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Japanese/English bilingual Relocation Assistant #11388 - Arlington Heights, United States - Actus Consulting Group
Description
Job Description
[Overview]
Perform various responsibilities in the Chicago office in Arlington Heights, IL, including customer care, sales assistance, and administrative tasks.
[Essential Job Duties]
Execute various responsibilities at the Chicago office, such as:
* Customer care for offices in Chicago, Detroit, and Boston:
- Manage incoming phone calls and email communications with customers regarding rental properties and serviced apartments.- Follow up with customers regarding move-outs and renewals, etc.
* Sales and Administrative Support:
- Enter customer information into the database- Handle invoicing- Manage office equipment
[Other Job Duties]
* Assist Relocation Consultant (Agent) as needed (Working off-site for about 20
- 40% depending on the season):
- Organize property information at the customer's request and provide the data
- Accompany the Relocation Consultant for property viewings and move-in walkthroughs
* Additional responsibilities:
- Manage general email communications
- Welcome and assist visitors
[Requirements]
Basic proficiency in PC skills
Fluency in business-level Japanese and English
Driver's license and access to a vehicle (necessary for client visits; gas expenses covered by the company)
Required to obtain an Illinois Real Estate Salesperson License soon
[Preference]
Real estate salesperson license, Customer service, Inside sales, Field sales experience
【Work Hours】 Monday – Friday, 9:00 a.m. – 5 p.m.
【Start Date】 Immediate
【Location】 Arlington Heights, IL
【Salary】 $45,000 - $55,000 per year (Depending on Experience)