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Haverhill

    Sales Manager of Donor Resources - North Charleston, United States - The Blood Connection

    The Blood Connection
    The Blood Connection North Charleston, United States

    1 week ago

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    Description

    **Sales Manager of Donor Resources**

    5870 Core Rd, North Charleston, SC 29406, USA Req #40 Friday, July 23, 2021 At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today We offer a generous benefits package including a great 401k match, tuition reimbursement, yearly increases, company bonus, cell phone stipend, and 30 days PTO

    Position Overview

    The Sales Manager of Donor Resources manages the Donor Resources Department, for the assigned division, in order to align production opportunities with need to reach organizational goals and efficiencies. This position works with the Account Managers and the Donor Resources Recruiters to supervise the rebooking, planning and logistics of blood drives to facilitate goal-making aligned with inventory and usage projections. This position regularly exercises discretion and judgement in performance of duties and evaluates metrics of each reporting staff member and manages appropriately. The Sales Manager of Donor Resources will represent TBC as a role model that positively reflects the values, ethics, and culture of the organization. This position requires the ability to handle difficult situations and ways to arrive at an agreement amongst diverse groups of stakeholders.

    Essential Functions

    Administrative/Managerial:

    Maintains awareness of current events and trends in the blood industry

    Directs Account Managers and Recruiters for the division in the performance of duties

    Works with the Donor Resources Business Development Manager to ensure the blood drive calendar is completed by the set deadline weekly

    Works with the Donor Resources Business Development Manager to assign openings in the blood drive calendar to the Account Managers and follows up as needed to ensure a full schedule

    Provides motivation and development for subordinates

    Develops leaders throughout the organization by being a role model of high leadership behaviors and through the implementation of leadership development opportunities

    Has ability to analyze excel reports and interpret data

    Reviews the scheduled blood drives in advance to evaluate and maintain efficiencies and accurate goals

    Works directly with all departments to achieve efficiency, accuracy, and monthly goal

    Tracks the monthly goals and sets expectations for the Account Managers

    Monitors each Account Manager for goal-making metrics and assigns their schedule

    Manages each Recruiter for goal-making metrics and assigns their schedule

    Schedules, interviews, and selects appropriate candidates for department positions with the assistance of the Director of Donor Resources

    Works closely with Donor Services to ensure changes are communicated and updated in a timely manner

    Recognizes and has the ability/agility to make changes to blood drives when need dictates

    Develops an extensive working knowledge of the HemaTerra Technologies product suite

    Supports the growth of the company by promoting HemaConnect donor recruitment software through public relations activities, onsite coordinator training, presentations, and hands-on relationships

    Recruitment:

    Implements strategies to facilitate staff to retain and manage sponsor organizations

    Creates new and imaginative approaches for developing successful recruitment and operational strategies

    Shows a willingness to question traditional assumptions and modes of operation

    Performs blood drive on-site visits

    Routinely calls or visits blood drive coordinators to assess Account Managers performance

    Performs quality checks to ensure that all essential information in HemaCollect is correct and timely

    Assists Account Managers with rebooking and retaining blood drives on the calendar

    Assists with customer service follow up with blood drive coordinators

    Other duties as assigned or required

    Minimum Qualifications

    Bachelors Degree or three plus years of blood banking experience or three plus years of proven outside sales experience in a service relation industry

    Outside sales, marketing, or customer service experience required

    Valid Drivers License with no major infractions and dependable transportation

    Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers

    Ability to organize and prioritize workload and meet deadlines

    Excellent analytical, organizational, interpersonal, verbal, and written communications skills

    Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint

    Ability to work with all levels and in a diverse work environment

    Ability to establish and maintain effective working relationships with staff, management, and peers

    Physical Demands

    The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Lifting up to 25 pounds

    Sitting, standing, or walking for an extended period

    Bending and twisting

    Equal Opportunity Employer Veterans/Disabled **Other details**

    Pay Type Salary

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