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    Innovation Manager - Boston, United States - Brown Brothers Harriman

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    Full time
    Description

    At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application

    What You Can Expect At BBH:

    If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm. We encourage a culture of inclusion that values each employee's unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

    At BBH, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client's financial well-being.

    If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

    Brown Brothers Harriman is currently recruiting an Innovation Manager (Design) to join our newly established Innovation team In this role you will work as part of a dynamic team responsible for the delivery of new products and services from idea through Minimum Valuable Product. This role will be responsible for iteratively defining potential concepts for products, services and businesses using prototyping techniques from the lowest fidelity (e.g., hand drawn sketches or diagrams) to medium (e.g., storyboards, journey maps, wireframes, video) to the highest fidelity (e.g., working minimally valuable products and services).

    The Innovation Manager must be fluent in all key methods and tools for supporting excellence in experience design, with a particular focus on digital product design. The Innovation Manager must be experienced with iterative collaboration with multi-disciplinary teams.

    Job Requirements

    • Participate in the collaborative definition of the vision for new products, services or businesses
    • Uncover clues that point to latent, unarticulated needs and gather expressed needs; frame both into opportunities
    • Continuously iterate solution concepts using all manner of methods, from hand-drawn sketches to journey maps, wireframes and early stage digital products and interfaces
    • Support engagement with prospects and customers to test concepts and better understand what those stakeholders need, want and care about
    • Engage as appropriate with internal stakeholders to understand both existing customer needs and BBH challenges
    • Provide input and support to improve BBH's design function - including tools, methods, and design system

    Desired skills & experience

    • Bachelor's degree in Design, Computer Science, or related
    • 5+ years of professional experience in financial services, technology, product management or related
    • Experience and understanding of digital product and service design and development
    • Proven track record in designing intuitive product concepts
    • Proficiency with CX, UX and UI design
    • Excellent interpersonal, written and verbal communications skills
    • Proficiency with one or more design-driven, SaaS collaboration platforms, e.g., Miro, Mural, Figma, Canva
    • Proficiency with Microsoft Office Suite

    What We Offer:

    • A collaborative environment that enables you to step outside your role to add value wherever you can
    • Direct access to clients, information and experts across all business areas around the world
    • Opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm
    • A culture of inclusion that values each employee's unique perspective
    • High-quality benefits program emphasizing good health, financial security, and peace of mind
    • Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
    • Volunteer opportunities to give back to your community and help transform the lives of others

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

    Salary Range

    The anticipated base salary range for this role is $150,000 to $170,000, which is specific to New York, NY and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

    BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.



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