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    Facilities Manager - Chicago, United States - Jenner & Block

    Jenner & Block
    Jenner & Block Chicago, United States

    1 week ago

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    Description

    ABOUT JENNER & BLOCK

    Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC. The firm is known for its prominent and successful litigation practice, global investigations practice, regulatory and government controversies work, and experience handling sophisticated and high-profile corporate transactions. Its clients include Fortune 100 companies, technology companies, large privately held corporations, emerging companies, Native American tribes, and venture capital and private equity investors. The American Lawyer has recognized Jenner & Block as the No. 1 pro bono firm in the United States 10 times.

    OVERVIEW

    The Facilities Manager working under the supervision of the Chicago office's Director of Administration, will oversee all aspects of the Chicago office's facilities functions, including but not limited to, repairs and maintenance, housekeeping, construction, office moves, furniture, lease compliance, safety/emergency planning, physical security, space management, mailroom, and office supplies. The Facilities Manager is an exempt, in-office position. The hours are 8:30 am – 5:00 pm, Monday‐Friday, and additional hours as required.

    ESSENTIAL JOB FUNCTIONS

    The Facilities Manager must have an expertise in the following areas:

    • Proven ability and track record in managing facilities and office services functions in a large, multi-floor, Class A office environment.
    • Maintain office appearance and function to a high standard.
    • Manage ad-hoc and scheduled maintenance and cleaning of furniture, fixtures, and equipment.
    • Effectively manage direct reports, vendors, and contractors to complete daily and project work.
    • Work closely with building services, such as housekeeping, engineering, security, and the property management office.
    • Manage tenant security system (Kastle).
    • Oversee mailroom operations (with support of Mailroom Supervisor and staff), including mail, office supply, and conference room setup functions.
    • Manage furniture and artwork inventories and placements.
    • Oversee construction projects.
    • Manage office moves.
    • Manage new hire office setups, and office cleanups for departed personnel.
    • Collaborate with functional department heads and the Director of Administration on office space planning and assignments.
    • Facilities administration, including budget creation, budget management, sourcing, purchasing, invoice auditing, and invoice approvals.
    • Provide white-glove customer service to all firm personnel, including attorneys and other support departments.
    • Effectively manage, mentor, coach, and develop direct reports.
    • Liaise with Human Resources regarding new initiatives and policy rollouts.
    • Collaborate with functional areas including Legal Practice Assistant management, Hospitality, Reception, Records, Human Resources, IT, Finance, Operations, Travel, and Office Services to facilitate workflow, enforce firm policies and procedures, and resolve any issues that may arise.
    • Actively participating in management of the Chicago office and supporting firm-wide initiatives.
    • Work closely with and serve as backup as needed for the Chicago Director of Administration.
    • Support and back up other office managers, including Manager of Administration, Operations Manager, and Conference Center Manager.
    • Perform other related duties, special projects, and assignments as required.
    • Drive personal growth and development in coordination with their manager.

    QUALIFICATIONS

    5+ years facility management and office services management experience, preferably in a law firm, professional services firm, or other fast‐paced environment.

    Prior experience managing a large tenant office space in a multi-tenant high rise. Experience managing office space over 150,000 SF preferred.

    Undergraduate Degree preferred.

    REQUIREMENTS

    • Excellent written and verbal communication skills.
    • Dedication to customer service.
    • Effective time management skills.
    • Professional demeanor, presence, attitude, and strong interpersonal skills.
    • Proficient in computer applications including Windows and the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), HRIS, ADP, and Document Management Systems.
    • General understanding of the litigation process or practice group transaction from case or transaction inception to closure.
    • Ability to manage several tasks at once and work with minimal supervision.
    • Ability to work well under pressure and adapt to changing circumstances.
    • Ability to meet tight deadlines and work flexible hours as needed.
    • Ability to safeguard confidential information and reports.
    • Strong sense of integrity and ability to deal with issues and subject matter that require considerable sensitivity, discretion, and judgment.
    • Proven ability to motivate, coach, mentor, lead, and develop personnel.
    • Ability to organize, manage, and attend office-related projects and events.
    • Flexibility to adjust hours and work the hours necessary to meet business needs.
    • Ability to interface and collaborate in a complex matrix management environment.
    • Works well independently as well as effectively within a team.
    • Works well under pressure.
    • Effective interpersonal and communication skills, both verbal and in writing.
    • Excellent presentation skills.
    • Great client service skills, including being comfortable interacting with firm clients.
    • Exceptional organizational skills.
    • Ability to prioritize workload.
    • Strong attention to detail.
    • Ability to follow directions.
    • Action oriented.
    • Sound business judgment and innovation.
    • Strong decision-making skills and advanced problem-solving abilities.

    Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual's race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.

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