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    Sales Operations and Marketing Specialist - Boise, United States - Idaho Scientific

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    Job Description

    Job Description

    Life is Short. Solve Hard Problems with Cool People.

    Idaho Scientific is the Goldilocks of the spirit and growth of a startup, with a financial footing and safety of a stable corporation. The perks of working at Idaho Scientific include all the benefits you'd expect from an employer who prioritizes a balanced human experience:

    • Competitive Pay
    • Flexible Work Schedule
    • Health Benefits and Insurance
    • Retirement fund contributions
    • Profit Sharing
    • Generous Paid Time Off Policy

    Solve the Problem, Not the Symptom.

    Idaho Scientific designs and deploys secure system solutions through novel CPU design, crypto cores, purpose-built system-on-a-chip architectures and hardened operating systems. Our solutions are the foundation for how military systems will remain safe and secure in the conflicts of the future. We need smart people like you to join us in solving hard problems that matter.

    Position Description

    The Sales Operations and Marketing Specialist is a full-time position that emphasizes a candidate's ability to be creative, resourceful, reliable, organized, and detail orientated. The position reports to company leadership but is expected to interact and support team members across the organization. As a Sales Operations and Marketing Specialist, you will be responsible for working with the sales and technical team to develop content to clearly communicate the value and brand of Idaho Scientific. Your involvement will play a key role in increasing business opportunities and ensuring a positive total experience for our customers. This is an amazing opportunity if you're interested in a career in technical sales or business development.

    What You'll Get to Do:

    1. Develop corporate communications in coordination with Sales Managers and Application Engineers
    • Create marketing collateral (data sheets, PowerPoint slides, technical white papers, Product Guides) to clearly and accurately communicate the value and use of Idaho Scientific's products to an array of technical and non-technical customers and stakeholders
    • Create and distribute press releases for contract wins, new product releases
    • Either create or interface with a subcontractor to create custom graphics and images to more clearly depict the value of Idaho Scientific products
    1. Represent the company at conferences and events
    • Lead the logistics of securing booth space, planning the booth layout and give-aways, setup and take down of the booth
    • Staff the booth at industry conferences, be able to speak about Idaho Scientific technical products at a high level and coordinate introductions to the proper Idaho Scientific staff for follow up
    • Develop messaging specific to the intended audience at conferences and the Idaho Scientific value proposition
    • Initiate follow-up with new contacts made at the conference
    1. Maintain website and social media presence
    • Track website analytics and be responsible for generating and managing ideas for improvement
    • Be able to make simple updates to the website (News posts) and coordinate with the website design team for additional maintenance and improvements to the website
    • Maintain the company LinkedIn page
    1. Provide input to proposals led by Business Development
    2. Lead Sales Operations in support of Sales Managers
    • Be responsible for inputs and accuracy of the sales CRM
    • Create and track product quotes
    • Ensure customer post-sales experience is above expectation
    • Track which customers have which version of which product

    Required Qualifications & Experience

    • US Citizenship
    • Bachelor's Degree in Engineering, Business Management or Marketing
    • Excellent communications skills, especially in writing
    • Ability to learn basic technical concepts and accurately communicate them to a general audience
    • Ability to listen, ask clarifying questions and then know how to direct potential customers to the right Idaho Scientific resource for additional information
    • Ability to clearly capture complex technical concepts in writing and slides for both technical and general audiences
    • Must have high attention to detail
    • Demonstrated interpersonal skills across multi-functional and highly technical teams, ensuring cross-functional collaboration and integration
    • Customer service experience, including managing external customers/stakeholders
    • Familiarity with Microsoft Office products (Excel, SharePoint, Dynamics 365)
    • Willingness to travel up to 25% of the time

    Preferred Qualifications & Experience

    • Active or ability to get a US Security Clearance
    • 1-3 years of experience in marketing or technical sales
    • Experience interfacing with Department of Defense customers
    • Graphics design experience
    • Web development or website maintenance experience
    • Social media (esp LinkedIn) experience
    • Experience staffing a booth at industry tradeshows and conferences

    Location

    • The preferred work location is at Idaho Scientific headquarters in Boise, Idaho

    Commitment to Diversity.

    Idaho Scientific is an equal employment opportunity employer. Qualified applicants will not be discriminated against due to race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition including pregnancy, or any protected category prohibited by local, state or federal laws.

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