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Service Manager
2 weeks ago
Eagle Tire Federal Way, United StatesJob Description · Job DescriptionThe best customer service through team work. · To communicate and manage technicians to deliver top customer service. · Responsibilities:* Review customer needs, communicate with team to address customer needs. Review technician's recommendations, ...
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Merchandising Service Manager
1 week ago
Lowe's Federal Way, United StatesYour Impact. All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Merchandising Service Manager, this means: (1) Being friendly and professional, Service Manager, Merchandising ...
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Community Services Manager
2 weeks ago
City of Federal Way, WA Federal Way, United StatesSalary : $111, $141,444.00 Annually · Location : th Ave S, Federal Way · Job Type: Regular Full-Time · Job Number: · Department: Community Development · Division: Human Services · Opening Date: 05/07/2024 · Closing Date: Continuous · Basic Function · *First review of appl ...
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Community Services Manager
3 weeks ago
City of Federal Way Federal Way, United States*First review of applications will be on May 21st* · Reporting to the Community Development Director, perform professional and technical duties to lead and direct the Community Services Division which includes implementing, coordinating and overseeing management of the human serv ...
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Service Manager Trainee
3 weeks ago
Pep Boys Federal Way, United States**** · **Service Manager Trainee** · **Service Manager Trainee** · **Requisition ID:** · **Category:** Stores · **Overview** · Pep Boys is driven by its promise to its customers, We go further to help you go farther. Founded 100 years ago by military veterans, generations o ...
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Client Services Manager
3 weeks ago
Diagnostechs Federal Way, United StatesJob Description · Job DescriptionJoin a 36-Year-Old Laboratory at the Forefront of Non-Invasive Testing in an Exciting Expansion Stage · With a remarkable 36-year legacy in non-invasive testing, DiagnosTechs is recruiting for an exhilarating growth phase We seek a motivated Clien ...
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Employee in IT Service Management
3 weeks ago
SilverLinx Kirkland, United StatesAt Iqony, we believe in new ideas and in you. We make the energy transition possible in various ways. We think of solutions for our clients and for that, we need a team that works together and adapts to the changing energy world. Our goal is to achieve climate neutrality for our ...
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Nursing Service Management
3 weeks ago
FusionWorks Bothell, United StatesDo you love being able to help people in your nursing profession and value the joy of work? · ▸ If respectful interaction in the workplace is important to you · ▸ If you are looking for a strong team and a good working atmosphere · ▸ If appreciation and recognition motivate you · ...
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Nursing Service Management
5 days ago
Emerald Enterprises Kitsap Lake, WA, United States Freelance**We are currently seeking a motivated and independent Director of Nursing (m/f/d) with a cooperative leadership style to join our team at Haus Luther Nursing Home in Kitsap Lake, WA.** · Haus Luther Nursing Home is a modern, full-service care facility for 96 residents, with a de ...
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Nursing Service Manager
5 days ago
Stellar Enterprises Bothell West, WA, United States FreelanceThe senior care home "Seniorenfamilie Hering" is a gerontopsychiatric living group in Bothell West, WA, where 13 residents are fully cared for and supported. · The name "Seniorenfamilie" is not just a name, but a daily lived reality for us. · Due to our small size of 13 residents ...
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Service Manager
2 weeks ago
Sonsray, Inc. Auburn, United StatesWhat do we do? At Sonsray, we're in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest CASE Construction Equipment dealership on the West Coast. Sonsray provides compreh Service Manager, Construction ...
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Nursing Service Manager
5 days ago
Cascade Enterprises Fox Island, WA, United States FreelanceThe Caritas-SkF-Essen gGmbH is the joint company of the Caritas Association for the city of Essen e.V. and the Catholic Women's Social Service Essen-Mitte e.V. As a large provider with a variety of services and facilities and over 900 employees, we offer comprehensive services to ...
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Nursing Service Management
3 weeks ago
Skyline Enterprises Union Hill-Novelty Hill, United StatesAre you passionate about helping people in your nursing profession and value joy in your work? · ▸ If respectful interaction in the workplace is important to you, · ▸ if you are looking for a strong team and a positive work environment, · ▸ if appreciation and recognition motivat ...
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Service Manager
3 weeks ago
Sonsray Machinery LLC Auburn, United StatesWhat do we do? · At Sonsray, we're in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest CASE Construction Equipment dealership on the West Coast. Sonsray provides comprehensive sales, as well as pa ...
