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Peoria

    Assistant Service Manager - Peoria, United States - Bob Lindsay Honda

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    Description

    **What We Offer**

    State of the art, newly designed and heated facility

    Growth opportunities

    Training and mentorship program to advance

    Medical Plan

    Dental Plan

    Vision Plan

    401(k) Savings Plan

    Discounts on Products and Services

    Work-Life Balance

    **Responsibilities**

    Train and develop the Service Advisors

    Help to mold and improve the Service process to improve productivity and customer satisfaction

    Assist customers in servicing, repairing, and explaining each service need.

    Understand customers' requirements and concerns; matching requirements and concerns to various service options.

    Make the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.

    Keep up to date on new products, features, accessories and attend product training as required.

    Maintain a service customer follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

    Maintain a high Customer Service Experience (CSE) rating by handling customer complaints immediately and appropriately.

    **Qualifications**

    At least 2 years experience in Service environment

    Previous experience as a Service Advisor

    Computer literate

    Good communication skills

    Valid driver's license and a clean driving record

    Must be able to pass a drug screen and background check

    *We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*

    **Apply for Assistant Service Manager**

    First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.


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