- Manage Business Analysts and global Quality Assurance team.
- Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
- Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.
- Lead complex BA assignments, work on requirement gathering, facilitate its implementation and ensure timely delivery.
- Prepare Business and Functional requirement documents, Mock-ups, Target State, system flows etc as needed.
- Ensure timely implementation of any technical changes needed to comply with Industry-wide regulation.
- Responsible to liaise between business users and technologists to exchange information in a concise, logical, and understandable way.
- Oversee different components of diverse and complex projects, including project planning, execution, timing, functionality, quality, and effort estimates.
- Work with Global Margin operations teams and other IT teams to understand business requirements and determine functional requirements to meet organizational objectives.
- Engage with different project stakeholders and end-users during different stages of project to provide them timely and accurate status updates.
- Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions.
- Provide input during development and implementation phases, including formulation and definition of systems scope, objectives, and necessary system enhancements for complex, high-impact projects.
- Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.
- Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems, and industry standards.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met.
- Contribute to formulation of strategies for product and other functional areas.
- Apply in-depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
- Provides evaluative judgment based on analysis of information in complicated and unique situations.
- Ensures essential procedures are followed and contributes to defining standards.
- Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
- Define Agile practices and protocols for team; help them to understand and implement it.
- Manage team of automation programmers and help them to design and implement automation frameworks using different automation tools.
- Ensure best Quality Assurance practices are being followed such as efficient test script management, integration with CI/CD pipeline, automation etc.
- Foster a spirit of innovation and collaboration in regard to Testing.
- Recommend and lead continuous improvement initiatives that will help mature the QA test program to improve team effectiveness and overall quality of the product.
- Oversee test execution initiatives, adhering to test schedule and key milestones. Evaluate and escalate potential risks and issues that may adversely affect quality or schedule.
- 12+ years' experience in a related technology role with commensurate people management experience.
- Experience of Managing both Business Analysts and Quality Assurance Teams.
- Comprehensive knowledge of the principles of business analysis.
- Experience delivering strategic change programs spanning multiple years in a fast paced, financial product company.
- Product knowledge of OTC Derivatives, Fixed Income, Exchange Traded Derivates or related instrument is a plus.
- Good understanding of financial market concepts and Capital Markets Domain.
- Prior experience of working Margin related application would be a plus.
- Good understanding of Margin Operations processes for OTC Derivatives, Repo, TBA, Exchange Traded Derivatives and Cleared Derivatives.
- Good understanding of Trade life cycle and collateral management.
- Capability to understand front-to-back architecture of IT platforms.
- Experience of leading and implementing global projects involving multiple stakeholder groups across multiple locations.
- Ability to produce detailed analysis and documentation of business processes and system flows.
- Proficiency in Excel, PowerPoint, and Visio required.
- Experience of working with business clients to understand business requirements, thinks creatively and provide solutions for business needs.
- Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology.
- Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations and Technology environments.
- Strong risk management, control mindset and ability to thrive in complex environments.
- Ability to think strategically and build global consensus.
- Must be detail oriented and be able to communicate effectively.
- Self-motivated individual, good problem solver, results oriented and creative thinker who will take ownership and accountability
- Flexible, hands-on "doer", able to cope with changing requirements / time constraints
- Experience with all phases of Software Development Life Cycle.
- Experience of working in Agile.
- Thorough knowledge of Testing lifecycle, methodologies, and industry standard Testing tools.
- Good understanding of automation tools such as Selenium, TestNG, Cucumber, and strong experience in automation programming using Java.
- Proficient with requirement management, defect tracking and reporting using JIRA.
- Basic knowledge on UNIX and shell scripting.
- Should have good experience in writing SQL queries to extract data for analysis.
- Bachelor's/University degree or equivalent experience
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IT Project Senior Manager - Tampa, United States - Citigroup Inc
Description
OverviewHave you ever wondered how a Mergers & Acquisitions deal works? What about the complexities of buying a stock on the Hong Kong exchange from London or New York? Maybe you have an idea that will change the industry, you want to make an impact, or just want to learn more about how financial services function? If yes, the Operations Solutions team (fondly known as "OpSo") could be for you.
OpSo is undergoing one of the most dramatic and rapid infrastructure transformations in the Finance Industry. Our technologies make financial services seamless to the public eye, working behind the scenes to perform multiple processes in a matter of milliseconds and moving $4 trillion dollars across our eco-systems on our average day
We have reimagined how to provide technology and service in our domain by aligning our team vision, team culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment.
About the Team
OpSo is a dynamic, global, and diverse organization supporting operations in over 80 Countries, working with multinational corporations and national governments to propel global business and sustainable growth. We are responsible for providing technology solutions and robust applications to support the growth of our Capital Markets Business. In addition, OpSo plays a leadership role in collaborating across the ICG division to provide solutions for digitizing communications, streamlining workflow management, and reporting risk and control analytics.
We have reimagined how to provide technology and services in our domain by aligning our team vision with our team culture. We encourage our people to create, explore, and adventure-stamping our identity as Opstronauts. We invest and reinvest in two (2) main things: groundbreaking technology R&D and our people.
By continually reinvesting in the dreamers, makers, and doers, we empower each other to become the industry disruptors. We are breaking the banking mold. Our Opstronaut culture thrives off our subject matter experts and diversity of thought. We are more than an organization; we are a movement. Join us.
The IT Project Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness, and delivery of end results of an area. May have responsibility for planning, budgeting, and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget, and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval. This is a senior-level position and candidate will be responsible to lead Business Analysts and Quality Assurance team.
Responsibilities:
Technology
Job Family:
Technology Project Management
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Salary Range:
$105, $158,780.00
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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