- Troubleshoot and maintain all components of the Cisco Network implementations involving software, communications appliances, circuits, routers, and end station devices.
- Make use of software and hardware tools to observe and regulate performance and status of all network resources, real-time and proactive monitoring of all network and telecommunications systems.
- Identify and diagnose problems affecting network performance
- Maintain a secure and highly available LAN/WAN environment to support the mission critical networking requirements.
- Maintain 24x7x365 coverage and support for network and voice systems. Leverage our change control process and documentation processes.
- Utilize the deployed network management systems to gather data and produce reports for capacity utilization and performance/scalability planning purposes.
- Work closely with the Service Desk Team to diagnose and solve complex computer related problems (local and remote).
- Be a part of 24/7 On-call support for all systems with a focus on critical/crown jewel systems.
- 5+ years of hands-on Network Infrastructure and computer-related support experience with the ability to work as part of a very small team.
- 5+ years of experience in a Technical Support role, providing white glove support.
- Team player with demonstrated ability to work well in a fast-paced environment.
- Experience using SCCM and WSUS for OS patching and application packaging, updates, and maintenance.
- Experience w/ Active Directory, Group Policy and their use for managing user computer objects.
- Experience with Windows and MAC OS system features, settings, and installation.
- Expert level MAC skills.
- Working knowledge of JAMF, IBM Maas 360 and Microsoft Intune/Endpoint Manager is a plus.
- Strong verbal and written communication skills, with the ability to alter communication style in order to ensure understanding among other varying communication styles/modalities.
- Highly organized and detail oriented to ensure accurate and timely task completion.
- Ability to work effectively, both independently and as a member of a team, who thrives in a fast-paced environment.
- Exceptional project coordination skills with proactive problem-solving ability.
- Self-starter, with high initiative and comfort level in asking questions and learning from others.
-
Network Technician
2 weeks ago
Neptune Retail Solutions Jersey City, United StatesHeadquartered in Jersey City, NJ, Neptune Retail Solutions is the nation's premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital med ...
-
Network Technician
1 week ago
Caltalis LLC New York, United StatesJob Summary: · We are seeking a skilled Network Technician to join our Managed Services Team. The Network Technician will be responsible for the maintenance, and support of our customers network infrastructure. · **Duties**: · - Install, configure, and maintain network equipment ...
-
Network & Desktop Technician
1 week ago
Ovation Workplace Services New York, United StatesFSO is hands and feet support for network team on-site. · We really need some network exposure so that FSO can understand what they are talking about over the phone. · We have dedicated network team, but our FSO responsibility is to co-ordinate with them: · Job · - Ensure network ...
-
Network Operations Technician
4 days ago
Siri Info Solutions New York, United StatesOverview: · - Support regional requirements for Voice Services. · - Address local L1 & L2 issues. · - Local support for voice services, including IPC, Movius, carrier services, voice recording and Cisco telephony. · - Support with MACD and Project activities. · - L2 Switching, L3 ...
-
Network Technician
1 week ago
Apollo Theater Foundation, Inc. New York, United StatesJob Description · Job DescriptionJOB DESCRIPTION: Our organization is looking for a Network Technician who can offer quality support to internal team members over the phone, via email, through live chat and in person. The Network Technician will troubleshoot software and hardware ...
-
Network Technician
1 week ago
Black Box New York, United StatesHourly position based upon experience & skill level Long term contract with possible contract extension or hire Standard work hours: Monday to Friday 7 AM to 3:30 pm Location: Customer Site located in New York, NY 10036 Client Addendum will need to b Technician, Network, Communic ...
-
Network Technician
3 weeks ago
AllStates Consulting Services New York, United StatesAllstates Consulting Services is looking for a Network Technician to work with our partner in New York, NY who has experience with the following: · Racking and stacking of network devices · Cable patching · Physical layer troubleshooting · Installing and troubleshooting Cisco and ...
-
Network Technician
1 week ago
Apollo Theater Foundation New York, United StatesJOB DESCRIPTION: Our organization is looking for a Network Technician who can offer quality support to internal team members over the phone, via email, through live chat and in person. The Network Technician will troubleshoot software and hardware issues to determine where repair ...
