Experience: