Community Services Manager - Federal Way, United States - City of Federal Way

City of Federal Way Federal Way, United States

4 weeks ago

Description

*First review of applications will be on May 21st*Reporting to the Community Development Director, perform professional and technical duties to lead and direct the Community Services Division which includes implementing, coordinating and overseeing management of the human service programs and services, the City's Community Development Block Grant (CDBG) Program, and diversity, equity, access, and inclusion strategies and practices. Manage and supervise division staff. Provides policy recommendations, planning and development of programs.
Manage, and oversee the human services grant programs, including goal and strategy development.

Manage, and oversee the City's diversity, equity, access, and inclusion program, including goal, strategy, and resource development.

Research, plan, and design programs including strong collaboration with community and social service providers.

Administer the annual processes for General Fund, CDBG, and other human services-related funding distribution: prepare policies, including criteria and guidelines for funding distribution; coordinate funding application review process, including public hearings, Human Services Commission review and City Council approval.

Direct and oversee the implementation of the CDBG program.

Oversee updates to the City's CDBG Consolidated Plan.

Manage the City's licensing program for Permanent Supportive Housing and Emergency Housing.

Prepare biennial and mid-biennium budget requests and adjustments, including supporting documentation, for all division resources and programs.

Build and maintain strong partnerships with stakeholders and other community partners concerning the development of human service or community redevelopment strategies aimed at enhancing the economy and/or quality of life for citizens in Federal Way.

Represent the City before the public, special interest groups, clients, County, state and federal agencies and the media to advocate and explain local and regional human service policy and the needs of client groups served.

Participate in various meetings, task forces, special interest groups, and regional collaborations.

Direct and manage the operation and work of the Human Services and Diversity Commissions.

Prepare reports; coordinate funding assessments and recommendations; assist the Chairs in drafting agendas; coordinate topics for Commission consideration.

Manage and supervise division staff; empower employees; conduct regular performance evaluations; assess the skills and abilities of subordinates; make work assignments and provide direction for staff as work progresses; make recommendations on hiring and terminations decisions.

Engage division staff in developing division goals and long-range strategies and plans, program measurement and evaluation of strategies, which positively impact the image of the City.

Participate in and manage general community- and economic-development projects, as assigned.

Provide staff support to City Council members on specific issues, such as affordable housing, community redevelopment, public health and human service policy, as requested; prepare reports and proposals to the appropriate committees of the City Council.

Develop City policies, which identify local CDBG eligible housing, community/economic-development and human service needs consistent with the City's Comprehensive Plan and the State Growth Management Act.

Write grant requests and seek funds for specific City human service programs, and other city department projects in alignment with strategic plans, as needed.

Maintain regular, reliable and punctual attendance.

Education and Experience:

Any combination of education and experience equivalent to Bachelor's degree in, public administration, social work, public policy, or a related field; and six (6) years' experience in Human Services programs at a professional level including program planning, budgeting and leadership; and two (2) years' experience in a supervisory capacity; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Licenses and Other Requirements:
Valid Washington driver's license.

Knowledge of:
Advanced principles and practices in human services, community and economic development, or community revitalization programs
Advanced principles and practices in diversity, equity, access, and inclusion.
Program/project planning, management, and evaluation methods and techniques and design including Community Development Block Grant (CDBG) programs
Principles and practices of contract negotiation and management
Planning, development and control of budgets, public policy, data analysis and planning mechanisms
Pertinent federal, state, and local laws, codes, rules, regulations, codes, and statues
Office principles practices and procedures
Public relations principles and practices and techniques use in public involvement processes
Public Administration principles and practices
Supervisory principles and practices
Analytic and research methods and practices
GIS software

Ability to:
Interpret and analyzing human service programs and services, complex needs and human service data for policy and planning development
Monitor contract compliance, provide leadership and build consensus with community groups and networking organizations; establish and maintain cooperative and effective working relationships, dealing with others divergent views
Work with diverse populations and communities to effectively attain a common goal
Work under pressure to meet timelines and handling multiple and changing priorities
Delegate responsibility and authority to others; train supervise and evaluate staff
Manage complex programs, projects including budget administration and applying program practices to complex situations
Communicate effectively, both orally and in writing
Write effective grant proposals, plan budgets and design goals and objectives
Prepare for and making public presentations
Interpret and applying laws, regulations, codes, and policies
Use a variety of computer-based technologies
Establish and maintain harmonious working relationships with those contacted in the course of work; demonstrating good judgment, tact, diplomacy, integrity, and patience

Environmental Conditions/Physical Effort:
Work is performed primarily in an office environment, typically sitting in a desk for long periods of time.

Performs sedentary work exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, otherwise move objects.

May require some travel to a variety of locations to perform site visits or to attend meetings. Employee may be exposed to noise from basic office equipment operation.
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Community Services Manager - Federal Way, United States - City of Federal Way

Description

Service Manager