Service Desk Analyst - Los Angeles, United States - Incubation Systems Private Limited

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    Description
    Job
    We are seeking a Technical Support Specialist to join our team. The ideal candidate will provide technical assistance and support to our clients, ensuring smooth operations and resolving technical issues promptly.
    • Communicate effectively with clients to understand and address their technical concerns
    • Provide IT support including troubleshooting hardware, software, and network issues
    • Assist with desktop support tasks such as installations, configurations, and upgrades
    • Manage mobile devices and ensure they are functioning correctly
    • Utilize tools like Meraki, SCCM, ServiceNow, GPO for efficient technical support
    • Conduct software troubleshooting and resolve technical problems
    • Offer guidance on technical issues and provide solutions promptly
    • Proven experience in technical support roles
    • Proficiency in IT support tools and systems like Meraki, SCCM, ServiceNow
    • Strong knowledge of desktop support tasks and mobile device management
    • Familiarity with Group Policy Objects (GPO) for system configurations
    • Excellent communication skills to interact with clients effectivelyThis position offers a competitive salary and the opportunity to work in a dynamic environment where your technical expertise will be valued.
    If you meet the requirements and are passionate about providing top-notch technical support, we encourage you to apply for this exciting opportunity as a Technical Support Specialist.
    Job
    Contract
    $ $27.80 per hourExpected
    40 per week
    * 401(k)* Dental insurance
    • Health insurance
    • Paid time off
    • Professional development assistance
    • Vision insuranceExperience
      3 years 4 years 5 years 6 years 7 yearsAbility to
    • Los Angeles, CA 90032: Relocate before starting work (Required)Work
      Hybrid remote in Los Angeles, CA 90032% % %%techsoftware%%