Patient Services Coordinator - Austin, United States - Covenant Management Systems, L.P.
Description
ABOUT AUSTIN REGIONAL CLINIC:
PURPOSE
Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
ESSENTIAL FUNCTIONS
- Books appointments utilizing computer system
. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance. - Greets patients and arrives them on computer system.
- Verifies insurance eligibility by using online resources, Medifax, etc.
- Ensures appropriate paperwork is complete and uptodate and scans insurance card, if applicable.
- Collects payments from patients, posts amounts, and balances drawer for end of day deposit.
- Prints face sheets, receipts, and other documents as needed.
- Notifies appropriate personnel of emergencies, messages, patient arrivals, etc.
- Confirms in advance patient appointments.
- Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current.
- Verifies Worker's Compensation claims, ensures that paperwork is complete, and performs followup.
- Assists patients with setting up payment plans.
- Issues receipts for payment.
- Books followup appointments.
- Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
- Regular and dependable attendance.
- Follows the core competencies set forth by the Company, which are available for review on CMSweb.
- Works holiday shift(s) as required by Company policy.
OTHER DUTIES AND RESPONSIBILITIES
- May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts.
- Creates master deposit as directed.
- Responsible for handling the sort/distribute of Rightfax documents.
- Processing onsite release of information requests.
- Priority onsight sorting, scanning, numbering loose papers
- Runs wait list report and distributes as directed.
- Performs other duties as assigned.
QUALIFICATIONS
Education and Experience
Required:
High school diploma or GED. Experience using a PC in a Windows environment.
Preferred:
Experience working in a medical setting.
Knowledge, Skills and Abilities
- Knowledge of medical insurance.
- Excellent customer service skills.
- Excellent computer, 10key and keyboarding skills, including familiarity with Windows.
- Excellent interpersonal & problem solving skills.
- Ability to work in a team environment.
- Ability to manage competing priorities.
- Ability to engage others, listen and adapt response to meet others' needs.
- Ability to align own actions with those of other team members committed to common goals.
- Excellent verbal and written communication skills.
- Ability to perform job duties in a professional manner at all times.
- Ability to understand, recall, and communicate, factual information.
- Ability to organize thoughts and ideas into understandable terminology.
Work Schedule:
As needed basis (PRN) during evenings (Mon-Fri 5pm-9pm) and weekends (Sa-Su 8am-5pm)
More jobs from Covenant Management Systems, L.P.
-
Clinic Manager
Austin, United States - 1 week ago
-
Centralized Him Coordinator
Austin, United States - 2 weeks ago
-
Rn (Ob/gyn Triage) - Remote Opportunity
Austin, United States - 3 weeks ago
-
Clinic Operations Director
Austin, United States - 1 week ago
-
Patient Services Coordinator
Austin, United States - 3 days ago
-
Patient Services Coordinator
Austin, United States - 2 weeks ago