IT Support Specialist - Olympia, United States - VOLT Management

VOLT Management Olympia, United States

6 days ago

Description

Volt is immediately hiring an IT Support Specialist, for a Remote opportunity with client located in Bellevue, WA. Seeking a highly capable and motivated support specialist to help support our internally-developed/internally-used specialized business software. This software facilitates the design process and performs configuration for the plant configuration management for advanced nuclear reactors.

This role will be the user-facing interface between the developer team and the users, triaging tickets, explaining solutions, and working with the developers to resolve complex issues.

As an IT Support Specialist you will:

Become an expert power user of our internal nuclear configuration management software
Triage new and backlogged user support tickets
Help users solve their problems by training them, working with them (e.g. via screenshare), and/or building Software Change Requests to send to the developer team
Regularly inform users about the status of support requests they've sent in
Provide feedback to the developer team about common issues users have, and what updates to the software might help reduce
Update documentation and training material based on common user needs/questions
Participate in testing new features during regular new releases of the software This is a full-time role Ideal candidate will have:
At least 2 years helping people answer user support questions about complex software, ideally developed in-house
Demonstrated ability to debug user problems in browsers, including using the in-browser dev console to understand network calls and error messages
Excellent written and verbal communication skills
Ability to learn and understand how to use complex custom software in nuclear reactor design space
Ability to work professionally with users through complex and often frustrating issues
Ability to teach users how to use software effectively
Ability and willingness to understand enough depth about how the system works to know when developer changes are needed
Interest in learning more about Python/Django/Javascript/Vue software development desired
Strong communication skills desired
The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect, and a desire to foster teamwork

Pay Rate:
$45-$65/per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits:

Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.

Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call

Lab Support Specialist

3 weeks ago

Pyramid Consulting, Inc Olympia, United States

Immediate need for a talented Lab Support Specialist. This is a 06+ Months contract opportunity with long-term potential and is located in Olympia, WA (Onsite). Please review the job description below and contact me ASAP if you are interested. · Job ID: · · Pay Rang ...
Associate IT Support Specialist

3 weeks ago

Edifecs Olympia, United States

**Description** · Associate IT Support Specialist · Overview · To help us continue our successful trajectory, · Edifecs · is looking for a stand-out candidate to join our team as an Associate IT Support Specialist. · This is an exciting opportunity to join a · fast growing · ...
Clinical Support Specialist

3 weeks ago

EvergreenHealth Olympia, United States

** Clinical Support Specialist (16 hrs/wk) $400 Sign-On Bonus** · Clinical Support · Kirkland, Washington · Department: Hospice and Home Health Admin · Job Type: Part-Time Shift: Day · Hours/Week: 12-16 · Req: 43425 · **Description** · ****Up to $400.00 sign-on bonus for those n ...
Clinical Support Specialist

3 weeks ago

EvergreenHealth Olympia, United States

** Clinical Support Specialist (Per Diem)** · Clinical Support · Kirkland, Washington · Department: Hospice and Home Health Admin · Job Type: Per Diem Shift: Day · Hours/Week: 16-20 · Req: 43494 · **Description** · *To learn more and hear from our staff click here:* · This is a ...
Lab Support Specialist

3 weeks ago

Pyramid Consulting Olympia, United States

Immediate need for a talented Lab Support Specialist. This is a 06+ Months contract opportunity with long-term potential and is located in Olympia, WA ???????(Onsite). Please review the job description below and contact me ASAP if you are interested. ?? · Job ID: · ?? · Pay R ...
Facilities Support Specialist

3 weeks ago

Nisqually Indian Tribe Olympia, United States

GENERAL SUMMARY · Under minimal supervision, oversees daily operations and maintains systems functions for the Nisqually Tribal Health & Wellness Center. Performs skilled troubleshooting, repairs and preventive maintenance on a wide variety of building and facility equipment, fix ...
IT Support Specialist

3 weeks ago

Gensler Olympia, United States

**IT Support Specialist** · **Your Role** · Support Specialists provide first-line response to end user incidents received via service desk requests and office operational requirements. Support Specialists are generally focused on the day-to-day support of · the · region, but m ...
Open Enrollment Support Specialist

2 days ago

State of Washington Olympia, United States

These positions are fully remote within Washington State. - - This recruitment will remain open until June 18, 2024. We anticipate these appointments to last approximately 6 months. OIC CAREER OPPORTUNITY The Office of the Insurance Commissioner (OIC Support Specialist, Enrollmen ...
IT Support Specialist

4 days ago

EDWARDS WOOD PRODUCTS Marshville, United States

**DEFINITION -This is NOT a REMOTE POSITION** · Under general direction, provides computer operations and help desk services and support to computer users. · **DISTINGUISHING CHARACTERISTICS** · Receives supervision and direction from the Information Technology Manager. May requi ...
IT - Service - OneSource Service Support Specialist

3 weeks ago

Pyramid Consulting Olympia, United States

Immediate need for a talented Lab Support Specialist. This is a 06+ Months contract opportunity with long-term potential and is located in Olympia, WA (Onsite)Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay Range: $20 - $25/ho ...
Systems Support Specialist

3 weeks ago

Federal Energy Regulatory Commision Olympia, United States

** Systems Support Specialist** · **Department of Energy** · The Federal Energy Regulatory Commission (FERC) is ranked within the top 5 mid-size agencies through the Partnership for Public Services Best Places to Work in the Federal Government Rankings This Systems Support Analys ...
Facilities Support Specialist

3 weeks ago

Nisqually Indian Tribe Olympia, United States

Job Description · Job DescriptionGENERAL SUMMARY · Under minimal supervision, oversees daily operations and maintains systems functions for the Nisqually Tribal Health & Wellness Center. Performs skilled troubleshooting, repairs and preventive maintenance on a wide variety of bui ...
DSHS ESA DDS Examiner Support Specialist 2

3 weeks ago

State of Washington Olympia, United States

DDS Examiner Support Specialist 2 · The · Disability Determination Services · (DDS) is seeking an Examiner Support Specialist to join our team in Tumwater, WA. If you are highly organized and able to prioritize work to meet deadlines, consider this exciting DSHS internal oppor ...
Customer Technical Support Specialist

3 weeks ago

Tandem Olympia, United States

Compensation ranges from $ $21.50/hr depending on location and shift. · GROW WITH US: · Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We'd love for you ...
IT Support Specialist Bellevue, Washington

3 weeks ago

GitHub Olympia, United States

**IT Support Specialist** · at GitHub · Bellevue, Washington · GitHub's IT team is growing We're looking for someone to join our amazing IT Support team and help employees with their technology and related issues, buying and tracking gear, onboarding & offboarding, and general ...
WDVA Eastern Washington Suicide Prevention Peer Support Specialist

3 weeks ago

State of Washington Olympia, United States Full time

Suicide Prevention Peer Specialist · Program Specialist 3 · Eastern Washington · Full-Time - Permanent · Are you ready to champion the efforts of establishing suicide prevention in Eastern Washington? If so, then this Program Specialist 3, Rural Suicide Prevention Peer Specialist ...
IT Support Specialist

20 hours ago

Insight Global Tacoma, United States

Job Description · Job DescriptionThis is a 3-month contract position with potential for extension/conversion. · Must Haves: · 1+ year experience in a technical help desk setting · Proficient in computer operating systems and applications. · Knowledge of standard Microsoft desktop ...
Peer Support Specialist

2 days ago

Prosperity Wellness Center Tacoma, United States Full time

Job Description · The Transportation Worker / Peer Support Specialist will plan, implement, and direct transportation needs for Prosperity patients and provide peer support services as part of a multi-disciplinary team to persons substance abuse and co-occurring problems. Service ...
Application Support Specialist

3 weeks ago

Goodwill of the Olympics & Rainier Region Tacoma, United States Full time

Job Description · *For immediate consideration please apply directly on our careers site: * · Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life. · To achieve our vision, we are committed to dismantling racism and advancing equ ...
Behavior Support Specialist

2 days ago

Clarvida, LLC Puyallup, United States

Description · About your Role: · As a Mental Health Professional, you will work with adults aged 18 and older who have been discharged lesser levels of care such as an adult family home or Assisted living facility, and need additional behavior supports to maintain that placemen ...