Jobs
>
Raleigh

    CRM Data Entry Associate - Raleigh, United States - North Carolina League of Municipalities

    North Carolina League of Municipalities
    North Carolina League of Municipalities Raleigh, United States

    2 weeks ago

    Default job background
    Description

    The North Carolina League of Municipalities (NCLM) is seeking a CRM Data Entry Associate. This position is part of the Information Technology team and plays a key role in maintaining accurate and up-to-date information in our Customer Relations Database (CRM). This is an IN OFFICE based position. This role will be focused on ensuring the integrity and accuracy of our customer data and thereby enabling effective relationship, sales, education, and marketing activities of the League. The ideal candidate should have strong attention to detail, excellent data entry skills, and a commitment to customer service.

    Additional duties include:

    • Accurately and efficiently enter customer data into the CRM system, including contact information, communication history, and transaction details.
    • Maintain the integrity and consistency of customer data by performing regular data quality checks and identifying and resolving any errors or inconsistencies.
    • Ensure data privacy and security by following established protocols and maintaining strict confidentiality of customer information.
    • Ensure data regarding our members and municipalities are up to date and accurate by:
      1. Developing and executing data gathering initiatives.
      2. Fielding inquiries received by phone, electronic or verbal correspondence.
      3. Resolving duplication of records (Accounts, Contacts, etc.)
    • Collecting, entering, and updating data from spreadsheets, websites, and other sources.
    • Collaborate with staff to address any errors or discrepancies, fostering a collaborative and supportive work environment.
    • Provide customer service to our members by assisting them with inquiries of their data, password resets, website questions, etc.
    • Generate reports and provide data analysis as requested, utilizing CRM system functionalities to extract relevant information.
    • Makes a positive contribution as demonstrated by making suggestions for improvement, and learning new skills, procedures, and processes.
    • Provide entry level backup support to the CRM administrator. Provide technical support and remote troubleshooting guidance as needed.
    • Adhere to company policies and guidelines, including data protection regulations and compliance standards.
    • Performs other duties as required.
    Minimum Qualifications:
    • Proven experience in data entry, preferably in a CRM or database management environment.
    • Proficient in MS Office suite (Word, Excel, PowerPoint), notably Excel and ability to create pivot tables.
    • Customer Service focused.
    • Excellent verbal and written communication skills, with the ability to interact effectively with diverse groups of internal and external stakeholders.
    • Strong organizational skills and the ability to prioritize tasks effectively.
    • Strong problem-solving abilities and a proactive attitude towards identifying and resolving data discrepancies.
    • Excellent interpersonal skills and the ability to maximize positive customer experience for staff who use CRM and for League membership.
    • Strong time management, organization, and attention to detail
    Qualified applicants are encouraged to apply today

    NCLM offers best in class benefits to include employer paid medical, dental, vision and life insurance. 401k plan with employer match, employer paid parking and paid time off, access to an onsite fitness center and so much more

    EOE
  • Shawmut Services

    Data Entry Associate

    2 weeks ago

    Shawmut Services Raleigh, United States

    Job Description · Job DescriptionAbout Revolution Field Strategies · Revolution Field Strategies (RFS) is a full-service strategic planning, organizing, and grassroots mobilization firm that leads successful canvassing and voter registration programs throughout the country. We ar ...

  • North Carolina League of Municipalities

    CRM Data Entry Associate

    2 weeks ago

    North Carolina League of Municipalities Raleigh, United States

    Job Description · Job DescriptionThe North Carolina League of Municipalities (NCLM) is seeking a CRM Data Entry Associate. This position is part of the Information Technology team and plays a key role in maintaining accurate and up-to-date information in our Customer Relations Da ...

  • Actalent

    Manufacturing Associate

    2 weeks ago

    Actalent Raleigh, United States Full time

    Description: · Our client, a Finished Product Pharmaceutical Facility, is seeking Manufacturing Process Technicians to come in and support the brand new line for their product, due to an increased demand on the market for this product. These individuals would be loading materials ...

  • Actalent

    Medical Assistant

    2 weeks ago

    Actalent Raleigh, United States Full time

    Description: · The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. Works under the clinical supervision of the provider for patient care activities.1. Performs ro ...

  • Actalent

    Medical Assistant

    2 weeks ago

    Actalent Raleigh, United States Full time

    Description: · The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. Works under the clinical supervision of the provider for patient care activities. · 1. Performs ...

  • Actalent

    Medical Assistant

    3 weeks ago

    Actalent Raleigh, United States Full time

    Description: · The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. Works under the clinical supervision of the provider for patient care activities. · 1. Performs ...

  • North Carolina Dept of Natural and Cultural Resources

    Coordinator of Living Collections

    2 weeks ago

    North Carolina Dept of Natural and Cultural Resources Wake County, NC, United States

    **Description of Work**: · **This is a reposted vacancy announcement.** · **Previous applicants MUST REAPPLY in order to be considered.** · ** ** · **Recruitment Range: $34,936 - $52,415** · **_This position will be located at:_** · **11 W. Jones Street** · **Raleigh, NC 27601** ...

