Jobs
>
Iowa City

    HVAC Customer Support Coordinator - Johnson City, United States - Johnson Controls, Inc.

    Default job background
    Description
    Be part of the future

    We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward.

    We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed.

    We are committed to making a difference.


    What we offer:

    • Competitive Starting Pay
    • Paid Training
    • Global Advancement Opportunities
    • Company Vehicle (as applicable)
    • Referral Bonuses
    • Comprehensive Benefits
    • Medical/Dental/Vision insurance
    • Health Savings Account (HSA)
    • Life Insurance
    • 401(k) savings plan with company match
    • Short-Term and Long-Term Disability
    • Employee Assistance Program
    • Wellness Program
    • And More
    What you will do


    The Customer Support Coordinator, under direct supervision of the Branch Service Manager, tracks and provides support for the HVAC Service team.

    Actively participates in accounts receivable, warranty claims support, tracking parts shipment arrivals, ordering uniforms and office supplies, and financial activities, such as report generation and subcontract processing.

    Also provides administrative, day-to-day support for Service Operations areas of the business.


    How you will do it:

    • Follows up with customers regarding quote approvals.
    • Works with customer AP departments to secure purchase orders and/or customer payments.
    • Works with vendors for initial vendor setup, issues vendor contract documents, and secures vendor invoices timely for job closures; coordinates with JCI Procurement team as needed.
    • Assists with AR, and collections issues including the development of action items for timely resolution of customer invoice disputes.
    • Provides support for the warranty claims process by researching service reports and/or coordinating with field personnel and team supervisors.
    • Assists ordering and tracking of parts.
    • Orders field personnel uniforms, office supplies, and vending supplies.
    • Generate system reports and queries as requested.
    • Provide additional operations administration support, as required.
    • Maintains safety records and assist managers with safety practices.
    • Assists with monthly field inventory management.
    • Provides assistance to direct field labor with fleet management and service.
    • Provides support with field device management ( Phones, iPad, and computer)
    • Assist Customer Resource Coordinators (CRC's) with setting up new customers/vendors, subcontract generation, and ordering parts.
    Required


    • High School diploma or equivalent
    • Two or more years of related administrative experience.
    • Must have strong interpersonal skills to effectively communicate with both internal and external clients.
    • Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
    • Ability to prioritize work activities based upon desired business goals.
    • Must have proficient computer skills: Microsoft Word, Excel, Outlook, and type by touch.
    • Must demonstrate the ability to perform work independently, have solid organizational skills, and be detail-oriented.
    Preferred


    • Associate's or 4-year degree a plus.
    • Experience and knowledge in a Service team or technical environment.
    Johnson Controls International plc.

    is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

    To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.

    If you are an individual with a disability and you require an accommodation during the application process, please visit here.



  • University of Iowa Iowa City, United States

    The Department of Pathology is seeking a Support Services Coordinator to design, plan, and execute specimen intake workflows for the referral laboratory testing program. This role will also provide supervisory and technical support to clients and sta UI, Coordinator, Client Servi ...


  • Johnson Controls International Johnson City, United States

    The Customer Support Coordinator, under direct supervision of the Branch Service Manager, tracks and provides support for the HVAC Service team. Actively participates in accounts receivable, warranty claims support, tracking parts shipment arrivals, Support, Coordinator, HVAC, Se ...


  • Johnson Controls Johnson City, United States

    Be part of the future We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succe ...


  • Johnson Controls International Johnson City, United States

    Be part of the future · We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent, and well give you the space and opportunities to grow and succe ...


  • Elk Valley Health Services, LLC Johnson City, United States Full time

    We are hiring for a Pediatric Private Duty LPN in the Johnson City, TN area to work days, nights and weekends. Case Specific Enhanced Pay Rates are available with 6-12 shifts. We offer flexible scheduling, weekly pay and a loyalty bonus after your first 300 worked hours . · Elk V ...


  • United Health Services Johnson City, United States

    Nursing Coordinator Specialty Care, UHS Wilson Medical Center · United Health Services is seeking a Nursing Coordinator Specialty Care to join our WMC Emergency Department 02 department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible. · Shift ...


  • United Methodist Homes Johnson City, United States

    Overview: · ***: · The supervisor of the Health Home will manage and provide oversight to Care managers to assure delivery of care coordination services according to Health Home Policy and monitor services delivered to assure successful outcomes. The Supervisor will also carry a ...


