Business Analyst - San Francisco, United States - Sophos IT Services

Sophos IT Services San Francisco, United States

1 week ago

Description

Job brief

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features.

Job Responsibilities

Define configuration specifications and business analysis requirements
Perform quality assurance
Define reporting and alerting requirements
Own and develop relationship with partners, working with them to optimize and enhance our integration
Help design, document and maintain system processes
Report on common sources of technical issues or questions and make recommendations to product team
Communicate key insights and findings to product team
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Job Skills

Previous experience in Business / Systems Analysis or Quality Assurance
A degree in IT / Computer Science
Proven experience in eliciting requirements and testing
Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
Solid experience in writing SQL queries
Basic knowledge in generating process documentation
Strong written and verbal communication skills including technical writing skills

Tools Required For Remote Work

Phone
Computer
Internet access
2TB hard drive etc

Benefits

Work From Home
Training & Development
Stock Option Plan
Family Leave (Maternity, Paternity)
Paid Time Off (Vacation, Sick & Public Holidays)
Health Care Plan (Medical, Dental & Vision)

Salary

$ 67,000-$74,000 per year
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