Jobs
>
Marquand

    Service Coordinator - Indianapolis, United States - Elevance Health, Inc.

    Elevance Health, Inc.
    Elevance Health, Inc. Indianapolis, United States

    2 weeks ago

    Default job background
    Description

    Location:
    Field associates spend 4-5 days per week in-person with patients, members or providers.


    The LTSS SERVICE COORDINATOR is responsible for conducting service coordination functions for a defined caseload of individuals in the IN PathWays for Aging program.

    In collaboration with the person supported, facilitates the Person Centered Planning process that documents the members preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the members circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.


    How you will make an impact:


    Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individuals waiver (such as LTSS/IDD), and BH or PH needs.

    Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those members cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.

    Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.

    At the direction of the member, documents their short and long-term service and support goals in collaboration with the members chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.

    Identifies members that would benefit from an alternative level of service or other waiver programs.

    May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.

    Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individuals care plan.

    Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).

    Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.


    Minimum Requirements:


    BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.


    Preferred Skills, Capabilities and Experiences:
    Experience working with older adults in care management, provider or other capacity, highly preferred
    Experience managing a community and/or facility-based care management case load, highly preferred
    BA/BS degree field of study in health care related field preferred.
    Travels to worksite and other locations as necessary.

  • George E. Booth Co., Inc.

    Service Coordinator

    6 days ago


    George E. Booth Co., Inc. Indianapolis, United States

    George E. Booth is an EEO employer - M/F/Vets/Disabled George E. Booth Co., LLC is a family-owned and operatedindustrial automation sales company looking to hire their next full-time Service Coordinator for the Service Division in Indianapolis, IN. Visit our website: tolearn mor ...

  • Emcor Inc

    Service Coordinator

    2 weeks ago


    Emcor Inc Indianapolis, United States

    About Us: Havel is a division of Shambaugh & Son and is a wholly-owned subsidiary of EMCOR Group, Inc. EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. · Havel ...

  • Emcor Inc

    Service Coordinator

    3 weeks ago


    Emcor Inc Indianapolis, United States

    About Us: Havel is a division of Shambaugh & Son and is a wholly-owned subsidiary of EMCOR Group, Inc. EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance.Havel pro ...

  • State of Indiana

    Service Coordinator

    1 week ago


    State of Indiana Indianapolis, United States

    Service Coordinator · Date Posted: May 14, 2024 · Requisition ID: 443339 · Location: · Indianapolis, IN, US, 46220 · Work for Indiana · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunit ...


  • Zeller Indianapolis, United States

    TENANT SERVICES COORDINATOR · JOB DESCRIPTION · Reports To: Property Manager · Job Status: Non-Exempt · SUMMARY: · The primary responsibility of this position is to develop and maintain a solid level of communications with the building tenants ensure that all tenant service calls ...


  • Jackson Lewis P.C. Indianapolis, United States

    Focused on labor and employment law since 1958, Jackson Lewis P.C.'s 950+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-ori ...


  • Koorsen Fire & Security Indianapolis, United States

    Becoming the leader in the fire and security industry takes talent - yours. We are looking for a Human Resources Service Coordinator in the Fort Wayne, IN, area to join our best-of-the-best team as we drive the industry forward and pursue excellence Coordinator, Service, HR, Reta ...


  • NeighborCare of Chapel Hill Indianapolis, United States

    NeighborCare of Chapel Hill - · Resident Services Coordinator / Independent Living Facility · NeighborCare of Chapel Hill, a proud member of the CommuniCare Family of Companies, is a brand-new Independent Living Facility in the Chapel Hill area of Indianapolis, IN. Our independ ...


  • Zeller Corporation Indianapolis, United States

    TENANT SERVICES COORDINATOR · JOB DESCRIPTION · Reports To: Property Manager · Job Status: Non-Exempt · SUMMARY: · The primary responsibility of this position is to develop and maintain a solid level of communications with the building tenants ensure that all tenant service ...


  • Stock Yards Bank & Trust Indianapolis, United States

    Answer phones and greet customers Open depository accounts (if applicable) Assist in the preparation, maintenance, and servicing of loans which includes ordering any supporting documentation from outside service providers Complete loan applications i Client Service, Commercial, C ...


  • OrthoIndy Northwest Indianapolis, United States

    Facility : OrthoIndy Hospital Northwest,Indianapolis, IN · Department : OI Support Services · Shift Details : · Full-time hourly, Monday-Friday 8 am – 5 pm;comprehensive benefits package included Training in-office for 90 days, then 100% remote . · At OrthoIndy everythingwe do i ...


  • freije Engineered Solutions Company Indianapolis, United States

    We're looking for a Service Account Coordinator to join our growing team at freije. You will be on a collaborative team of 5 other Service Account Coordinators in Indianapolis, IN and Columbus, OH. If you like a fast-paced environment with something different every day this job i ...


  • OrthoIndy Hospital Northwest Indianapolis, IN , USA, United States

    Facility: OrthoIndy Hospital Northwest,Indianapolis, IN · Department: OI Support Services · Shift Details: Full-time hourly, Monday-Friday 8 am - 5 pm;comprehensive benefits package included Training in-office for 90 days, then 100% remote. · At OrthoIndy everythingwe do is abou ...


  • PT Solutions Physical Therapy Indianapolis, United States

    Job Overview & Responsibilities: · PT Solutions Physical Therapy is a physical therapist-owned private practice. With points of service across the US, we work to create authentic connections with our patients to redefine recovery. Our Patient Services Coordinators (PSCs) support ...


  • OrthoIndy Hospital Northwest Indianapolis, United States

    Facility:OrthoIndy Hospital Northwest,Indianapolis, IN · Department:OI Support Services · Shift Details:Full-time hourly, Monday-Friday 8 am - 5 pm.Training in office for approximately 90 days, then 100% remote.Comprehensive benefits package included · At OrthoIndy everythingw ...


  • Koorsen Fire & Security Indianapolis, United States

    Becoming the leader in the fire and security industry takes talent—yours. We are looking for a Human Resources Service Coordinatorin the Fort Wayne, IN, area to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. We want to t ...


  • PT Solutions Physical Therapy Indianapolis, United States

    Job Overview & Responsibilities: · PT Solutions Physical Therapy is a physical therapist-owned private practice. With points of service across the US, we work to create authentic connections with our patients to redefine recovery. Our Patient Services Coordinators (PSCs) support ...


  • Stock Yards Bank & Trust Indianapolis, United States

    As a Client Services Coordinator in the Commercial Lending Department, your day will be filled with opportunities to manage assigned portfolios including, but not limited to, all new and outstanding relationships. Serve as primary contact for existing clients. Loan documentation ...


  • OrthoIndy Hospital Northwest Indianapolis, United States

    Facility:OrthoIndy Hospital Northwest,Indianapolis, IN Department:OI Support ServicesShift Details:Full-time hourly, Monday-Friday 8 am - 5 pm.Training in office for approximately 90 days, then 100% remote.Comprehensive benefits package includedAt OrthoIndy everythingwe do is abo ...


  • Stock Yards Bank & Trust Indianapolis, United States

    As a Client Services Coordinator in the Commercial Lending Department, your day will be filled with opportunities to manage assigned portfolios including, but not limited to, all new and outstanding relationships. Serve as primary contact for existing clients. Loan documentation ...