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    Medical Assistant - Cincinnati, United States - Mayfield Brain and Spine

    Mayfield Brain and Spine
    Mayfield Brain and Spine Cincinnati, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Education/Experience:

    High School Diploma required, graduate of Medical Assisting program preferred

    Prior experience as a Medical Assistant preferred, not required

    Skills:

    Practical knowledge of neurosurgical procedures and medical office processes

    Proficient in clinical office duties

    Demonstrates excellent customer service

    Ability to manage and prioritize multiple tasks in fast paced environment

    Strong problem solving, problem prevention and decision making skills

    Ability to convey empathy

    Excellent oral and written communication skills

    Ability to maintain composure and restore calm in a stressful situation

    Uses good judgment and diplomacy when dealing with others

    Desire and ability to work in a team environment

    Ability to maintain flexible schedule to accommodate physician office hours

    Primary Responsibilities

    Provide clinical office support to neurosurgeons, nurse practitioner or pain management physicians.

    Essential Functions

    Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic

    Prepare patient chart prior to office by gathering all test results, films and reports and uploading them in the correct section of the chart.

    Comply with medical records standards by completing allergy notations, problem list and concomitant medication sheet. Ensure patient completion of medical history.

    Demonstrate knowledge and skill in clinic office practice and perform clinical services. This includes suture/staple removal, dressing changes, vital signs, injections, and operation of EMG equipment, if required. Interview new patients and verify medical histories prior to being seen by the physician/provider.

    If applicable, schedule and pre-certify outpatient testing. Ensure patient is instructed regarding scheduled tests with the date, time, place and special instructions.

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