Carrier Interface Analyst - Grand Rapids, United States - Acrisure

Acrisure

Verified Company

Grand Rapids, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title:
Carrier Interface Analyst

Department:
Acrisure IT - Agency Business Applications

Location:
Remote

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.

We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it:
innovation, client centricity and an indomitable will to win.

Job Summary:

Responsibilities:

Own communication and status reporting related to the Agency Management System's download functions and configuration.
Guide new acquisitions on interface adoption and promote download for existing lines of business.
Test new versions/updates of the Agency Management Systems for download compliance.
Serve as a Help Desk Escalation point for download and carrier services related issues.
Perform low to moderate system administration tasks such as validation of automated data loads, importing of data files, reconciliation of system processes and/or file transmissions.
Assists IT, vendors, and business system analysts in performing root cause analysis and issue remediation related to carrier services/download.
Participates in evaluating, reviewing, and automating existing processes.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

Bachelors' degree or the recognized equivalent in education and experience preferred.
3 years of prior experience with Insurance Agency Management, CRM, or related financial industry system support OR 3 years of prior experience in a Commercial Property & Casualty Insurance Agency utilizing carrier services such as policy download, direct bill commissions download and/or realtime transactions with carriers.
Insurance brokerage industry experience is a plus.

Other Qualifications:

Intermediate to advanced knowledge of Excel.
Intermediate to advanced knowledge of data analysis and data manipulation.
Strong phone communication and follow up skills to lead efficient and effective interactions with agency partners.
Detailoriented with excellent communication, organization, and analytical skills.
Ability to work independently and in teams.
Benefits & Perks:
Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Offering hybrid work option
Opportunities for Growth
Parental Leave
Generous time away

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children's health with Helen Devos Children's Hospital and UPMC Children's Hospital of Pittsburgh.

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Acrisure is committed to employing a diverse workforce.

All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at

To Executive Search Firms &

Staffing Agencies:
Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.