  • North Carolina Dept of Health and Human Services

    Mycobacteriology Laboratory Supervisor

    3 days ago

    North Carolina Dept of Health and Human Services Wake County, NC, United States

    **Description of Work**: · - This is a Medical Laboratory Supervisor I position that will provide direct laboratory supervision, planning and coordination, for all testing services performed by the NCSLPH Microbiology Unit's Mycobacteriology Laboratory section. This position supe ...

  • Headway Workforce Solutions

    IT Assistant

    2 weeks ago

    Headway Workforce Solutions Raleigh, United States

    On behalf of our client, Headway Workforce Solutions is currently seeking Information Tech Assistants As an Information Tech Assistant, you will install, configure, and update election software on 300+ laptops. The pay for this position is $19-$20 per hour. · Responsibilitie ...

  • Horizon Research Inc.

    Entry-Level Research Associate

    2 weeks ago

    Horizon Research Inc. Chapel Hill, United States

    Job Description · Job DescriptionEntry-Level Research Associate · Location: Chapel Hill, NC · Position Type: This is a full-time, hybrid position with some in-office work required. · Overview · If you are passionate about STEM education and want to improve educational practic ...

  • Lidl

    Store Associate

    4 days ago

    Lidl Garner, United States

    **Salary**: · $16.00 Per Hour · Plus Benefits · **Location**: · - Store · - 2694 Timber Dr · - Garner, NC USA**Employment Type**: · - Full-Time**Experience Level**: · - Entry Level**Employment Area**: · - Store**Reference number**: · **Target Start Date**: · - 05/27/2024**Summary ...

  • Penske Truck Leasing

    Mobile Tech I

    1 week ago

    Penske Truck Leasing Cary, United States Full time

    Exciting New Road Tech Program · 204 trans air dr morrisville nc 27560 Position Summary: · Penske Mobile Technician I will generally assist in the repair and diagnosis of major components or remove/replace major components at the direction of the PFM Asset Supervisor. Expectation ...

  • Crystal Lake Community High School D155

    10-month Dean's Secretary

    3 weeks ago

    Crystal Lake Community High School D155 Cary, United States

    Cary-Grove High School, within Community High School District 155, has an anticipated opening for a 10-month Dean's Secretary. The pay scale begins at $21.49 and placement on salary schedule will be in accordance with the current negotiation agreement. Please review a general job ...

  • ifm Efector

    Sales Engineer

    16 hours ago

    ifm Efector Raleigh, United States

    The Sales Development Representative is an important role within the sales team for creating new opportunities with prospect companies that are unfamiliar with ifm solutions that can help their business improve. This is an entry-level sales position to develop valuable sales skil ...

  • BCI - Brokerage Consultants Inc

    Client Service Associate

    3 weeks ago

    BCI - Brokerage Consultants Inc Raleigh, United States

    Client Service Associate | Raleigh, NC (In Office) | ~$70k; flexible based on qualifications · Wealth planning firm seeks Client Service Associate with friendly personality, relevant experience/licenses, and enterprising mindset. · Responsibilities: · Coordinate client meeting ...

  • Themesoft Inc.

    IT Financial Project Coordinator

    2 weeks ago

    Themesoft Inc. Raleigh, United States

    IT Financial Project Coordinator · Raleigh NC Hybrid · Long term Contract · Financial Month-End Close · Accrual entry preparation · Reclass entry preparation, standard and Intercompany · Post-Close Financial Analysis/Reporting · Add Actuals to Budget file · EE Budget v. Actuals ...

  • Themesoft Inc.

    IT Financial Project Coordinator

    3 weeks ago

    Themesoft Inc. Raleigh, United States

    Role: IT Financial Project Coordinator · Location: Raleigh NC (Hybrid) · We need a candidate that has experience with month-end processes/recoveries · Financial Month-End Close · Accrual entry preparation · Reclass entry preparation, standard and Intercompany · Post-Close Financi ...

  • North Carolina Association of County Commissioners

    Senior Accountant

    3 days ago

    North Carolina Association of County Commissioners Raleigh, United States

    Job Description · Job DescriptionThe Senior Accountant will join a growing Finance Team and primarily focus on the general ledger function of the Association. The Senior Accountant will assist in the establishment and enforcement of proper accounting methods, policies, and princi ...

  • WakeMed

    Scheduling Representative

    1 week ago

    WakeMed Raleigh, United States

    About WakeMed: · Position Information: · The Scheduling Representative is the primary contact for scheduling outpatient services provided across assigned practice/specialist line within a call center environment. Responsibilities consist of answering calls from an incoming call q ...

  • Ancora Education

    Receptionist-Raleigh, NC

    3 weeks ago

    Ancora Education Raleigh, United States

    We offer an extensive benefits package, including a matching 401(k), after 30 days of full-time employment, and 2 weeks of PTO after 90 days, to take within this year · Description: · We are looking for an energetic and detail-focused individual to join the team as a Receptioni ...