- Build strong partnerships and rapport with key executives and managers within assigned set of client partners
- Support Avalon Vice Presidents, Account Management by reviewing client performance and analyzing contract performance and financials
- Upkeep of the internal CRM system
- Manage client implementation change controls
- Manage client contracts, facilitate deliverables, and drive initiatives if assigned a client directly
- Support assigned contract renewals including amendment execution
- 7+ years' experience in healthcare account management
- Bachelor's degree or significant and relevant direct work experience in lieu of degree
- Willingness and ability to travel up to 10% of the week to client sites and providers, as needed
- Ability to manage projects
- Strong ability to use data to tell the story
- Creative ability to problem solve
- Senior Manager, Account Management - Preferred Qualifications:
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Senior Manager - Tampa, FL, United States - Avalon Administrative Services, LLC dba Avalon Healthcare Solutions
1 month ago
Description
Avalon Healthcare Solutions, headquartered in Tampa, Florida, is the world's first and only Lab Insights company, bringing together our proven Lab Benefit Management solutions, lab science expertise, digitized lab values, and proprietary analytics to help healthcare insurers proactively inform appropriate care, reduce costs, and improve clinical outcomes.
Avalon is pioneering a new era of value-driven care with its Lab Insights Platform that captures, digitizes, and analyzes lab results in real time to provide actionable insights for earlier disease detection, ensuring appropriate treatment protocols, and driving down overall cost.
Inappropriate testing or missing a key screening can lead to complications and expense arising from unwarranted care, or not obtaining proper care when needed, leading to increased health risks and costs.
Avalon helps ensure delivery of the right test, at the right time, and in the right setting.Avalon is a portfolio company of Francisco Partners, a global private equity firm that specializes in investments in technology and technology-enabled service companies.
Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve.
Avalon Healthcare Solutions is proud to be an equal opportunity employer including disability/veteran.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
For more about Avalon, please visit our web site atAbout the Senior Manager,
Account Management Position:
The Senior Manager, Account Management is a member of the account management team responsible for overall client satisfaction through managing the day-to-day operational activities for the client.
This position is accountable for supporting and monitoring program service delivery for clients working cross-functionally with all Avalon operational areas.
This role may also manage a small portfolio of clients. The Senior Manager, Account Management reports to the Executive Vice President, Account Management.This position is eligible for remote work, but quarterly travel to the corporate office in Tampa, Florida may be required.
Senior Manager, Account Management - Essential Responsibilities:
