
Patrick O'Connor
Customer Service / Support
About Patrick O'Connor:
I have years of experience in the service industry from many angles and am looking for the next exciting challenge.
Experience
Assistant General Manager at Jersey Mike's
September 2021 — March 2023
- Managed and assisted in staffing a Jersey Mike’s location from its opening through present date.
- Worked with the owner on marketing and promotion, interviewing new potential employees, helping resolve professional and interpersonal problems among coworkers, resolving customer complaints and issues, placing orders for inventory, and ensuring the store runs in a clean, healthy, and efficient manor.
Intern at Merrill Lynch
Summer 2019
- Designed websites and promotional materials for a financial team at the firm and organized their client list within Salesforce and Excel.
Intern at Woodlands Prime Lending
Summer 2018
- Operated the start-up company’s social media activity on platforms such as Twitter, Instagram, and Facebook by creating and posting promotional content.
Helped edit and publish the company’s website.
Social Media Intern at KNLY 91.1 The Boss
Summer 2018
- Helped operate social media accounts by creating and posting promotional content.
Cold Caller at Merrill Lynch
Summer 2017
- Called employees from various companies to pitch a financial team’s services and qualifications and organized the call results in Excel.
Education
Bachelor of Science Communication Degree, Texas Christian University
2016 - 2021
Minor in Economic Studies
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