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Deputy Nursing Service Manager
3 weeks ago
ZephyrTech Fairwood, United StatesAre you passionate about helping people in your nursing profession and value finding joy in your work? If a respectful work environment is important to you, if you are looking for a strong team and a positive work atmosphere, if appreciation and recognition motivate you, and if a ...
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Dining Services District Manager
1 week ago
Champions Foundation Federal Way, United States**Dining Services District Manager** · Posted on 05/11/2021 Healthcare Services Group, Inc. - Federal Way, Washington · Position Description · Overview · Healthcare Services Group (HCSG) services thousands of accounts nationwide and is now hiring a Dining Services District Manage ...
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Dining Services District Manager
1 week ago
Champions Foundation Federal Way, United States**Dining Services District Manager** · Posted on 05/11/2021 Healthcare Services Group, Inc. - Federal Way, Washington · Position Description · Overview · Healthcare Services Group (HCSG) services thousands of accounts nationwide and is now hiring a Dining Services District Ma ...
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Food Service Assistant Manager
6 hours ago
Jackson Energy Federal Way, United StatesPay: $ $19.00 an hour. · Are you an experienced Food Service Manager who can effectively drive success by leading by example and taking ownership in delivering quality products to our customers? If so, this role is your next job destination. Your job is to increase sales of foo ...
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Manager
1 week ago
LEGENDARY DOUGHNUTS Federal Way, United Statesshifts range from 4am to 8pm a typical work week would look like but is not limited to · sun 8- 4, mon 12-7, tue x, wed x, thurs 7-3, fri 4am -12, sat 8-4 · The schedule is flexible and can vary from the above but availability must be during the hours of store operations 4am - 8p ...
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Obstetrics & Gynecology Physician
9 hours ago
Adelphi Medical Staffing Federal Way, United StatesJob Quick Facts: · • Specialty: Obstetrics & Gynecology · • Job Type: Locum Tenens · • Facility Location: Federal Way, WA · • Service Setting: Inpatient/Outpatient · • Reason For Coverage: Supplemental · • Coverage Period: Aug Ongoing · • Coverage Type: Clinical Only · • Shift S ...
Assistant Service Manager - Federal Way, United States - Pep Boys
Description
****
**Assistant Service Manager**
**Assistant Service Manager**
**Job ID:**
**Category:** Stores
**Position Summary**
Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling and task support by partnering with management to make certain that the service repair business is organized, store operations are running efficiently, and shop productivity is maintained to company standards.
**Duties & Responsibilities**
Under the direction of the Store Manager of Service, assists in various aspects of customer care, work order and register assistance, facility maintenance, and merchandising activities, including tire related stocking. Ensure that service equipment is in proper working order and housekeeping standards are followed according to SSC direction and instruction.
Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts (OP) procurement and vendor payment practices.
Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Drives sales goals for the service center operation, both through personal engagement with customers and by observing and coaching the advisors on their customer interactions.
Assist the Store Manager of Service in training and coaching service selling associates on Pep Boys Customer Care Process, Courtesy Vehicle Inspections (CVIs), and general operation of store systems. Performs CVIs and other service-related tasks as qualified and directed.
Assist in monitoring the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Help with the day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs through associate observations.
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
Effectively communicates with all store associates, management, and customers.
In the absence of any management, the Assistant Service Manager will act as the primary supervisor for the store staff, observing and coordinating operational activities.
Key holder and responsible for basic and detailed opening and closing responsibilities.
Maintain an organized and neat shop.
Adhere to all company policies, procedures, safety and environmental rules.
Other duties as assigned.
**Knowledge, Skills, and Abilities**
High school diploma or equivalent required.
One year of experience in automotive service environment.
One year of automotive service sales experience preferred.
Valid Drivers License .
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Acted as a work lead or supervisor previously.
Ability to exercise judgement and to work independently.
Strong customer service skills.
Ability to handle difficult customer situations.
Comfortable utilizing up-sell techniques.
Strong cash handling skills, including the use of POS systems.
Strong verbal communication skills.
Demonstrated consistency, accuracy and follow-through.
Ability to work Days, Nights, Holidays and Weekends.
**Physical Demands/Work Environment**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
**Physical Demands**
Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
Assistant Service Manager professionals in Federal Way
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JIKISHA VIKAMSEY
· Summary of Qualifications: · · Over 25 years of Customer Service Experience, Management Admini ...