training & development specialist - Baltimore City, United States - State of Maryland - DGS Office of Facilities Management

Description

Introduction

\r
\r
The Maryland\r
Department of General Services (DGS) supports State and local government\r
agencies, as well as local non-profit organizations and the citizens of\r
Maryland, by providing facilities management, real estate and surplus property\r
services, as well as security and law enforcement for State buildings. DGS is\r
also responsible for a full spectrum of facilities engineering, design and\r
construction services, almost $1 billion in annual contract administration, and\r
overseeing the State procurement process. Here at DGS, we truly Do Great\r
Service... Consider joining our team�\r
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�\r
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GRADE

14\r
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LOCATION OF POSITION

301 W. Preston Street\r
Baltimore, MD� 21201\r

Main Purpose of Job

The Training and Development Specialist will work with the Training Manager in all aspects of developing and operating the Computerized Maintenance Management System (CMMS) training program for all State of Maryland agencies that use the software system to maintain their facilities. This includes teaching, curriculum design and development, assessment, and the writing of training publications such as user guides and tutorials.\r

POSITION DUTIES

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Duties for this position\r
include but are not limited to:\r
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- Teaching: Will be responsible for conducting live,\r
'real-time' training sessions, both in-person and virtual (i.e., via\r
the Google Meets app), group and one-on-one. Will also be responsible for\r
developing and leading asynchronous online training using a Learning Management\r
System (LMS).�\r
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- Curriculum development:\r
Will work with the Training Manager in determining client needs and developing\r
modules and/or courses designed to equip clients with the necessary knowledge and\r
skills to meet these needs.��\r
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- Evaluation/Assessment:\r
Will work with the Training Manager in designing and developing evaluation\r
tools (e.g., quizzes and exams), both written and practical applications, to\r
assess the level of the trainees' knowledge and skills, as well as the\r
effectiveness of the training.��\r
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- Writing: Will be\r
responsible for composing training publications such as manuals, user guides\r
and tutorials as supplements to the training sessions, which will include\r
creating PowerPoint (or Google Slides) slide presentations to be used in\r
conjunction with training sessions.��\r
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- Administrative duties:\r
Will be responsible for creating and maintaining attendance records,\r
transcripts, grading quizzes and exams, recording results, and creating and\r
issuing certificates of completion.\r
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MINIMUM QUALIFICATIONS

Education:���Graduation from an accredited high school or possession of a high school equivalency certificate. \r
Experience: Two years of administrative staff or professional work. \r
Notes:\r
1. Candidates may substitute 30�credit hours from an accredited college or university for�one�year of the required experience.\r
2. Candidates may substitute the possession of a Bachelor's degree�from a college or university for the required experience.\r
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included�regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required�experience. \r

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given\r
to applicants who possess the following�preferred qualification(s).\r
Include clear and specific information on your application regarding all\r
qualifications.�\r
�\r
- Experience as a writer of educational\r
and/or technical documents (e.g., manuals, user guides, tutorials, etc.).\r
�\r
- Experience�as an adult\r
educator and/or trainer.\r
\r
\r
- Experience developing\r
pre-recorded "asynchronous" training modules using a Learning Management system\r
(LMS).�\r
�\r
- Experience with\r
distance/virtual training.��\r
�\r
- Experience operating and/or\r
teaching computer software systems.\r

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.\r
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SELECTION PROCESS

It is important that you\r
provide complete and accurate information on your application. �Please\r
include all experience and education that is related to this position.\r
All information concerning your qualifications must be submitted by the closing\r
date;�information submitted after the closing date will not be considered.\r
Credit is given for relevant part-time, temporary or volunteer experience based\r
on the number of hours worked per week;�you must include the time spent on\r
such activities on your application.�\r
�\r
Note that for any position\r
requiring a college degree or college credit, you will be required to submit a\r
college transcript prior to being offered a position.� You may submit your\r
transcript as part of the application process.�\r
�\r
The examination for this\r
position will consist of a rating of your education, training and experience\r
related to the requirements of the position.��Successful candidates\r
will be placed on the employment eligibility list categorized as BEST QUALIFIED,\r
BETTER QUALIFIED, or QUALIFIED.� The eligibility list will be valid for\r
one year and may be extended.� The list will be used by the hiring\r
authority to select employees for interviews.� Eligible lists may be used\r
to fill future vacancies of the same classification.�\r
�\r
Please note, selected\r
candidates may be required to complete and successfully pass a State and\r
Federal fingerprint background check prior to being hired.�\r
�\r
You must be legally\r
authorized under the United States Immigration Reform and Control Act to be\r
hired in the position for which you apply.\r

BENEFITS

The State of Maryland offers a\r
generous benefits package that includes:\r
- Tuition reimbursement for\r
those who qualify\r
- Flexible work schedules and\r
telework opportunities for many positions\r
- Free mass transit in\r
Baltimore & Annapolis\r
- Generous paid leave that\r
increases with years of service\r
- Paid holidays\r
- Health coverage with low\r
out-of-pocket costs\r
- Employee & employer\r
contributory pension plan�\r
�\r
Click on the link below for\r
more information.\r
STATE OF MARYLAND BENEFITS\r

FURTHER INSTRUCTIONS

Contact��or call with questions about this\r
recruitment.� The on-line application process is STRONGLY preferred. Apply\r
online at��– click on Employment on the left side\r
of the screen. If you are unable to submit your application online, please send\r
your paper application to: Human Resources, Dept. of General Services, 301 W.\r
Preston St., Suite 1311, Baltimore, MD� 21201 by the closing date and\r
time. TTY�Users: call via Maryland Relay\r
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As an equal opportunity employer, Maryland is\r
committed to recruiting, retaining and promoting employees who are reflective\r
of the State's diversity. People with disabilities and bilingual candidates are\r
encouraged to apply. We thank our Veterans for their service to our country.\r