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- Works closely with prior authorization team for surgical or procedural authorization.
- Assist in coordination of referrals ordered by assigned provider.
- High school diploma or general education degree (GED) required.
- Athletic trainer, LPN or Medical Assistant certification required.
- 2-4 years of healthcare experience required; 4-6 years preferred.
- Spine experience preferred.
- Basic Life Support (BLS) preferred.
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patient services coordinator - Indianapolis, IN , USA, United States - OrthoIndy Hospital Northwest
Description
Facility: OrthoIndy Hospital Northwest,Indianapolis, INDepartment: OI Support Services
Shift Details: Full-time hourly, Monday-Friday 8 am - 5 pm;comprehensive benefits package included Training in-office for 90 days, then 100% remote.
At OrthoIndy everythingwe do is about creating a caring, connected and committed workforce thatdirectly improves the quality of life for our employees and customers.
Be part of something great
At OrthoIndy, we provideleading-edge bone, joint, spine and muscle care from 13 OrthoIndy locationsthroughout Central Indiana, staying true to our mission and our patients byoffering a full range of procedures and treatment options. We have over80 physicians in our practice and we continue to be one of the most highlyrespected and trusted orthopedic practices in the Midwest. OrthoIndy hasreceived national recognition for patient safety and orthopedic excellence andour philosophy is a physician-owned hospital model where patients experiencesuperior service, safety and patient satisfaction because physicians areinvolved in every aspect of your care.
General Statement of Duties:
The Clinical PatientServices Coordinator is the providers first line to the extension of theirclinical practice and the patients' primary point of contact. The PatientService Coordinator serves as the main point of contact for assignedPhysicians. The Coordinator establishes a patient friendly environment tofacilitate communication between patients and OrthoIndy. Primary areas of focusinclude surgery or procedural scheduling, triage of patient questions and dailyproblem solving to ensure patients expectations and needs are met.
Essential Duties:
