Field Consultation Technician - Saint Louis, United States - Tech Electronics

Description

Job Description

Who is Tech Electronics?

We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with seven offices across the Midwest.

At Tech Electronics, we specialize in low voltage life safety and communication systems in the education, healthcare, construction, government, commercial-industrial, SMB, and worship industries. From fire alarm installation and testing to security cameras and video surveillance, our tailor-made solutions deliver connection and protection.

Why Tech Electronics?

At Tech Electronics, we pride ourselves on bringing a unique family atmosphere to an ever-evolving technology marketplace. We recognize that our people made us special when we opened our doors nearly 60 years ago, and they continue to do so today.

We prioritize giving motivated individuals opportunities to find their gifts, develop their talents, and live their lives to the fullest. If you're looking for a job that's more than just a job, our Tech family is waiting for you

What's in it for you?

• Union Opportunities/Benefits with IBEW
• EXCELLENT WAGES
• Company credit card, cellphone, laptop, gas card
• Paid Time Off & Accrued Personal Time
• Tuition Reimbursement
• Generous Holiday Schedule - 8 days annually
• Immense Growth Opportunities
• Relaxed Family Culture

POSITION OVERVIEW: Provides field consultation for Wiremen, Technicians and Installers in assuring that Tech Electronics' standards of quality are maintained during the system installation Ensures that Tech Electronics' systems are installed per plans and specifications and/or Tech Electronics Scope of Work definition and per local and national codes. Responsibilities include, but are not limited to, assisting the System Engineer (Designer) with the system design, performing installation startup, periodic review of site progress, programming of systems at project site, checkout and testing of installed system, and other tasks assigned by the Project Manager.

RESPONSIBILITES/DUTIES:

• Responsible for overseeing the installation of Tech Electronics systems at the project site; ensures that the system installation meets the needs of the customer.
• Maintains understanding of each Strategic Business Unit's market strategy to properly support customer and fellow employee needs.
• Knows who each project team member is assigned to the project; Understands the roles and responsibilities of each project team member. Maintains communications with each project team member as required to ensure a successful project.
• Attends sit down with the project team to review project scope of work, bill of materials, system design and project objectives; attends design sit-downs as scheduled by the project manager to review system design and progress regarding the project.
• Reviews and understands all paperwork associated with the project including initial project and change orders.
• Obtains technicians hours budgeted for the project; ensures that project is completed within assigned hours or reviews concerns with project manager to develop a plan to minimize any potential overage in hours allocated.
• Performs installation startup; reviews with the plans, specifications, scope of work, connection drawings, and cabling layout with the Wiremen, Technicians and/or Installers.
• Reviews any safety hazards at project site; informs project manager of any potential safety issues at project site. Do not perform work in unsafe areas or conditions.
• Periodically reviews progress at project site as scheduled by the Project Manager; ensures that the system is being installed per plans, specifications, scope of work, local and national codes; informs Project Manager of progress and/or issues relating to the project. Assists the Wireman, Technician and/or Installer in resolving any technical or installation issues.
• Performs programming of systems as scheduled by the Project Manager at the project site.
• Performs checkout and testing of the system to ensure proper system operation; informs the Project Manager of any issues; assists the Wireman, Technician and/or Installer in resolving any technical or installation issues.
• Maintains communications with the Project Manager throughout the project regarding project site activity.
• Oversees all work performed by Subcontractors at project site
• Understands and adheres to the installation and safety standards developed and defined by the General Foreman.
• Training and development;
  • Studies literature and attends seminars and/or in-house training classes as scheduled by the General Foreman to stay current with company systems, products, services and processes.
  • Maintains a detailed understanding of all local and national codes applicable to Tech Electronics' system installations; ensures system installations adhere to applicable codes.
  • Maintains a detailed understanding and application of industry design practices defined by nationally recognized organizations such as Building Industry Consulting Services Institute (BICSI), National Fire Protection Agency (NFPA), and National Systems Contractors Association (NSCA).
  • Obtains and maintains manufacturer and industry certifications as scheduled by the General Foreman; stays current on manufacturer system and/or software enhancements.
  • Works with fellow employees (designers), customers, manufacturers in recommending standards of system installation to the General Foreman, Field Consultation Foreman or Installation Foreman.
• Responsible for suggesting methods to improve operations, processes, efficiency and service to both internal and external customers.
• Confers with system engineers (designers) and CAD operators to provide technical advice and to resolve problems in support of drawings and design for Tech Electronics' field installations.
• Maintains a favorable working relationship with all employees and managers to promote a cooperative and harmonious working environment in order to facilitate positive employee morale, productivity and continued improvement.

MINIMUM QUALIFICATIONS: The following are the minimum qualifications an individual needs in order to successfully perform the duties and responsibilities of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Education and/or Experience:
• 4+ years working in the electronic field where AC/DC theory is used on a daily basis
• 4+ years working as an Installation or Service Technician or meets the job knowledge criteria for a Field Consultation Technician as determined by the General Foreman.
• Detailed working knowledge of the National Electric Code and the BOCA National Building Codes
• Two year associates degree in electronics is preferred but not required