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    Sr. Account Manager, Employee Benefits - Fort Worth, United States - Higginbotham Insurance Agency Inc

    Higginbotham Insurance Agency Inc
    Higginbotham Insurance Agency Inc Fort Worth, United States

    3 weeks ago

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    Description


    Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate need for a Sr.

    Account Manager, Employee Benefits in our Fort Worth, TX office.


    We are looking for a knowledgeable and enthusiastic benefits professional who can provide exceptional service to our clients and insureds, while enjoying a team-oriented culture and excellent work/life balance This high-level position will partner with account managers, sales producers, and other support staff to achieve new business goals and ensure total client satisfaction and retention.

    This individual will act as a liaison between clients and carriers and other service vendors and build and maintain relationships with key contacts, while supporting a full book of business, including medium to large accounts across diverse industries.


    Other duties include:
    Rate and quote new business and renewal policies
    Gather information from clients to prepare RFP's and request alternate plans and quotes from carriers
    Prepare documents and materials for open enrollment meetings
    Answer coverage and policy-related questions; assist with claims and troubleshoot coverage or billing issues
    Ensure client compliance in accordance with ERISA, COBRA, HIPAA, and ACA laws
    Assist clients with the setup and implementation of new technology systems, such as online enrollment and benefit administration systems
    Assist with establishing company wellness programs and initiatives.


    Skills:
    Exceptional interpersonal and customer service skills to build client and carrier relationships
    Strong verbal and written communication skills
    Ability to multi-task and handle competing demands and priorities
    Independent self-starter with excellent time management skills to meet goals and deadlines
    Strong attention to detail
    Ability to clearly present information in one-on-one or group settings
    Handle personal and medical information confidentially and in compliance with HIPAA laws
    Intermediate to advanced computer literacy, including Word, Excel, and PowerPoint
    Working knowledge of Agency Management System required
    Benefit technology/administration systems experience required


    Required Experience:
    Minimum 5 years' experience with employee benefits preferred
    Must have current Life and Health license
    Professional designations, such as CEBS, are desired, but not required


    Perks & Benefits:
    Generous employee benefits package which includes a robust wellness program
    Employee ownership opportunities (ESOP)
    Growth and development - advancement within the company
    Excellent work/life balance

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