Business Systems Analyst - San Francisco, United States - University of California San Francisco

University of California San Francisco
University of California San Francisco
Verified Company
San Francisco, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description

Responsibilities include daily end-user support and triage of highly complex system problems using incident management procedures and ticketing systems, extensive data analysis and system integrity reviews, gathering and documenting operational requirements from end users and key business stakeholders, organization and translation of requirements into functional specifications that can be coordinated with development resources, executing above activities within established Software Development Life Cycle procedures that cover system design/documentation, knowledge management, fixes, enhancements, and upgrades, as well as performing related activities for new implementations and functionality.-For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.


Department Description

  • The mission of the UCSF Information Technology (UCSF IT) organization is to deliver full IT services and related systems for faculty, staff and students, UCSF Foundation, all University departments and any outside entities who have a business relationship with the University.
  • The Enterprise Applications team supports, develops, and integrates enterprisewide administrative and financial systems that are used by UCSF academic departments and central offices

Services/systems provided include:
Identity Management, Payroll, Recharge, PeopleSoft Financials, PeopleSoft RAS (Research Administration Systems), and others.


Required Qualifications

  • Bachelor's degree in a related area and / or equivalent experience/training.
  • Minimum 5+ years of related experience
  • 5+ years of experience in function/technical support of enterprise software, such as PeopleSoft Grants, Contracts, Projects, Billing, and AR modules. Knowledge of database table structures, functions, processes, integration, and design components. High proficiency in SQL, query creation, data extraction/organization, and analysis.
  • 5+ years of experience in an organization comparable to UCSF in terms of budget, size, complexity, scope of operation, and accounting systems.
  • Demonstrated ability to gather, synthesize, and prioritize highly complex enduser requirements. Able to effectively translate, summarize, and present requirements for technical and nontechnical audiences. Experience working with developers (both inhouse and thirdparty vendors).

Preferred Qualifications

  • Demonstrated understanding of technical change management procedures in supporting enterprise software.
  • Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate business and technical information to technical and nontechnical personnel at various levels in the organization. Interpersonal and communication skills to work with both technical and nontechnical personnel at various levels in the organization.
  • Selfmotivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problemsolving skills. Demonstrated ability to work with others from diverse backgrounds.

About UCSF

  • The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduatelevel education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

  • In addition to our PRIDE values, UCSF is committed to equity both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at
  • Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

  • The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

  • Campus

Job Code and Payroll Title
BUS SYS ANL 4


Job Category

  • Clinical Systems / IT Professionals

Bargaining Unit

  • 9 Policy-Covered (No Bargaining Unit)

Employee Class

  • Career

Percentage

  • 100%

Location

  • Flexible (combination of onsite and remote work), Mission Center Building (SF), San Francisco, CA

Shift

  • Days

Shift Length

  • 8 Hours
**Additional Shift Deta
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