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Medical Assistant - Fairfield, United States - Mercy Health
Description
Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit.
This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day.Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.
Primary Function/General Purpose of PositionThe Care Management Assistant works closely with the care management staff, assisting them with everyday duties.
The Care Management Assistant must have a passion for working with people and strong people skills are invaluable in this position, as these professionals work closely with individuals in a variety of difficult situations.
Essential Job FunctionsAssists in issuing Medicare Important Message letters after communication and prioritization with Care Management staff and delivers and explains observation status notifications to patients in observation status between 24-36 hours of admission, after communication and prioritization with Care Management staff
Collaborates with the Care Manager and Social Worker assists with faxing, mail management, phone message retrieval, and other office tasks
Provides updates on approvals and denials to Care Managers and Social Workers as information is received or requested from Ensemble
Provides assistance for non-complex arrangements related to discharge planning and transitions under the direction and supervision of the care manager
Assists in keeping community resource manuals up to date
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.
Licensing/Certification
BLS Basic Life Support – American Heart Association (required)
Education
High School Diploma or GED (required)
Some college (preferred)
Work Experience
Previous healthcare experience with patient discharge planning procedures (preferred)
Training
None
Language
None
Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents years)
Adults years)
Geriatrics (65 years and older)
Working Conditions
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.
May be required to use physical restraints.
May be exposed to human blood and other potentially infectious materials.
May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Prolonged periods of working alone.
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) X
Lifting/ Carrying lbs.) X
Push/ Pull (0-50 lbs.) X
Push/ Pull lbs.) X
Stoop, Kneel X
Crawling X
Climbing X
Balance X
Bending X
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting X
Walking X
Standing X
Additional Physical Requirements/Hazards
Physical Requirements
Manual dexterity (eye/hand coordination)
Perform shift work
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – far
Acuity – near
Hazards
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Skills
Care management
Care for patients
Patient Observation
Discharge planning
Mail management
Relationship Building
Interpersonal Skills
Basic computer skills
Verbal communication
Written communication
Attention to detail
Critical thinking
Communication with family members
Active listening
Organization
Task Management
Time Management
Teamwork
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.
