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    GCT Client Manager - Charlotte, United States - U.S. Bank

    U.S. Bank
    U.S. Bank Charlotte, United States

    3 weeks ago

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    Description
    At U.S. Bank, we're on a journey to do our best.

    Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.

    We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.

    A career with U.S.

    Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

    Try new things, learn new skills and discover what you excel at-all from Day One.

    Job DescriptionIn conjunction with business development officers, responsible for developing and maintaining relationships with Corporate Trust clients with the primary focus of managing the value of these relationships to the organization.

    Reviews and accepts new client relationships based on business line account acceptance policies and procedures.

    Provides quality service based on client needs, wants, and expectations; aligns actions accordingly; remains sensitive and responsive to both internal and external clients; builds distinctive predictable levels of service; resolves problems quickly and effectively.

    Works closely with new business development staff, serving as a collaborative business partner when supporting new business conversations from existing or prospective clients.

    Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes. Coordinates the development and implementation of operational changes within the unit. May be responsible for meeting certain revenue, new business and expense goals. May manage staff, hire new staff, and/or train staff to successfully meet business objectives. PERTAINING TO THOSE WHO ARE HIRED TO PERFORM CAYMAN ISLANDS MONETARY AUTHORITY (CIMA)

    REGULATED ACTIVITIES. The candidate may be required to disclose/provide the following during the recruitment process (where not precluded by U.S.

    Bank recruitment or hiring policies):

    Membership to professional bodies (if applicable and required for the role), References, and Any criminal history, regulatory censure, sanctions, legal proceedings and any other formal censure, discipline or public criticism at the stage of recruitment.

    Basic Qualifications
    • Bachelor's degree, or equivalent work experience
    • Five or more years of relevant experience Preferred Skills/Experience
    • Thorough knowledge of corporate trust and investment instruments
    • Some knowledge of account management, trust operations, project management, and legal regulations
    • Ability to resolve complex problems with minimal guidance
    • Ability to communicate quickly with clients to resolve client issues and disputes
    • Excellent interpersonal, verbal and written communication skills If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

    Benefits:

    Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work.

    That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.

    Our benefits include the following (some may vary based on role, location or hours):

    Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawEEO is the LawU.S.

    Bank is an equal opportunity employer committed to creating a diverse workforce.

    We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

    Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

    E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S.

    Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).


    Pay Range:
    $83, $98, $108,460.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
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