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Cedar Park

    Patient Services Coordinator - Cedar Park, United States - Austin Regional Clinic

    Austin Regional Clinic
    Austin Regional Clinic Cedar Park, United States

    1 week ago

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    Description
    ARC Cedar Park Medical Plaza
    1401 Medical Pkwy
    Cedar Park, TX 78613, USA

    Description


    ABOUT AUSTIN REGIONAL CLINIC:


    Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 10 years We are one of central Texas' largest professional medical groups with 25+ locations and we are continuing to grow.

    We offer the following benefits to eligible team members:

    Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more.

    For additional information visit

    PURPOSE
    Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

    ESSENTIAL FUNCTIONS
    Books appointments utilizing computer system .

    When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance.
    Greets patients and arrives them on computer system.
    Verifies insurance eligibility by using online resources, Medifax, etc.
    Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable.
    Collects payments from patients, posts amounts, and balances drawer for end of day deposit.
    Prints face sheets, receipts, and other documents as needed.
    Notifies appropriate personnel of emergencies, messages, patient arrivals, etc.
    Confirms in advance patient appointments.
    Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current.
    Verifies Worker's Compensation claims, ensures that paperwork is complete, and performs follow-up.
    Assists patients with setting up payment plans.
    Issues receipts for payment.
    Books follow-up appointments.
    Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
    Regular and dependable attendance.
    Follows the core competencies set forth by the Company, which are available for review on CMSweb.
    Works holiday shift(s) as required by Company policy.

    OTHER DUTIES AND RESPONSIBILITIES

    May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts.

    Responsible for handling the sort/distribute of Rightfax documents.
    Processing onsite release of information requests.
    Priority on-sight sorting, scanning, numbering loose papers
    Runs wait list report and distributes as directed.
    Performs other duties as assigned.

    QUALIFICATIONS
    Education and Experience

    Required:
    High school diploma or GED. Experience using a PC in a Windows environment.

    Preferred:
    Experience working in a medical setting.
    Knowledge, Skills and Abilities
    Knowledge of medical insurance.
    Excellent computer, 10-key and keyboarding skills, including familiarity with Windows.
    Excellent interpersonal & problem solving skills.
    Ability to work in a team environment.
    Ability to manage competing priorities.
    Ability to engage others, listen and adapt response to meet others' needs.
    Ability to align own actions with those of other team members committed to common goals.
    Excellent verbal and written communication skills.
    Ability to perform job duties in a professional manner at all times.
    Ability to understand, recall, and communicate, factual information.
    Ability to understand, recall, and apply oral and/or written instructions or other information.
    Ability to organize thoughts and ideas into understandable terminology.
    Ability to apply common sense in performing job.

    Work Schedule:
    On an as needed basis (PRN) Monday-Friday 8am-5pm. Minimum of 20 hours a week.

    #J-18808-Ljbffr
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