- 1 hour Virtual Panel with the Manager, Desktop Engineer, and a PC Support Tech
- 3+ years of professional experience working in a Help Desk role OR Bachelor's degree in computer science, Information Technologies, or related field
- Advanced proficiency in Microsoft Excel
- Professional experience working within Active Directory
- Professional experience with ticketing systems (BMC Track- It is the specific system MSD uses)
- Experience with IBM Maas 360 Plus (the mobile device management tool)
- This is a huge plus and would secure an interview time slot
- Comp TA+ Certification
- Experience communicating with Corporate Executives and all levels of leadership
- Experience working within a Cisco Shop
- Experience with Land Sweeper (a tool that scans a company's network)
-
Help Desk Technician
2 weeks ago
Talis Group Louisville, United StatesTalis Group's client is a Louisville-based IT consulting and managed service provider . They are in search of an experienced, competent Help Desk Technician . This role will provide technical support to their customers. You must have service-oriented communication skills to a ...
-
Service Desk Technician
3 weeks ago
Akkodis Louisville, United StatesAkkodis is seeking a Service Desk Technician for a Temp position with a client located in Louisville, KY. Ideally looking for applicants with strong customer service and some tech support back ground functions. · Pay Range: $18-$19/hr. · Must haves: · 6+ months of customer servi ...
-
Service Desk Technician
3 weeks ago
Akkodis Louisville, United StatesAkkodis is seeking a Service Desk Technician for a Temp position with a client located in Louisville, KY. Ideally looking for applicants with strong customer service and some tech support back ground functions. · Pay Range: $18-$19/hr. · Must haves: · 6+ months of customer servi ...
-
Help Desk Technician
3 weeks ago
Vernovis Louisville, United StatesJob Title: Desktop Support Specialist · Location: Onsite - Louisville, KY · Come join us: · Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. · Vernovis is an Inc. 5000 staffing and consulting firm, ...
-
Help Desk Technician
3 weeks ago
Vernovis Louisville, United StatesJob Title: Desktop Support Specialist · Location: Onsite - Louisville, KY · Come join us: · Vernovis is an Inc. 5000 staffing and consulting firm, serving small and mid-sized businesses in the Cincinnati, Dayton and Columbus, Ohio areas. We help companies complete critical bus ...
-
Help Desk Technician
2 weeks ago
Vernovis Louisville, United StatesJob Title: Desktop Support Specialist · Location: Onsite - Louisville, KY · Come join us: · Vernovis is an Inc. 5000 staffing and consulting firm, serving small and mid-sized businesses in the Cincinnati, Dayton and Columbus, Ohio areas. We help companies complete critical busine ...
-
Help Desk Technician
3 weeks ago
Insight Global Louisville, United StatesAn employer is currently looking for an IT Support Desk Specialist for a contract role in the Louisville, KY area. This individual will be resolving technical issues over the phone for internal employees and will attempt to resolve all incidents over the first call. On average th ...
-
Help Desk Support Technician
3 weeks ago
Insight Global Jeffersonville, United StatesInsight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. They will be providing tier 1 and 2 support for all of the technical users of the company. They need to be willing to go on site 5 days per ...
-
BCForward Sellersburg, United StatesJob Description · Job DescriptionBCforward is currently seeking a highly motivated IT Support/ IT Help Desk Technician/ Desktop Technician at Indianapolis, IN. · Position Title: IT Support/ IT Help Desk Technician/ Desktop Technician · Location: Sellersburg/ Evansville, IN · Anti ...
-
Service Technician II, HVAC Break
6 days ago
Sears Hometown & Outlet Louisville, United StatesJob Description · HVAC Repair Technician with Extra Earning Potential · Why an HVAC Repair Technician career might be right for you: · * You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions · * You like fixing things - Get ...
-
X-Ray Technician
1 week ago
ChenMed Louisville, United StatesJob Description · We're unique. You should be, too. · We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? · We' ...
-
Service Technician II, HVAC Break
6 days ago
Sears Hometown & Outlet Louisville, United StatesJob Description · HVAC Repair Technician with Extra Earning Potential · Why an HVAC Repair Technician career might be right for you: · * You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions · * You like fixing things - Get ...
