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    Customer Service Representative - Chattanooga, United States - HonorVet Technologies

    HonorVet Technologies
    HonorVet Technologies Chattanooga, United States

    1 week ago

    Default job background
    Description
    Title-Customer Service Representative
    Client-Client
    Client Location-Chattanooga, TN
    Training may be onsite (2 weeks) and then will be remote
    Pay Rate-$17/hr on W2 with benefits
    Duration-8+months

    Receiving, investigating and resolving all customer inquiries timely and accurately.
    Handling customer service inquiries and problems via the telephone.
    Ensuring all customer communication is clearly documented.
    Educating caller to ensure resolution is achieved on first contact.
    Interact through various channels such as Chat, Phone and E-mail
    Must be able to pass required testing
    Participation and attendance are mandatory.
    This position requires flexibility due to rotations in schedules and requires adherence to assigned schedules
    Work overtime as required

    Quals

    All applicants will be advised that Client, as a federal contractor, may be required to implement a COVID-19 vaccine mandate.


    Education


    • High School Diploma or equivalent required
    Experience
    1 year - Experience in a customer service support role is required
    SkillsCertifications
    Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
    Proficient oral and written communication skills.
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