-
Network Technician
1 week ago
Blackbox New York, United StatesBlack Box Network Services, the global leader in communication system integration, is looking for a Network Technician with a proven track record in: · + Racking and stacking of network devices · + Cable patching · + Physical layer troubleshooting · + Equipment disposal activ ...
-
Network Technician
4 weeks ago
NextGen | GTA: A Kelly Telecom Company New York, United StatesNetwork Technician- Remote · Job Description: · We are currently seeking experienced Network Technicians for several positions based in the United States. The ideal candidates will have a strong background in · order management, AAV maintenance tickets, and technical experienc ...
-
Network Technician
1 week ago
snipeHIRE New York, United StatesJob Description · Job DescriptionCOMPANY · A leading technology solutions provider dedicated to helping customers design, deploy and manage next-gen IT infrastructure. They deliver high-value products and services through their global presence and 3,000 team members. They provide ...
-
Network Technician
2 weeks ago
AllStates Consulting Services New York, United StatesAllstates Consulting Services is looking for a Network Technician to work with our partner in New York, NY who has experience with the following: · If you want to know about the requirements for this role, read on for all the relevant information. · Racking and stacking of netw ...
-
Network Technician
3 weeks ago
AllStates Consulting Services New York, United StatesAllstates Consulting Services is looking for a Network Technician to work with our partner in New York, NY who has experience with the following: · Racking and stacking of network devices · Cable patching · Physical layer troubleshooting · Installing and troubleshooting Cisco ...
-
Network Copier Technician
3 weeks ago
LDI Connect New York, United StatesLDI Connect is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print & IT services and consu ...
-
Network Copier Technician
2 days ago
LDI Connect New York, United StatesJob Description · Job DescriptionABOUT LDI Connect · LDI Connect is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to el ...
-
Network Copier Technician
1 week ago
LDI Connect New York, United StatesJob Description · Job DescriptionABOUT LDI Connect · LDI Connect is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to el ...
-
Network Operations Center Technician
1 week ago
The Select Group New York, United StatesNetwork Operations Center Technician · - Austin, TX · The Select Group is hiring a NOC Technician for one of our top clients This NOC Tech will perform front line operations and engineering support. This role will be located 100% onsite in Austin, TX. If this sounds like the ri ...
-
Network Operations Center Technician
3 weeks ago
Akkodis New York, United StatesAkkodis is seeking a NOC Technician for a 12-month contract position with a client located in Melville, NY, Rochester, NY, Westford, MA, and Doral/Miami, FL. Ideally looking for applicants with a solid telecom industry background. · Pay Range: · $32 -$33.78/hour (depends upon e ...
-
Titan Industries Moonachie, United StatesWhat are your responsibilities? · Consulting our customers on grid connection of renewable energy systems in Germany · Planning, project management, and design of substations, transfer stations, and cable networks including technical specifications and tender documents · Designin ...
-
Hardware and Network Support Technician
2 days ago
Tickets New York, United States, an MLB company, delivers innovative, cutting-edge technologies to enable frictionless and unforgettable fan experiences in venues across the globe. Together with MLB, is changing the landscape of the live sports and entertainment industry, delivering new digital venue and tick ...
Network Technician - Jersey City, United States - Neptune Retail Solutions
Description
Job Description
Job DescriptionSalary:Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nation's premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The country's largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement.
NRS's digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies.
Position Summary
The Network Technician will work closely with the network team to provide network support, maintenance, expansion and operation across our multiple locations and networks, AWS, data center and disaster recovery sites. Other responsibilities include diagnosing and troubleshooting network hardware and software issues, including helping to support our Service Desk Team. Responsibilities include resolving network issues, maintaining network hardware and software, providing 24/7 support for network issues and outages, and providing computer support for employees.
Position Responsibilities
Position Qualifications
Applicant Privacy Notice
Neptune Retail Solutions is an Equal Opportunity Employer.