Jobs
>
Winter Haven

    IT Support Specialist - Winter Haven, United States - Human Capital Resources and Concepts

    Human Capital Resources and Concepts
    Human Capital Resources and Concepts Winter Haven, United States

    1 day ago

    Default job background
    Description

    Job Description

    Job Description

    Human Capital Resources and Concepts Inc. (HCRC) is a consulting firm that specializes in resource management capabilities that are utilized in all federal organizations. Our consultants have in-depth training and work experience in Department of Defense and other federal entities which includes the Intelligence Community. We have subject matter experts in all source analysis, mission support services, and information technology. Our services are structured to address everything from major strategic issues to more basic problems effecting everyday business practices. No matter the requirement it is our commitment to deliver objective, informed, and actionable plans to assist your organization.

    HCRC is currently seeking is currently seeking a IT/Help Desk Specialist to join our team of qualified, diverse individuals within our organization.

    This is a Full Time position that will include benefits such as healthcare, dental, paid time off, and 401k.

    Salary is based on a combination of experience and education.

    We look forward to reviewing your resume for this or even future opportunities which may arise

    Duties
    Provides a wide range of technical service with the utmost professionalism to users in a solution center setting.
    Provide information and direction to users on how to gain access to IT services.
    Troubleshoot and triage interaction and incident tickets
    Give guidance to clients to resolve their issue and prevent recurrences of the issue to the best extent possible.
    Writing comprehensive diagnostic details in tickets after troubleshooting and triage activities; and assigning to appropriate solver groups.
    Inform clients of their IT options and the associated benefits and limitations.
    Provide expert technical support to customers having varying levels of computing skills.
    Identify incident trends and escalate identified problems to supervisory personnel.
    Works with walk-up customers to resolve IT issues and answer IT-related questions.
    Ability to troubleshoot and resolve issues accurately, promptly, and to the user's satisfaction.
    Works with customers with all levels of IT knowledge resolving issues, answering questions, and providing guidance.
    Works as part of a team as well as independently using IT skills and experience to resolve IT issues as quickly and accurately as possible.
    Ascertains patterns and develops proposed procedural and operational changes to minimize or eliminate common or recurring problems.
    Works under limited supervision on tasks within established procedures.
    Focus is on maintaining a high level of customer satisfaction. All personnel are required to be respectful, professional, courteous, and knowledgeable at all times.
    Provide desktop software application assistance.

    Provide assistance during seminars/conferences

    Qualifications

    • Must have a Bachelor's degree
    • Demonstrated experience in prioritizing the workday, balancing multiple projects, and working across multiple deadlines.
    • Proficiency in Microsoft Excel and PowerPoint
    • Ability to obtain a DoD Secret clearance
    • Must be willing and able to travel
    • Previous experience working for a Government contractor is a plus

    Powered by JazzHR

    TXVDHjxl6c

  • South State Bank

    Tm Client Support Specialist

    2 days ago

    South State Bank Winter Haven, United States

    As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We ...

  • NovaWorks

    Sales Support Specialist

    1 week ago

    NovaWorks Fussels Corner, United States

    With vehicles for airport ground handling and equipment for road maintenance, the company MULAG has been offering high-quality products for decades. We are one of the leading manufacturers with a recognized reputation for reliable vehicles and excellent quality. · APCT1_EN · ...

  • Archdiocese of Philadelphia

    Application Support Specialist

    2 days ago

    Archdiocese of Philadelphia North Wales, United States

    **Application Support Specialist** · Purpose of the Job Position · Delegation of Authority · As the Application Support Specialist, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. · Job Functions ...

  • The Agricultural and Labor Program Inc

    Office Support Specialist

    1 week ago

    The Agricultural and Labor Program Inc Frostproof, United States

    **SUMMARY**: · The Head Start/Early Head Start Office Support Specialist serves as an Administrative Assistant to a Department Director, Administrative Manager, or Child Development Services Manager or supervisor. Work is performed under the general direction of the Director, or ...

  • Human Capital Resources and Concepts

    IT/Help Desk Support Specialist

    4 days ago

    Human Capital Resources and Concepts Winter Haven, United States

    Job Description · Job DescriptionHuman Capital Resources and Concepts Inc. (HCRC) is a consulting firm that specializes in resource management capabilities that are utilized in all federal organizations. Our consultants have in-depth training and work experience in Department of ...

  • Revolution Technologies

    Desktop Support Specialist

    3 days ago

    Revolution Technologies Auburndale, United States

    6 MONTH CONTRACT · ONSITE IN AUBURNDALE, FLORIDA......NO REMOTE OR EXCEPTIONS · Job Responsibilities: · Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners · Assists in coordinating audiovisual setups and video conferencing support ...

  • Sapphire Solutions

    Specialist in General Medicine

    1 week ago

    Sapphire Solutions South Haven, United States

    Are you interested in a new professional challenge? Then we have an exciting opportunity for you. On behalf of our client, a medical center in Bremen, we are currently seeking a Specialist in General Medicine (m/f/d) to join their team as soon as possible. akut Doc is a specialis ...

