- Conduct outbound cold calls to potential customers from provided lead sources.
- Engage with customers in a professional and courteous manner to understand their roofing needs.
- Provide information about ROOFX Inc.'s products and services, addressing any questions or concerns the customer may have.
- Qualify leads and schedule appointments for our sales team to follow up.
- Maintain accurate records of customer interactions and update our CRM system accordingly.
- Collaborate with team members to achieve sales targets and provide exceptional customer service.
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Customer Service Representative - Williamsport, United States - ROOFX INC
3 weeks ago
Description
Job Description
Job DescriptionROOFX Inc., a leading provider of roofing solutions, is seeking a dynamic and motivated Customer Service Representative to join our team at our Williamsport, PA location. As a Customer Service Representative, you will play a pivotal role in our sales process by engaging with potential customers through cold calling lead sources. This is an exciting opportunity for individuals who are passionate about customer service and have excellent communication skills.
Responsibilities: