Patient Services Coordinator - Austin, United States - Embrace Home Health

Embrace Home Health

Verified Company

Austin, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Our Company:
Embrace Home Health

Overview:

LVN / LPN Preferred
Supports agency leadership and patient care staff with administrative and scheduling functions.

Responsibilities:

Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order

Qualifications:

High school graduate or GED
Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
Sound knowledge of the framework, organization, and function of home care including eligibility requirements
Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multitask while prioritizing effectively
Ability to work independently and in a team environment
Excellent, oral, written, and interpersonal communication skills
Professional appearance and demeanor