  • Cascade Innovations

    Specialist in Psychiatry and Psychotherapy

    1 week ago

    Cascade Innovations South Haven, United States

    Acute Doc is a specialist in the recruitment and placement of doctors within the acute... Med Group, which is the nationwide market leader for medical professionals. We advise and support doctors in their search for a suitable position, helping them to achieve their personal care ...

  • Stellar Enterprises

    Warehouse specialist

    1 week ago

    Stellar Enterprises South Haven, United States

    Our client, a company in the logistics industry, is looking for a specialist in personnel services in South Haven. Augusta Personnel Services has a successful 30-year history and is a second-generation family business known for trust, stability, and personal interaction. From our ...

  • Stellar Enterprises

    Work preparer

    1 week ago

    Stellar Enterprises Winter Haven, United States

    Our plan for your future. · Julius Berger International GmbH is the General Planner Plus. We provide all technical services for general building, civil engineering, engineering and industrial construction - from planning to construction operations, project management and control ...

  • Matrix Dynamics

    Recruiter (male/female/diverse)

    2 weeks ago

    Matrix Dynamics Winter Haven, FL, United States Freelance

    At PPS, we know what matters As a privately owned service company, we support our clients in the areas of personnel recruitment and placement. Our mission is to create the perfect match between applicants and clients · **Your friendly and open personality is exactly what we need* ...

  • SilverLinx

    Human Resources Clerk

    2 weeks ago

    SilverLinx Winter Haven, FL, United States Freelance

    **Human Resources Administrator (m/f/d) with a focus on payroll and salary processing**: · - Winter Haven, FL · - Professional experience · - Full/part-time · As a successful wholesale company with a focus on electrical installations, home and lighting technology, as well as heat ...

  • Gulf Coast Industrial Maintenance, LLC

    IT Support Specialist

    3 days ago

    Gulf Coast Industrial Maintenance, LLC Lakeland, United States

    Job Description · Job DescriptionGulf Coast Industrial is seeking a highly motivated IT Support Specialist to join our Technology Team in Mulberry, Florida. In this position, you would be providing support to our growing organization. The chosen candidate will perform regular hel ...

  • COMANCO

    IT Support Specialist

    2 days ago

    COMANCO Plant City, United States

    Job Description · Job DescriptionPOSITION: IT SUPPORT SPECIALIST · COMANCO is in search of an IT Support Specialist responsible for conducting analytical, technical, and administrative tasks related to the planning and deployment of personal devices and workstations, both new and ...

  • Coca-Cola

    Maintenance Technician Lll

    2 days ago

    Coca-Cola Auburndale, United States

    The primary role of the Maintenance Technician III - Automation is to provide competent and effective automation and controls support to plant operations. The ability to perform work safely, meet the needs of Operations, execute the maintenance program and comply with all safety ...

  • Velocity Enterprises

    Specialist in Internal Medicine

    1 week ago

    Velocity Enterprises Auburndale, United States

    Are you looking for a new challenge? Then we have the perfect opportunity for you Our client, a rehabilitation clinic with over 200 beds in the Rostock area, is currently seeking a specialist in internal medicine (m/f/d) to join their team. akut Doc is a specialist in the recruit ...

  • Nexus Dynamics

    Pipeline designer m/f/d

    1 week ago

    Nexus Dynamics Auburndale, United States

    Auburndale is currently seeking a Pipeline Construction Specialist to join our team. In this role, you will be responsible for the following tasks: · - Independently and autonomously develop pipeline concepts and detailed plans, taking into account process, economic, and assembly ...

  • One More Child

    IT & AV Support Specialist

    4 days ago

    One More Child Lakeland, United States

    Job Description · Job DescriptionDepartment: · Finance and Administration · Direct Supervisor: · Director of IT · Hiring Manager(s): · Director of IT · Hiring Approver: · Executive Director of Risk Management/HIPAA Compliance Officer · Classification: · Exempt · FLSA Status: · Fu ...

  • SilverLinx

    Service Advisor

    2 weeks ago

    SilverLinx Lake Hamilton, FL, United States Freelance

    As a joint venture between Deutsche Bank and ManpowerGroup, we have been successfully filling vacancies in the banking, finance, and insurance industry since 1998. We create connections and are well-connected within this specialized industry. Benefit from our network We support y ...

  • Polk County, FL

    healthy support specialist i.2133

    1 week ago

    Polk County, FL Bartow, FL, United States

    Health and Human Services - Healthy Families · Family Support Specialist I · * ~*Are you a Current Polk County BoCC employee? Apply on PolkOne via the ME tab in Polk One*~* · Starting Pay: Pay Grade 07, $16.05 Hourly, Non-Exempt · Pay Grade Progression Range: Pay Grade 07, $16.05 ...