- Identifies user requirements and describes services available or refers inquiries to other staff
- Provides technical support of a limited scope to users and assists them in defining and solving computing problems within well-defined areas of responsibility
- Assists in preparing documentation of supported products for users
- Assists in preparing user training materials and conducts training sessions as assigned
- Performs programming tasks of limited scope to assist users
- Applies knowledge of computer science principles, information management principles, data processing functions, and Automated Data Processing (ADP) hardware and software systems structures and operations, and computer programming languages and techniques to solve automation problems
- Addresses scientific engineering or business objectives by writing, modifying, or adapting computer programs in machine level, assembly, and third or fourth generation programming languages
- Interfaces with and uses minicomputer and main computer systems in addressing project objectives
- Identifies and uses standard, unconventional, and original mathematical, algorithmic, and programmatic approaches to define, plan, organize, design, develop, modify, test, and integrate database or data processing systems, computer hardware systems, and simulation models
- Formulates architectural designs, functional specifications, interfaces, and documentation or hardware or software systems, considering system interrelationships, operating modes, and software or equipment configurations
- Develops design specifications by inspection and analysis to offset various malware and to protect and defend USCYBERCOM infrastructure
- Researches unconventional application of software and operating systems in designing and developing new methodologies, significant modifications, or adaptations of standardized techniques
- Develops project plans, guidelines, and controls
- Performs entry-level IT administration and functions such as, user adds, moves and deletes, backup and restore, preventive maintenance, and upgrades
- Assists with the planning and coordination of software and applications upgrades, and
- Hypertext Markup Language (HTML) and Web development
- Installs, upgrades, and configures personal computers and peripherals including modems, printers, disk drives, memory and other system boards, keyboards, and monitors
- Provides initial assessment, research, and resolution of basic incidents and requests regarding the use of application software products and infrastructure components
- Addresses and resolves basic incidents and requests and logs all incidents and requests
- Designs architectures to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces
- Ensures systems are compatible and in compliance with the standards for open systems and DOD architectures
- Determines and identifies high-level functional and technical requirements based on interactions with the user community and knowledge of the enterprise architecture
- Identifies, assesses, and presents options for meeting the functional and technical requirements including hardware and software updates or upgrades
- Interacts with project management to plan project schedules and technical direction
- Develops software design documents and technology white papers
- Provides recommendations during the selection of development tools
- Formulates and defines specifications for operating system applications or modifies and maintains existing applications using engineering releases and utilities from the manufacturer
- Creates a positive client support experience and builds relationships through deep problem understanding, ensuring timely resolution
- Monitors systems and peripheral equipment, system processing, and error listings to maintain control of hardware and software malfunctions
- Responds to trouble calls, analyzes problems with software and hardware, and takes appropriate action to correct problems
- Assists users with computers, network, and application-related issues and may provide training in areas such as database, security, and LAN administration
- Minimum two years of experience as an IT Specialist
- Minimum of Bachelor's Degree in Information Systems, Computer Science, Cybersecurity, Computer Engineering, or related discipline
- Minimum DOD 8140/DOD 8570 IAT Level I Certification
- Strong attention to detail and organizational skills. Excellent communications skills.
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IT Specialist - Fort Meade, United States - Jacobs
Description
Your Impact:
Requirements:
#DVS #DIVERGENTSOLUTIONS
Here's what you'll need :
Qualifications:
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