  • Detrick Family Chiropractic PLLC Johnson City, United States

    Overview: · Duties (included, but not limited to): · - Perform a variety of administrative tasks, including filing and scheduling appointments. · - Assist in data entry, document preparation, and filing systems maintenance. · - Support office management by ordering supplies and m ...


  • United Health Services Johnson City, United States

    Laboratory Technical Specialist, UHS Wilson Medical Center · United Health Services is seeking a Laboratory Technical Specialist to join our WMC Core Lab Services department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible. · Shift · Rotational ...

  • United Health Services

    Or Technician

    1 week ago


    United Health Services Johnson City, United States

    OR Technician, UHS Wilson Place · United Health Services is seeking a OR Technician to join our Wilson Place Operating Room department at UHS Wilson Place in Johnson City, NY. This position is benefits eligible. · Shift · Day Rotational · Hours per week: · 40 · Salary range: · $ ...

  • United Health Services

    Phlebotomist

    3 weeks ago


    United Health Services Johnson City, United States

    Phlebotomist, UHS Wilson Medical Center · United Health Services is seeking a Phlebotomist to join our WMC Phlebotomy department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible. · Shift · Rotational · Hours per week: · 40 · Salary range: · per ...


  • United Health Services Johnson City, United States

    Physical Therapy and Occupational Therapy Aide, UHS Wilson Medical Center · United Health Services is seeking a Physical Therapy and Occupational Therapy Aide to join our WMC Therapy and Rehabilitation Support department at UHS Wilson Medical Center in Johnson City, NY. This posi ...

  • United Health Services

    Medical Receptionist

    2 weeks ago


    United Health Services Johnson City, United States

    Medical Receptionist, UHS Wilson Square · United Health Services is seeking a Medical Receptionist to join our Wilson Sq Cardiology 02 department at UHS Wilson Square in Johnson City, NY. This position is benefits eligible. · Shift · Day · Hours per week: · 40 · Salary range: · $ ...

  • United Health Services

    Telephone Operator

    1 week ago


    United Health Services Johnson City, United States

    Telephone Operator, UHS Wilson Medical Center · United Health Services is seeking a Telephone Operator to join our WMC Switchboard And Reception department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible. · Shift · Rotational · Hours per week: ...

  • United Health Services

    Telephone Operator

    2 weeks ago


    United Health Services Johnson City, United States

    Telephone Operator, UHS Wilson Medical Center · United Health Services is seeking a Telephone Operator to join our BGH Switchboard And Reception department at UHS Wilson Medical Center in Johnson City, NY. This is a Per Diem position. · Shift · Night · Hours per week: · 0 · Salar ...

  • United Health Services

    Pharmacy Assistant

    2 weeks ago


    United Health Services Johnson City, United States

    Pharmacy Assistant, UHS Wilson Place · United Health Services is seeking a Pharmacy Assistant to join our Main St Pharmacy department at UHS Wilson Place in Johnson City, NY. This is a Per Diem position. · Shift · Day Rotational · Hours per week: · 16 · Salary range: · $ $19.57 p ...


  • United Health Services Johnson City, United States

    Patient Flow Assistant, UHS Wilson Medical Center · United Health Services is seeking a Patient Flow Assistant to join our Clinical Resources department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible. · Shift · Day Rotational · Hours per week ...

  • United Health Services

    Stockroom Aide

    2 weeks ago


    United Health Services Johnson City, United States

    Stockroom Aide, UHS Wilson Medical Center · United Health Services is seeking a Stockroom Aide to join our WMC Material Handling department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible. · Shift · Day · Hours per week: · 40 · Salary range: · ...


  • United Health Services Johnson City, United States

    Technical Associate GI Lab, UHS Wilson Medical Center · United Health Services is seeking a Technical Associate GI Lab to join our WMC Gastro Intestinal department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible. · Shift · Day Rotational · Hou ...

  • United Health Services

    Nursing Assistant

    1 week ago


    United Health Services Johnson City, United States

    Nursing Assistant, UHS Wilson Medical Center · United Health Services is seeking a Nursing Assistant to join our Med Surg Peds department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible. · Shift · Night · Hours per week: · 28 · Salary range: · ...