-
Service Coordinator
2 weeks ago
George E. Booth Co., Inc. Indianapolis, United StatesGeorge E. Booth is an EEO employer - M/F/Vets/Disabled George E. Booth Co., LLC is a family-owned and operatedindustrial automation sales company looking to hire their next full-time Service Coordinator for the Service Division in Indianapolis, IN. Visit our website: tolearn mor ...
-
Tenant Services Coordinator
2 weeks ago
Zeller Indianapolis, United StatesTENANT SERVICES COORDINATOR · JOB DESCRIPTION · Reports To: Property Manager · Job Status: Non-Exempt · SUMMARY: · The primary responsibility of this position is to develop and maintain a solid level of communications with the building tenants ensure that all tenant service calls ...
-
Customization Service Coordinator
1 week ago
Lids Indianapolis, United StatesAbout Our Company · Lids is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear a ...
-
Service Account Coordinator
2 weeks ago
freije Engineered Solutions Company Indianapolis, United StatesWe're looking for a Service Account Coordinator to join our growing team at freije. You will be on a collaborative team of 5 other Service Account Coordinators in Indianapolis, IN and Columbus, OH. If you like a fast-paced environment with something different every day this job i ...
-
Resident Services Coordinator
2 days ago
NeighborCare of Chapel Hill Indianapolis, United StatesNeighborCare of Chapel Hill - Resident Services Coordinator / Independent Living Facility · NeighborCare of Chapel Hill, a proud member of the CommuniCare Family of Companies, is a brand-new Independent Living Facility in the Chapel Hill area of Indianapolis, IN. Our independent ...
-
Resident Services Coordinator
2 days ago
CommuniCare Advantage Indianapolis, United StatesResident Services Coordinator / Independent Living Facility · NeighborCare of Chapel Hill, a proud member of the CommuniCare Family of Companies, is a brand-new Independent Living Facility in the Chapel Hill area of Indianapolis, IN. Our independent living community offers severa ...
-
Field Service Coordinator
3 days ago
Danaher Corporation Indianapolis, United StatesBeckman Coulter Life Sciences' mission is to empower those seeking answers to life's most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare wit ...
-
Service Coordinator
3 weeks ago
Elevance Health, Inc. Indianapolis, United StatesLocation: Field associates spend 4-5 days per week in-person with patients, members or providers. · The LTSS SERVICE COORDINATOR is responsible for conducting service coordination functions for a defined caseload of individuals in the IN PathWays for Aging program. In collaborati ...
-
Service Coordinator
5 days ago
George E. Booth Co., Inc. Indianapolis, United StatesGeorge E. Booth is an EEO employer - M/F/Vets/Disabled · George E. Booth Co. is a family-owned and operatedindustrial automation sales company looking to hire their next full-time Service Coordinator for the Service Division in Indianapolis, IN. Visit our website: tolearn more ...
-
Service Coordinator
2 weeks ago
State of Indiana Indianapolis, United StatesService Coordinator · Date Posted: May 14, 2024 · Requisition ID: 443339 · Location: · Indianapolis, IN, US, 46220 · Work for Indiana · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunit ...
-
Service Coordinator
3 weeks ago
Emcor Inc Indianapolis, United StatesAbout Us: Havel is a division of Shambaugh & Son and is a wholly-owned subsidiary of EMCOR Group, Inc. EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. · Havel ...
-
CLIENT SERVICES COORDINATOR
3 weeks ago
Stock Yards Bank & Trust Indianapolis, United StatesAs a Client Services Coordinator in the Commercial Lending Department, your day will be filled with opportunities to manage assigned portfolios including, but not limited to, all new and outstanding relationships. Serve as primary contact for existing clients. Loan documentation ...
-
Patient Services Coordinator
1 week ago
OrthoIndy Hospital Northwest Indianapolis, United StatesFacility: OrthoIndy Hospital Northwest,Indianapolis, IN · Department: OI Support Services · Shift Details: Full-time hourly, Monday-Friday 8 am - 5 pm;comprehensive benefits package includedTraining in-office for 90 days, then 100% remote. · At OrthoIndy everythingwe do is abo ...
-
Tenant Services Coordinator
2 weeks ago
Zeller Corporation Indianapolis, United StatesTENANT SERVICES COORDINATOR · JOB DESCRIPTION · Reports To: Property Manager · Job Status: Non-Exempt · SUMMARY: · The primary responsibility of this position is to develop and maintain a solid level of communications with the building tenants ensure that all tenant service ...
-
Patient Services Coordinator
1 week ago
OrthoIndy Hospital Northwest Indianapolis, United StatesFacility: OrthoIndy Hospital Northwest,Indianapolis, IN Department: OI Support ServicesShift Details: Full-time hourly, Monday-Friday 8 am - 5 pm;comprehensive benefits package includedTraining in-office for 90 days, then 100% remote.At OrthoIndy everythingwe do is about creating ...
-
Service Account Coordinator
2 weeks ago
freije Engineered Solutions Company Indianapolis, United StatesWe're looking for a Service Account Coordinator to join our growing team at freije. You will be on a collaborative team of 5 other Service Account Coordinators in Indianapolis, IN and Columbus, OH. If you like a fast-paced environment with something different every day this job i ...