-
Desktop Support Technician
2 weeks ago
TEKsystems Louisville, United States:COT is looking to add a desktop support technician to the Field Services team in Louisville. Role will be responsible for providing 60% deskside support and 40% ticket callback (IE- hardware orders and closing out previous tickets that didn't have the proper parts to fix, etc). ...
-
Service Desk Analyst
2 days ago
Insight Global Louisville, United StatesPosition: PC Support Technician · Duration: 1 year contract (will continue to keep them on contract for years to come if they are a good fit) · Location: Louisville, KY 40203 · Shift: 1st (9:00AM-5:30PM) Monday - Friday ONSITE · Interview Process: · ONE and DONE Virtual Interview ...
-
Desktop Support Specialist
2 days ago
HCLTech Louisville, United StatesDesktop Support Technician · Louisville, KY · Overview: · This position is for an experienced technician on the Desktop Support team responsible for partnering with both IT design teams and Level 1 Service Desk to provide support for core infrastructure and desktop technologies ...
-
PC Technician with Security Clearance
6 days ago
TEKsystems c/o Allegis Group Louisville, United StatesUnder general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact wit ...
-
Housing Support Technician
1 week ago
Volunteers of America Mid-States Louisville, KY, United StatesPOSITION TITLE : Housing Support Technician · LOCATION : Louisville, KY (Unity House) · STATUS : Full Time, Hourly, Non-Exempt · PROGRAM : Louisville Family Housing Services · REPORTS TO : Housing Support Technician Supervisor · INTRODUCTION : · Volunteers of America M ...
-
Field Engineer 4
1 week ago
Cogent Infotech Corp Louisville, United StatesJob Title: Field Technician 4 · Location: Louisville Kentucky- Onsite · About the company · Cogent Infotech is at the forefront of innovation in IT services and consulting, helping 150+ government and 70+ commercial clients across the USA transform their businesses through techno ...
-
Housing Support Technician
2 weeks ago
Volunteers of America Mid-States Louisville, United StatesPOSITION TITLE: Housing Support Technician · LOCATION: Louisville, KY · STATUS: Full Time, Hourly, Non-Exempt · PROGRAM: Louisville Family Housing Services · REPORTS TO: Housing Support Technician Supervisor · INTRODUCTION: · Volunteers of America Mid-States (VOA) is a non-profit ...
-
Client Service Representative
2 weeks ago
Hopewell Animal Hospital Louisville, United StatesHopewell Animal Hospital - · Join Our Team as Head Receptionist · Are you a dynamic and customer-centric professional seeking a leadership role? Look no further · About Us: We pride ourselves on delivering top-notch veterinary care in our well-established clinic. Currently, we ...
Help Desk Technician - Louisville, United States - Insight Global
Description
Position: PC Support Technician
Duration: 1 year contract (will continue to keep them on contract for years to come if they are a good fit)
Location: Louisville, KY 40203
Shift: 1st (9:00AM-5:30PM) Monday - Friday ONSITE
Interview Process:
ONE and DONE Virtual Interview
Top Requirements:
Plusses:
Daily Responsibilities:
An employer is looking for an IT Help Desk individual to report out of our corporate headquarters in Louisville, KY. This individual will work directly in BMC Track-it as a ticketing system to ensure we are able to provide our internal employees with quality IT service that ensures resolutions in a timely manner. Primary responsibilities include watching the que, making assessments based on priority, troubleshooting incidents, resolving problems, and implementing preventive measures. Other responsibilities will include performing password re-sets and changes in Active Directory, navigating Microsoft Excel for documentation, and communicating with all levels of leadership within the company. It is important that this individual possesses the ability to collaborate in a team-environment as they will be working on a team of 4 other support technicians. The ideal candidate will be organized, detail-oriented, have exceptional punctuality skills, and willing to collaborate with others. They will also have great communication skills and be self-sufficient. There is immense room for growth and opportunity as this role is open due to a recent promotion of the previous contractor.
