- Performs claims administration, investigation and settlement; produces an approval or denial letter to communicate decision to claimants; closes out claim in risk information management system
- Assists in the implementation of departmental policies, initiatives and budgetary matters; meets with division managers and other staff; provides follow through action on initiatives; serves as liaison with assigned programs and agencies
- Provides analyses of budget and policy issues and explanatory materials; assists in presenting matters to the City Commission
- Identifies hazardous City property and Workplace Safety situations; assists in developing standards, guidelines and procedures for minimizing the city's exposure to losses
- Conducts interdepartmental liability education and outreach
- Responds and resolves claims or inquiries and complaints from citizens; responds to media inquiries; prepares statements and informational materials for the media
- Performs LEAN process improvement functions and restitution recovery process management
- Represents the department in meetings with various individuals and groups including citizens, commission members, other governmental officials and representatives from various organizations and associations
- Prepares a variety of correspondence with policyholders, claimants and witnesses; works with internal staff related to the filing, settlement, litigation and administration of such claims and reports
- Bachelor's degree in business administration, public administration, risk management and insurance, actuarial science, or a related field --AND--
- At least two (2) to four (4) years of claims adjusting and loss control experience in public sector management, preferably in local government --OR--
- Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
- Medical, Dental, and Vision starting on Day 1
- 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
- Employee & Employer contributions to Retiree Health Savings Account
- Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options
- Twelve Paid Holidays
- Paid Vacation and Sick Time
- Paid parking (if applicable)
- Employee Home Ownership Incentive
- Tuition Reimbursement and professional development opportunities
- Paid Parental Leave
- Employee Assistance Program with free mental health counseling
- Comprehensive Wellness program with a health and wellness incentive
- Employee Discounts and Perks
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Liability Risk Management Analyst - Grand Rapids, United States - City of Grand Rapids
Description
Nature of Work
GENERAL SUMMARY
The purpose of this job is to identify and assess risks associated with human, physical, and financial assets. Develops strategies and implements and administers programs to prevent, control, and/or transfer liability risks. Administers, adjusts, records, and reports claims in collaboration with the Office of the City Attorney and MMRMA. Represents the Risk Management Department at biweekly City Commission meetings advising Commission members and citizens regarding our claim settlement reasoning.
Essential Duties & Responsibilities
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Minimum Training and Experience
Other Information
We offer:
Should an applicant need any disability related accommodation or other consideration in the application or selection process, please notify the human resources department upon submittal of application
The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