-
Customer Service Coordinator
2 weeks ago
Alsco Indianapolis, United States** Customer Service Coordinator** · **Job Category****:** Service **Requisition Number****:** CUSTO022277 Showing 1 location **Job Details** · **Description** · Classification: · Non-Exempt · We are Alsco Uniforms. Weve been working hard for our customers since 1889 when we ...
-
Patient Services Coordinator
1 week ago
OrthoIndy Hospital Northwest Indianapolis, United StatesFacility:OrthoIndy Hospital Northwest,Indianapolis, IN Department:OI Support ServicesShift Details:Full-time hourly, Monday-Friday 8 am - 5 pm.Training in office for approximately 90 days, then 100% remote.Comprehensive benefits package includedAt OrthoIndy everythingwe do is abo ...
-
Field Service Coordinator
2 weeks ago
Danaher Corporation Indianapolis, United StatesWondering what's within Beckman Coulter Diagnostics? Take a closer look. · At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be suppo ...
-
Field Service Coordinator
2 weeks ago
CenterWell Home Health Indianapolis, United StatesBecome a part of our caring community and help us put health first · The Field Service Coordinator (Care Coach 1) assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction ...
Patient Services Coordinator - Indianapolis, United States - OrthoIndy Hospital Northwest
Description
Facility :
OrthoIndy Hospital Northwest,Indianapolis, IN
Department :
OI Support Services
Shift Details:
Full-time hourly, Monday-Friday 8 am - 5 pm. Training in office for approximately 90 days, then 100% remote. Comprehensive benefits package included
At OrthoIndy everythingwe do is about creating a caring, connected and committed workforce thatdirectly improves the quality of life for our employees and customers.
At OrthoIndy, we provideleading-edge bone, joint, spine and muscle care from 13 OrthoIndy locationsthroughout Central Indiana, staying true to our mission and our patients byoffering a full range of procedures and treatment options.
We have over80 physicians in our practice and we continue to be one of the most highlyrespected and trusted orthopedic practices in the Midwest.
OrthoIndy hasreceived national recognition for patient safety and orthopedic excellence andour philosophy is a physician-owned hospital model where patients experiencesuperior service, safety and patient satisfaction because physicians areinvolved in every aspect of your care.
General Statement of Duties:
The Administrative Patient Service Coordinatoris the primary contact for patients to schedule an array of appointment types.
The Administrative Coordinator will support providers needs across theorganization with tasks such as scheduling patient appointments, testscheduling which includes advance radiology, EMG, medication refill requests,and referral management of inbound and outbound referrals.
The Coordinatorestablishes a patient friendly environment to facilitate communication betweenpatients and OrthoIndy.Essential Duties:
Answers telephone callsand responds to related patient needs. Responsible for scheduling patienttests, injection procedures and follow up appointments. Accountable formanaging test scheduling worklists, medication refill requests and taskmessages in EMR. Prioritizes 'test general', 'we call patient' and 'patient tocalls us' work list to ensure timely scheduling of test. Responsible forinternal and external referrals, including; test orders from OrthoIndyPhysicians, online appointment request, and non-OrthoIndy physicians. Monitorstest scheduling templates in practice management program to minimize gaps ordelays in the schedule.
Serves as the liaisonbetween the ordering provider, patient, and medical test facility.
Responsible forcommunicating time, date and location of a test and any specific instructionsto the patient or patient representative. Responsible for scheduling follow upappointments per instructions on test orders.
Verifies patientsinsurance benefits and completes pre-certification requirements as instructed.
Maintains accuraterecords or statistics of weekly test totals as requested by department leadership.
Responds to test orprocedure related questions from patient or patient representative. Obtainsapproval from ordering provider if test order needs amendments.
Completes testscheduling screener for all patients. Ensures patient awareness of any specialrequirements prior to test procedures.
Obtain CPT and Diagnosiscodes from Physician, when missing or incomplete. Provides data collection anddata entry. Responsible for sorting the "test general" worklistaccurately and timely. Responsible for checking email and responding torequests from imaging staff when an issue arises. Responsible for working the"implant list" and obtaining necessary implant cardinformation/medical records for imaging techs. Responsible for checking testscheduling voicemail throughout the day. Responsible for obtaining insuranceauthorizations on specific plans outlined by leadership.
The MedicationCoordinator serves as the primary point of contact for assigned Physicians,private staff, and extenders for established patient inbound calls, voicemail,and online medication refill requests.
Reviews and documents medication refillrequest multiple times per day, including checking messages left on the refillline or auto-generated refill emails from the OrthoIndy website.
Followsestablished policies and protocols to process requests and obtain approval fromthe treating Physician. Requirements include chart triage, generating inspectreports, and reporting concerns to assigned Physician, documenting noted stepsin Electronic Health Record (EHR).Obtains insurance priorauthorization for mediation refills, including submitting necessary clinicalrecords to support the medication's medical necessity. Reviews clinicaldocumentation and medical history information in EHR in order failedconservative treatment and current diagnosis.
Requirements:
High school diploma or general education degree (GED) required; Associate's degree (A.A.) or equivalent preferred.
2-4 years of healthcare experience required; 4-6 years preferred.
EMR/PM application experience required.
OrthoIndy is an Equal Opportunity Employer